Appearance

Usually shows as a reddish brown stain on the fabric caused by zips and metal buttons etc.

This problem is not being caused by your washing mahcine and is not a fault with your washing machine, no service or repair will be able to resolve the issue.

Please read the notes below for an explanation of how to minimise this problem.

  Treatment

None. This damage sadly cannot be reversed.

Cause & Prevention

  Cause

The garment has metal zips/buttons.

  Prevention

Keep wash time short with suspect garments and ensure these garments are removed from the washing machine immediately after the wash finishes and dried in accordance with the fabric care label.

  Cause

The water supply has a high copper content, or new copper piping has recently been installed.

  Prevention

Try and flush out standing water in pipes prior to running the washing machine.

  How You Can Get Help With Laundry Problems

To offer support in helping people to determine the cause of laundry problems please use the washing machine support forum.

It’s fast, free, easy and normally someone will pick up on the post that can assist you often with a few experts chipping in if needed. Just register if you don’t have ab account, we don’t mail you, send you spam or any of that stuff.

Post up your question and give images if you possibly can and the guys in the forums will do the rest for you and try to identify the problem you have.

Cost you nothing, might save you some embarrassment or worse, a charge for a service visit that wasn’t needed.

  Photographs Of Damage

If you can post photographs of the damage or problem you are having this can be really helpful in allowing the technicians to see what the problem is.