Britannia was an independent company until 2013 when they were bought by Glen Dimplex Home Appliances (GDHA) and this means that up till 2013 most all the cookers were made by Ilve, an Italian company for Britannia and subsequently almost all are made by Bertazonni.

Cooker hoods are a bit harder but mostly they are all made by Best Cooker Hoods in Itlay.

Refrigeration by General Electric till 2013.

But a clear breakpoint for all is 2013.

Britannia Pre-2013

For cookers, we need the ART number and serial number, the serial number we can often get around but the ART is the very, very important and key information that is needed to find parts.

You will find that on the rating plate around the (usually) main oven door opening and it will look like this:

The “Nr.” is the ART number on some, but as you can see on this example it states clearly that the ART is JPD90BNMP, which will translate and make sense to us, perhaps not to you.

Below that is the serial number.

The model (MOD.) at the top is of little real concern as that is, as far as we can gather, the commercial reference used in-store and in literature but the rest can alter even though that stays the same and, that can mean that different “models: can be different and have different parts in them. Hence the need to use the other data points and not that one.

Anything else there is not required other than in very rare instances.

Britannia Parts Post 2013

Please find the rating plate and send us an image of it to spares@ukwhitegoods.co.uk and we will find the parts required as this can prove a little more complex.

For those, the model and serial number possibly more are required and for most people, it’s easier to do this than mess about trying to decrypt what’s on the rating plate.

Other Britannia Products

Again for most people, most of the time, getting us an image of the rating plate and letting us do our thing with that is way easier and saves a lot of your and our time.

Doing this will ultimately also prove to get faster and more accurate results 99.9% of the time.

Are They Genuine Parts?

We get asked this all the time as we are apparently so cheap, perhaps we are and maybe we should put up the prices!

The parts are clearly marked as being genuine or not on each listing if it says genuine then it is a genuine factory part. It may well not come with a Britannia branded bag or their sticker but, they are pukka genuine parts nonetheless.

Let’s just say, there’s more than one way to skin a cat and this is a result of smart sourcing on our part and passing the savings on, which in turn has saved customers tens of thousands of pounds over the years.

Requesting Britannia Spare Parts

The best, fastest way to find out about Britannia spare parts is by email.

We know that some people are sceptical and perhaps don’t even like using email and would rather use the phone but, on the phone, we cannot send you images, links to parts and you can’t send us images of rating plates etc. So whilst it’s technically possible over the phone to get some parts, it is not as accurate, not as fast and not as convenient for you.

Email is just a better way.

Sending us an email to request parts or sending us an image of the rating plate of your appliance is simple, just click this link to do that or the email button to the right. Just let us know what product it is and what you need for it. We’ll do the rest from there for you or let you know what additional info is needed. We will get back to you quickly, always. Where we can we will offer any choices, compatible spare parts etc along with any advice we can give. It really is that simple.

Important Information

To get to the part number is the most important thing to be doing as, from that you can then cross reference, find any alternative parts and so on as well as ensuring the part you get is correct.

Keep in mind that many, many spare parts are about the same size, look the same but this does not in any way mean that you can fit any as the differences are often slight but, means that they are not interchangeable. So, following the path here from the ART and serial number and to the part number is the only way to ensure you get the correct spare part for your Britannia or Ilve appliance.

There are often scores of versions of a single part, things can change and it can be very confusing, we’re here to help you through that and to prevent errors.

Guessing, using images alone and ordering because parts look like what you need, trying to measure things are by far and away the most common reasons that people get parts wrong. Please don’t do this as it’s hassle and cost you don’t want or need, it’s better to take the time and do it right the first time than try to fix it later.