Primarily Bosch Group spare parts will be fitted to three main brands that are extremely well known they are; Bosch, Neff and Siemens.

In order to correctly identify spare parts used on any products, you will need at least one key piece of information, the model number that sometimes is referred to as an ENR number.

A good example is this rating plate shown below, which also shows you the format the information will be in for virtually all Bosch Group products, it doesn’t matter if they are Neff or Siemens, they all will generally follow the same format.

It is important to note that for many models there can be multiple variants, often with different features, functions and spare parts just as you get with cars so this information can be absolutely essential in to ensure that you get the correct spare parts that you require.

Dishwasher

Dishwashers are probably the easiest to find, just open the door of your dishwasher and around the edge, typically as shown below, you will find the rating plate with all the information that will be required.

Washing Machine – Tumble Dryer – Washer Dryer

For washing machines, washer dryers and tumble dryers you can find the same information in the following locations in most instances.

Refrigeration

For fridges, freezers and fridge freezers the rating plate will virtually always be found inside on the left-hand inner wall. Where it is a fridge freezer, this will be in the fridge section and not the freezer.

For a freezer, only the rating plate should be in the same position.

Built-In Ovens, Hobs & Cookers

For built-in hobs the rating plate is usually the hardest one of all to get to as it will be on the underside of the hob. This means that the drawer or often the built-in oven below will have to be removed to access the plate to get the information. Sadly this is often absolutely essential in getting the correct spare parts and there is no other way in virtually all cases.

For built-in ovens and cookers accessing the model and serial number information is far easier, you will find the rating plates as shown below in virtually all cases.

Requesting Bosch, Neff, Siemens Spare Parts

The best, fastest way to find out about spare parts for Bosch, Neff or Siemens is by email.

We know that some people are sceptical and perhaps don’t even like using email and would rather use the phone but, on the phone, we cannot send you images, links to parts and you can’t send us images of rating plates etc. So whilst it’s technically possible over the phone to get some parts, it is not as accurate, not as fast and not as convenient for you.

Email is just a better way.

Sending us an email to request parts or sending us an image of the rating plate of your appliance is simple, just click this link to do that or the email button to the right. Just let us know what product it is and what you need for it. We’ll do the rest from there for you or let you know what additional info is needed. We will get back to you quickly, always. Where we can we will offer any choices, compatible spare parts etc along with any advice we can give. It really is that simple.

Important Information

To get to the part number is the most important thing to be doing as, from that you can then cross reference, find any alternative parts and so on as well as ensuring the part you get is correct.

Keep in mind that many, many spare parts are about the same size, look the same but this does not in any way mean that you can fit any as the differences are often slight but, means that they are not interchangeable. So, following the path here from the full model/ENR number, serial and to the part number is the only way to ensure you get the correct spare part for your Bosch, Neff or Siemens appliance.

There are often scores of versions of a single part, things can change and it can be very confusing, we’re here to help you through that and to prevent errors.

Guessing, using images alone and ordering because parts look like what you need, trying to measure things are by far and away the most common reasons that people get parts wrong. Please don’t do this as it’s hassle and cost you don’t want or need, it’s better to take the time and do it right the first time than try to fix it later.

All the more so as Bosch will change some parts meaning that they may not look exactly the same as the original part so it is vital to follow the path as explained or, you run the risk of ordering incorrect parts and, we don’t want that so please check and/or ask if you’re even slightly unsure.