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You know, it really hacks me off at times that we go and put countless man hours into several projects only to get hassle at the end of it.
I mean look at what’s here now…
We have free training, which quite a few haven’t bothered to book up or even find out more about. This will increase your first hits, put you in touch with a real UKW person and increase your or your engineer’s knowledge as well as hopefully helping you retain customers.
Then I have David telling me that one guy told him to “F” off, literally and another that laughed at him all the way through the call. The least that could happen is people could stay civil and make the effort to find out what it’s all about.
And we have Repairs@ for which some of the more prolific members still haven’t filled out a form for to get FREE work, is that because you’re too lazy or do you just not want any more business?
Then we have the washer which some, again, still haven’t bothered to fill the form out for. That one baffles me as you get to make money from that big style.
Well here’s a newsflash…
If you don’t do it, you won’t get the work. How’s that for simple?
Personally, it’s of little concern as there will, doubtless, be somone else in your area that will spend the five minutes to fill in a form or two and they’ll reap the rewards. And coverage is already shaping up nicely on both the above, but it’s your call.
Just don’t anyone that doesn’t at least put in a bit of effort in moan about having no work, being poor and having no future as, quite frankly, unless you help yourself a little bit I don’t see why anyone else should.
Yes I am angry, we’re offering a lot to you guys for nothing, bending over backwards putting stuff in place to let you make more money and to get snubbed is a bit much for doing that.
K.
Re: Help Yourself First
kwatt wrote:If you don’t do it, you won’t get the work. How’s that for simple?
It couldn’t be much plainer than that 😉
I must say I don’t blame anyone for being angry if that’s the sort of reaction from some of the shall we say “less forward thinking” guys.
We are devoting a huge amount of time in to improving the Independent Engineer’s future with new ideas, training etc and at what cost to anyone ???
Nothing ! Sweet FA to put it bluntly, even the subscribers money remains untouched.
So, for free training, a new washing machine you can sell and make nice dosh on, free call referals, what have we asked for in return ? A few minutes of time to fill out a form, am I missing something :con:
But, a massive thanks goes out to all of you guys that have seen what we are trying to do and shown us support so far :tup:
Dave.
Re: Help Yourself First
Ken
FREE training when and where do I go, not to far I hope! I have always said that training is a must as we yes I said we, meaning all white goods techs or engineers need extra training now and again particualy on new appliances coming on to the market place. Bad langage is NOT required at any time. I meaning me will always own up to not knowing every thing about anything.
Bill Ellis :scot:
P.S. I am with all the way
Re: Help Yourself First
Don’t forget guys, if we get asked by a manufacturer or insurer etc for help getting a repair done, the repairs@ members are used as our first reference to pass the details on 😀
Dave.
Re: Help Yourself First
Well its not very often that the Matriach get annoyed at those of us within UKW, but to be honest sometimes we have to take it on the chin. So let me just say – Thanks to you on the top table – I’ve signed up to whats on offer and am very happy to be part of the guild. When I first joined we were getting paid £20 a job, now we won’t consider work for less than £35 and this only in two years. Thats the power of UKW – however, its a free country and like the elections “dont quote if you dont vote”
Re: Help Yourself First
UKW and it’s forerunner the yahoo group are by far the best thing that has ever happened to our business ,No longer do I feel like I am the only one suffering certain pressures wether it be job rates ,weird faults,is a work provider a good bet or a bad payer or even just looking at the funny side of this trade.
A big THANK you to all who had the foresight to make this all happen ,And as for the swearing at David that is plain out of order ,and there is no excuse at all for it .
once again thank you
Lawrence & Debbie careyRe: Help Yourself First
Ken,
Chill a little.
Its like anything new, this concept has caught a lot of people on the hop and they cant quite get their heads round it ,as it all seems too good to be true.
For all those members of UKW who made that special effort and to come to the National meeting at Sibson and have signed up to all this have had the tremendous advantage of seeing and hearing the concept fully explained, described and presented to them in a way that lets them see the perfect logic behind it all. Not to mention the incredible potential that this project could bring to them and their businesses.
You could see the look of disbelief on the faces in the room, of those in attendance and the murmerings of “why hasn’t this been done before now”!.
The reason it couldn’t have been done before now is quite simply that we have not been a viable unified comunity until now. just a collection of individuals who before UK Whitegoods came along were very insular and introspective in our outlook towards our own businesses and existance.
I also think that some fear that by simply downloading the application form and information pack, that they are somehow entering into some sort of legal and binding contract, rediculous as it may sound.
Although the admin team have been working on this herculian task for over a year now to bring this all to fruition. The membership at large has only been made aware over the last few weeks and need a little time to let the possibilities of all this to sink in.
Have no fear, the membership are already gearing up their far to bright to let this one slip by. They may be a little slow out of the traps but they’ll all get onboard as the snowball gathers momentum, their just waiting to see who blinks first.Del
Re: Help Yourself First
Just to put the other side as I am one that has not signed up, and I do get annoyed at peoples lack of response when in anything they are to busy or whatever not to but only grab their bit.
