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iadom.
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November 7, 2016 at 3:13 pm #89785
iadom
ModeratorW1607W
No lights will come on at all. Live feed to the small on/off switch which is working allowing live to pcb. Neutral into pcb as well.
No signs of any component failure, machine not subject to heavy use.
Has anyone else encountered this fault, I can only assume there is a pcb fault unless you know better.?
Jim.
November 7, 2016 at 4:12 pm #442519timdowning
ParticipantRe: Display totally dead?
I could be totally wrong (generally I am) but was there not an energy saving option / setting on this model?
November 7, 2016 at 4:38 pm #442520iadom
ModeratorRe: Display totally dead?
Can’t recall anything like that TBH. Even trying a reset has no effect???
November 7, 2016 at 5:06 pm #442521iadom
ModeratorRe: Display totally dead?
Just gone through all the tech info including all the service bulletins and wiring diagram. I have one of these myself and checked user manual for energy saving options but couldn’t find any mention of them. 🙁
November 7, 2016 at 6:44 pm #442522kwatt
KeymasterRe: Display totally dead?
There will be an energy save mode but it’d be regulated by the board Jim, not configurable and all it’ll do is turn off the lighting usually.
Other than that, the display is likely fried. 🙁
K.
November 7, 2016 at 6:46 pm #442523timdowning
ParticipantRe: Display totally dead?
Yep sorry Jim, this is what I was thinking of:
Backlighting
Two minutes after the wash programme finishes the display backlighting enters energy saving mode.November 7, 2016 at 6:55 pm #442524iadom
ModeratorRe: Display totally dead?
Bummer, at £190 a throw I am not sure I would like to take the risk of ordering and fitting a control panel just in case the fault lies elsewhere or something else has caused it in the first place. 🙁
Customer says there was no warning, no noises or anything on last use, just dead when trying to switch it on?
November 7, 2016 at 6:58 pm #442525iadom
ModeratorRe: Display totally dead?
timdowning wrote::
Backlighting
Two minutes after the wash programme finishes the display backlighting enters energy saving mode.Hmm, never seen that happen on ours and the wife can leave it for hours still switched on?
November 7, 2016 at 7:07 pm #442526iadom
ModeratorRe: Display totally dead?
Well I never, just tried our machine on a 1 minute drain and sure enough the small lcd screen that was showing ‘End’ went off completely after 2 minutes. The small lights next to the buttons remained on, it’s those that confused me. 😳
November 7, 2016 at 7:15 pm #442527kwatt
KeymasterRe: Display totally dead?
Yeah it’s to save a minuscule amount of energy to play to the energy labelling.
Madness in some ways but that’s what it should do.
K.
November 7, 2016 at 8:15 pm #442528boselecta
ParticipantRe: Display totally dead?
Hi Jim,
I had this exact problem a few months ago, I asked the customer to purchase the display pcb themselves as I didn’t want them to take the risk.
Fitted and all working now since early May.Interestingly when I had a close look at the display pcb I did notice a cracked microchip
November 7, 2016 at 8:30 pm #442529iadom
ModeratorRe: Display totally dead?
Thanks for that, surely you mean ‘you’ didn’t want take the risk?
I wonder what caused that?
November 7, 2016 at 9:06 pm #442530boselecta
ParticipantRe: Display totally dead?
Ha yes exactly, too rich for my blood, cant risk spending near £200 of my own cash on a pcb!
Unfortunately there is a difference in asking someone else to gamble £200 than gambling myself!.
I would be interested to know what caused it as well, but I checked all the other components so I thought its worth asking the customer to buy the part.
November 7, 2016 at 11:37 pm #442531eastlmark
ModeratorRe: Display totally dead?
that “chip” looks more like a power supply part given the pin layout. Maybe a power surge? If there was another fault then I am sure it would have gone pop as soon as the new board was powered up.
Would suggest a quick peek at the motor pcb in the base before doing anything to check that is not blown and also check the heater ntc as they can sit in leaked water causing earth shorts.
I think the “on off” switch is only a standby switch on these so the pcb is always powered up unless turned off at the plug…. seems a daft idea to offer an energy saving option for a backlight while the pcb is drawing power 24/7. a proper on off switch would have be the better option.March 2, 2018 at 12:03 pm #442532iadom
ModeratorRe: Display totally dead?
Another one with identical fault today, never did reconcile the last one as customer didn’t want to take a chance on new board. 🙁
Is the one you fitted a board to still running Boselecta?
Jim.
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