5E

Washing machine has failed to drain the water

If water level frequency is still lower than the reset level frequency (25.20kHz) in 10 minutes after starting of water drain, this error will occur.

This error code is very common and can be read as being either “SE” or “5E” due to the digital display as we are often asked what either could mean, they are the same code.

This error will be released using Start/Pause button, the washing machine will restart and attempt to drain the water out again.

• Check pump filter is clear and there are no obstructions
• Check the drain hose for obstruction
• Check the drain hose is not kinked
• Check the drain pump filter and clean if required
• Check the air chamber and pressure sensor hose
• Check drain pump
• Check drain pump rotor
• Check connections to water drain pump

If the pump is faulty then ask us about it as there are low cost compatible pumps for Samsung that can be less than half the price of a Samsung part, for the same component.

4E

Water fill time out

The washing machine has failed to fill with water in a reasonable time.

If there is no higher change in water frequency than 100Hz for 2 minutes during the initial time of water supply and if water level doesn’t reach the preset level in 10 minutes, this error will occur.

This error will be released using Start/Pause button, the washing machine will restart and attempt to fill with water again.

• Check water supply is on, clear and not frozen
• Check the air chamber and pressure sensor hose for blockages
• Check water inlet valve
• Check wiring to water inlet valve
• Check connections to water inlet valve
• Check the main control PCB

dE

Washing machine door detected as being open

• Check door is closed correctly and latched
• Check door handle for damage or wear
• Check door safety lock if inoperative replace door lock
• Check door lock wiring

UE

Washing machine has detected an imbalanced load

This error code is more for information purposes than actually a fault as such. What the washing machine is telling you is that it has been unable to sort the laundry load and correctly spin without a risk of damage due to an unbalanced load. This error will clear when you restart the machine but do sort the laundry reduce or increase the load as required and for more information on load imbalances please see this article.

• Reload the washing machine and attempt to spin again
• Check the installation of the washing machine for level and balance
• Check for small loads as small loads will cause an imbalance error

3E

Motor tacho fault detected

Can also be caused by be main PCB

If the motor tacho signals are inputted less than 2 for 2 seconds after main drive motor started, this error will occur.

• Check motor
• Check motor tacho
• Check all connections and blocks to the motor
• Check connections on the main control module
• Check main control module

bE

Motor triac short error

Can be a short circuit to motor or PCB

If the motor tacho signals are inputted more than 300 every 1sec in the operational interval less than 90RPM, this error will occur.

• Check mains supply
• Check main control module
• Check main drive motor

OE

Washing machine has detected an overfill situation

This error code can be caused by overfoaming which is a result of overloading (see this article) or by overdosing or, incorrect detergent as the pressure sensor will falsely read that there is too much water in the washing machine.

Also check the pressure sensor and that the machine has not actually overfilled with water.

If an abnormal water level frequency is sensed (for occurrence of Over Flow :21.00kHz), Auto Power Off may release this error and continuously progress water drain until the frequency reached 25.00kHz.

If Over Flow is also sensed even after the following check of water level frequency indicating that error, the washing machine will attempt to drain the water from the tank.

• Check for overfoaming or over soaping
• Check the air chamber and the pressure switch hose
• Check water level sensor
• Check wiring to water pressure sensor
• Check connections to water level sensor
• Check main electronic controller

LE

Water leak detected

If more than 4 times of water supply and safe water level of Heater are sensed for each course, this error will occur.

• Check for any water leaks

HE

Water heating error detected

For this error code you need to check both the water heater or element and thermistor, basically the washing machine is reporting a fault on the heating circuit with this fault code but it is not capable of identifying exactly where the fault actually lies.

This error will be released by turning off power switch.

Display : “HE1″(Over Heat), Display : “HE2”, indicating no operation of the heating element.

• Check water heating element 
• Check heater for contunuity
• Check thermistor or temperature sensor
• Check the thermistor resistance
• Check wiring to water heating element
• Check connections to water heating element and temperature sensor

tE

Water heating sensor error detected

If thermistor circuit is abnormal, this error will occur. If the thermistor is lower than 0.2V or higher than 4.5V, this error will occur. This error will be released by turning off Power S/W.

• Check thermistor or temperature sensor
• Check the thermistor resistance
• Check wiring to water heating element
• Check connections to water heating element and temperature sensor

IE

Water level sensor fault

This fault code is fairly self-explanatory and tells you that the washing machine has detected an error with the pressure sensor or pressure switch.

If the above frequency signals are displayed longer than 5 seconds, it indicates pressure switch fault.

The washing machine will drain the water for 3 minutes for this error, and turn OFF water drain pump.

• Check water level sensor
• Check wiring to water pressure sensor
• Check connections to water level sensor
• Check main electronic controller

CE

Abnormal water temperature detected

Water drain begins if abnormal water temperature is sensed at the initial time of water supply. If the frequency higher than 25.20KHz is sensed, water will be drained by force.

• Check thermistor connections
• Check thermistor