Whirlpool AWO & AWD Washing Machine Series Fault Codes

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Whirlpool washing machine fault codes and spare partsThis set of fault codes for Whirlpool washing machines that have model numbers starting with AWD or AWO and may not relate to models sold outside Europe, especially models sold in the USA.

These error codes may not relate to ALL Whirlpool washing machines. If you are unsure please ask in the forums as well as for all other Whirlpool washing machine fault codes.

Before you start any investigation of the fault or even remove the lid of your Whirlpool washing machine please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!

Please remember to support our site by buying Whirlpool washing machine spares from our spare part store and, if you decide that you need a washing machine engineer please support the local washing machine repairers that help make this site possible, you can find a local Whirlpool washing machine engineer using our free engineer search facility.

  Whirlpool Washing Machine Fault Codes

These fault codes are written for washing machine repairers and not for the general public by Whirlpool and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.

If you struggle or cannot find the appropriate fault code that you need for your Whirlpool machine please ask in the forums and the gusy there will do what they can to help and locate the meaning of the fault code you need

  Whirlpool Spare Parts

We have purposely not listed any Whirlpool washing machine spares in this article as there is a vast range of spares used by Whirlpool.

For spares, if it isn’t glaringly obvious which one is required please contact us and ask and have the 12NC number from the rating plate of the washing machine. The 12NC number is like a VIN number on a car, it tells us exactly what part you need and using any other numbers or sizes can be tantamount to a guess. Using the 12NC ensures you get the correct part every time.

Please, don’t guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.

F00

Drain pump triac failure
  • Check drain pump triac on main PCB
  • Check drain pump
  • Check wiring

 

FH

No incoming water detected
  • Check water tap on incoming water pipe
  • Check inlet valve
  • Check flowmeter
  • Check pressure switch

 

FA

Aquastop failure
  • Check Aquastop switch

 

FP

Failure to drain
  • Check drain pump filter for blockages or obstruction
  • Check drain pump
  • Check pressure switch

 

F5

NTC (thermistor) failure
  • Check wash thermistor
  • Check connections to wash thermistor at both the PCB and thermistor

 

F6

Motor tacho not detected, no motor action
  • Check motor tacho generator
  • Check wiring and connections to the motor and PCB
  • Check motor

 

F7

Triac short circuit
  • Check motor control unit (electronic module)

 

F8

Heating element open circuit
  • Check water heating element for continuity
  • Check relay if fitted
  • Check wiring

 

F9

Overflow
  • Check the detergent being used and ensure that there has been no overdose causing excessive foam
  • Check pressure system
  • Check pressure switch or sensor
  • Check wiring to pressure sensor

 

F10

Motor control unit or motor thermal safety operated 
  • Check electronic controller
  • Check motor thermal cut out

 

 

F11

Communications error
  • Check wiring between boards where more than one is fitted
  • Check electronic control units

 

 

F12

Heater element short circuit
  • Check water heating element
  • Check relay where fitted
  • Check wiring

 

 

F13

Dispenser circuit fault
  • Check dispenser actuator
  • Check wiring

 

 

F14

EEPROM failure
  • Check electronic controller

  More Whirlpool Washing Machine Help, Advice And Guidance

Should you need more help and guidance please use the links from this article as most of them will help you to understand your Whirlpool washing machine a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.

In addition you can post in our washing machine forum after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.

You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:

  • We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
  • We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
  • We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
  • No warranty is inferred, implied or given.

You also have to be aware that Whirlpool fault or error codes are not a “magic bullet”, they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them. 

Please do note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Whirlpool washing machine model please post a request to confirm this in the forums.

 

4 thoughts on “Whirlpool AWO & AWD Washing Machine Series Fault Codes

  1. hi I have a AWO6100 bought in Asia and when switched on it displays a code Err1 please can you tell me what this means

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