Sony flamed for battery bungle

It has been the biggest electronics industry recall in history, affecting almost six million laptop owners around the world and two of the biggest names in computing, Apple and Dell. Yet the news last week that Apple is recalling 1.8 million lithium-ion laptop batteries – coming just 10 days afte…

China Begins To Introduce New After-Sales Service Rules?

The Consumer Products After-Sales Service Commission of the China Electronic Chamber of Commerce (CECC) are to draft new after-sales service rules later this year. It is being written in conjunction with the Science and Technology Division of the Ministry of Information Industry, the State Admini…

British Gas Homecare -the complaints continue!

Gone are the days of the Gas Board we owned and trusted. Thanks to privatisation the ‘business’ British Gas was born… and it’s no longer just about gas supply. British Gas is now part of a competitive market offering almost everything you need for modern living – from Internet and phone calls t…