Appearance

Greasy-looking dark stains on coloured garments, usually 100% polyester garments.

This is not an issue that is being caused by your washing machine or any fault with your washer, it is caused by spillage and no service or repair can resolve this problem.

Please read the directions below to resolve this issue.

  Treatment

Pre-treat with Ariel Liquid and then wash at the highest temperature recommended on the fabric care label.

Cause & Prevention

  Cause

Oil/Grease can be difficult to remove from polyester, eg, spills from eating or cooking.

  Prevention

Wear an apron when cooking with oil. If you get oily marks on a garment wash as soon as possible, pre-treating with, for example, Ariel Liquid first will help remove the stains.

This treatment should also work for other types of fabric.

  How You Can Get Help With Laundry Problems

To offer support in helping people to determine the cause of laundry problems please use the washing machine support forum.

It’s fast, free, easy and normally someone will pick up on the post that can assist you often with a few experts chipping in if needed. Just register if you don’t have an account, we don’t mail you, send you spam or any of that stuff.

Post up your question and give images if you possibly can and the guys in the forums will do the rest for you and try to identify the problem you have.

Cost you nothing, might save you some embarrassment or worse, a charge for a service visit that wasn’t needed.

  Photographs Of Damage

If you can post photographs of the damage or problem you are having this can be really helpful in allowing the technicians to see what the problem is.