Free training well nothing is free I do not have the time to take up this offer due to my present work load, I find sending eng on courses which is nessessary apart from the cost sets me back so much in workload. I appreciate we can all learn and it could give a different perspective and save money?
By the way I did fill in the post codes and members charter about a year ago faxed it and never saw a thing!
I don’t sell new machines but of course could repair them, but untill I know the product I will not put my name to it and you seem to want to keep it a secret! if its so good let everyone know.
The big problem in life only a few will try the rest just keep quite. How many members actually get involved to make this site work they all know how good it is for them but are just sheep.
If a member did swear at David kick him out!
KirkRe: Help Yourself First
Kirk wrote:By the way I did fill in the post codes and members charter about a year ago faxed it and never saw a thing!
Can you PM me your trading name please Kirk and I’ll check that your correctly added to repairs@, even though it didn’t start until earlier this year 😉
Dave.
Re: Help Yourself First
I am chilled Sean, always. I just call it as I see it and damn the response. If someone wants to have a go at me on this, feel free. .;)
Kirk, it is free but I can’t place a value on your time, only you can do that. As you rightly point out though there are longer term benefits to training in whatever form it comes. What I would say is that, unlike many, this is being done on a more local or regional basis to lessen that impact on time. Simply put, this is because I run a business in Scotland and the closest training bar Smeg a couple of years ago and MFI about five years ago, was ISDAL… in Leeds! So most for me I am expected not only to lose at least two days work but also the travel and accomodation costs, not cheap.
I think our way is better, it may well not be perfect, but it is a lot better IMO.
As for the Repairs@ thing, let me know (PM or email if you like) the trading name you operate under and I’ll check it. If there’s something amiss I’ll put it right.
Secrecy is required for the moment I’m afraid n Project X due to commercial sensitivity, there’s no other reason and, trust me, I’m just itching to tell more than I can. I will tell you that there’s a lot more to come as we’ve been working like dogs on this for a year or more. but we’ve given you all the bare bones, we’re not asking for a lifelong commitment or that you sign a contract so where’s the harm in showing an interest? In the end, if you don’t like it, pull out of it. But as Alex is fond of reminding me, if you’re not in it, you can’t win it.
I know, it’s the old 10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} rule on being involved, pain but a statistical fact I’d liek to beat on UKW. What we’ve tried to do is create a way for repairers to sell easily, earn money from it from the get go, retain the customer, get warranty service work from it, get extended warranty work, make repairs viable, raise the standards and give good service.
Maybe we got it wrong eh? Maybe repairers don’t really want all that, you tell me.
Well, not everyone. I’m not and there’s a fair few people that cover a huge chunk of the UK that do see the benefits to the idea and they are all good to go come December. The question remains, if you’re not interested why, as we all take on work with little or no knowledge of the product? I’m curious.
As for the swearing at David, it’s not a member to my knowledge, but that’s a card that’s well marked because, as Lawrence said, that’s just not on.
K.
Re: Help Yourself First
And we have Repairs@
Signed up last year NO calls to date although i’ll admit that my specialised products are probably limiting
Then we have the washer which some, again, still haven’t bothered to fill the form out for. That one baffles me as you get to make money from that big style.
Sent a query Email to admin@ last week as kheath@ bounced back, as yet no reply to my query!
Sorry posted before I finished, PM received today from Dave that I will reply to when I’m more awake.
Regards
SparkeyWe don’t get too much, but we’ve had a few and most have been really good calls, free money basically.
There’s a certain person in Luton doing rather well though out Repairs@. 😉
Bounce to admin@, shocking. Please resend to me, you will get a response, I can assure you as we do listen and respond to any of you guys without exception.
K.
Re: Help Yourself First
I find it very dis-heartening that the members of ukw have had a reaction like this to all the work they have done to help the network to help you! These guys have buissness to run also but have put in all their free time to make something of this trade. There was a time where there were work providers who were bullying us into basically doing work for nothing until ukw formed and helped us all get together and fight against the hardship we were facing, and as result of that many of us have had an increase in what we are being paid. With out the help of ukw we would never have got this. what could you possibly loose from joining in and showing your support. We had a training session the other day and it was brilliant it only took a morning and the engineers thought is was very interesting and learned a thing or two.
Also regarding project x, yes the members have kept some details a secret regarding the machine. but have some common sense guys wouldn’t you when you’ve got most of the manafactures looking in on this site.
all I can say is well done to you guys that have worked your arses off to help the trade and it is appreciated even though some don’t show it.
Re: Help Yourself First
kwatt wrote
Bounce to admin@, shocking
Bounced back from kheath@ on day of sending last week, resent to admin@ straight away, today 20.30 received bounce back notice for that email.
Will resend to you tonight.
Regards
SparkeyVery odd Sparkey, admin@ is working fine as I’ve gotten two other washer forms this evening alone. 😕
You could try kwatt@ukwhitegoods.co.uk or dconway@ukwhitegoods.co.uk or even dquinn@ukwhitegoods.co.uk the last one, David’s, uses a different server.
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