Fault or error codes used in Servis washing machines made by Vestel of Turkey and sold in the UK from mid-2012 onwards. These codes relate to Servis washing machine models that have an LED or LCD display panel on them such as the model numbers WL814HDW and WL714HDW.
These fault codes for Servis washing machine and washer dryer models will displayed as a digital code, exactly as you will see below, in an LED or LCD panel or display on the front of the washing machine.
Before you start any investigation of the fault or even remove the lid of the washing machine or washer dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!
Please remember to support our site by buying Servis spares from our spare part store and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can find an engineer using the engineer search facility.
Servis Washing Machine Fault Codes
Like other fault codes these written for washing machine repairers and not for the general public by Servis and UK Whitegoods and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.
Please check that any Servis washing machine spares recommended are suitable for use on your particular model and production code or serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine.
Please, don’t guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.
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E01 |
Washing machine door lock has failed to operate or respondThe washing machine has detected an error with the door safety lock or interlock preventing operation.
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E02 |
Water fill time outThe washing machine has failed to fill with water in a reasonable time.
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E03 |
Not drained in time allowed – washing machine fails to drain water
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E04 |
Washing machine has detected an overfill situationThis error code can be caused by overfoaming which is a result of overloading (see this article) or by overdosing or, incorrect detergent as the pressure sensor will falsely read that there is too much water in the washing machine. Also check the pressure sensor and that the machine has not actually overfilled with water.
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E05 |
Water heating error detectedFor this error code you need to check both the water heater or element and thermistor, the washing machine is reporting a fault on the heating circuit with this fault code but it is not capable of identifying exactly where the fault actually lies.
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E08 |
Motor error or failureThe washing machine has detected an error on the washing machine’s main drive motor circuit but, like other errors cannot pimpoint he exact location or nature of the fault.
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E10 |
Water level sensor faultThis fault code tells you that the washing machine has detected an error with the pressure sensor or pressure switch.
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More Washing Machine Help, Advice & Guidance
Should you need more help and guidance please use the links from this article as most of them will help you to understand your Servis washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.
In addition you can post in our washing machine forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you. But if you are in any doubt at all or don’t think you are up to diagnosing the fault yourself please use the engineer search to find a local washing machine engineer.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:
- We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
- We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
- We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
- No warranty is inferred, implied or given.
You also have to recognise that fault or error codes are not a “magic bullet”, they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.
Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Servis washing machine model please post a request to confirm this in the forums.
Flashes 198 and then End.
Not sure what code this is
Thanks
My washing machine is roughly 2 years old. We moved in January and now the WASH and END lights are flashing with no pauses at a reasonably rapid rate. Does anyone know what this means and if I need to fix it?
My Servis W71249F2W showed flashing LEDs WASH and SPIN(?). Changed motor (brushes ok) but now get WASH/RINSE fault code. Assuming new refurbished motor ok, is fault with panel? Or another component, like the capacitor/condenser?