Home › Forums › General Trade Forum › What’s this “recalibrate machine with a laptop”
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andy_art_trigg.
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January 16, 2007 at 8:42 am #24169
andy_art_trigg
ParticipantWhy would you need to recalibrate a Miele washing machine after repairing it with a laptop? Sounds like a scam to me. Is this not just something Miele engineers tell customers to impress?
January 16, 2007 at 9:08 am #200937macmini
ParticipantRe: What’s this “recalibrate machine with a laptop"
The Miele machines are software updatable, to add new features or programmes for new detergents and the likes.
Perhaps this is what was implied?
January 16, 2007 at 9:22 am #200938andy_art_trigg
ParticipantRe: What’s this “recalibrate machine with a laptop"
Yes that’s my current assumption. I’m wondering if anyone knows different. I suspect that some Miele engineers could be implying that the washing machine must be recalibrated after repair, which helps keep customers reliant on Miele (or some customers are making that assumption), but the truth is just that they can be recalibrated and that it isn’t necessary at all in the vast majority of cases.
January 16, 2007 at 6:55 pm #200939eastlmark
ModeratorRe: What’s this “recalibrate machine with a laptop"
I had one the other day Andy, the pressure chamber was blocked as they have a habit of doing, but once cleaned the fill level was insufficient. I mean barely touching the inner drum. These are the models with the tiny pressure ‘switch’ on the pcb itself. Turns out that after prolonged use with the blocked air bell, the pcb reverts to a default emergency mode and once the pressure chamber fault was corrected, it continues in this emergency mode and reclibration OR a new module (£150 odd exchange! if the heater gone as well then they are in for a £300 odd repair bill) is the only cure. So now, it is extremely difficult to quote for jobs not knowing if this will happen or not. Having said that, I must have cleaned out hundreds of these without problem so lets hope its a rare occurance.
Anyone with this software and the sucker connector wants to pm me to take a look/ have a copy I would be most gratefull.January 16, 2007 at 7:48 pm #200940Seamy
ParticipantRe: What’s this “recalibrate machine with a laptop"
I have the software & optical interface to allow me to see & change the parameters set for a Miele machine.
Its a very good system i can see things what speed the motor is set to spin at & what the actual speed it runs at is, i can see the temp’ setpoint & that the temperature is actually rising & that the relay opens, i can see the state of switches etc. You can save or printout all this info on the laptop & even send it to Miele engineers if they request to see a particular problem. All machines are updateable, normal things i would be asked to do is programe in an extra rinse or a higher level of water.
My laptop has been actually giving me problems & its away getting software put on it at the minute. 👿January 16, 2007 at 7:51 pm #200941eastlmark
ModeratorRe: What’s this “recalibrate machine with a laptop"
I have a smeg optical interface and wonder what will happen if its hooked up to a Miele?
January 17, 2007 at 7:55 am #200942Seamy
ParticipantRe: What’s this “recalibrate machine with a laptop"
I’d reckon that they are not the same, but i’m not certain about that, my optical interface has a Miele part no on it (6144892) & is manufactured by Miele as far as i’m aware.
January 17, 2007 at 1:34 pm #200943eastlmark
ModeratorRe: What’s this “recalibrate machine with a laptop"
Knew they wouldn’t be the same but just wondering really…..
February 10, 2007 at 1:53 pm #200944dpm
ParticipantSoftware doesn’t happen to cover industrial dishwashers too, Seamy? And where’d you trip over the interface?
March 3, 2007 at 8:48 am #200945Seamy
ParticipantRe: What’s this “recalibrate machine with a laptop"
I’m a Miele approved engineer in that last bit of europe before you get to America,, you know the country that just stuffed England in the Rugby,,, shhhh but don’t tell anyone, Miele are Very protective of their technology.
March 3, 2007 at 1:30 pm #200946dpm
Participant…to PM…
March 3, 2007 at 2:06 pm #200947suedehead1
ParticipantRe: What’s this “recalibrate machine with a laptop"
it makes me wonder why people on this site keep recommending customers to buy miele or bosch when both manufacturers try to stop independant engineers from fixing them.
what ever happened to buy british we are so quick to criticise british product and praise foreign makes.
whats wrong with a perfectly good machine made in merthyr tydfil sorry about the spelling its not foreign its welsh ie. hoover.March 3, 2007 at 2:21 pm #200948timdowning
ParticipantRe: What’s this “recalibrate machine with a laptop"
Could’nt agree more with suedehead1. For the twelve years i have been in this trade i have only sold Hoover machines. (ISE as well now). I rate Hoover and find their machines reliable and the cost / availability of spares is good.
March 3, 2007 at 2:30 pm #200949Penguin45
ParticipantRe: What’s this “recalibrate machine with a laptop"
http://www.ukwhitegoods.co.uk/modules.p … ic&t=22425
They’re all doing it.
Chris.
March 3, 2007 at 3:07 pm #200950kwatt
KeymasterRe: What’s this “recalibrate machine with a laptop"
And we’re not happy about it, see this thread 😉
K.
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