Beko WDR7543121W Replaced PCB now double beep and E23 error

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  • #97206
    ali_g12
    Participant

    My Beko WDR had the no display symptoms but was beeping so I replaced the main (power) PCB as recommended in other threads on the internet. This restored the LCD display but any attempt to start a program were met with a double beep sound almost as if the childlock was on. Indeed, the machine does the same with the childlock turned on so I’m sure it’s not this.

    In diagnostic mode I get E23 on most of the tests and they won’t start but strangely when I come out of diagnostic I am able to start a program and the door locks and machine behaves as usual. If I then drain the machine out and allow the door lock to disengage I have the same symptoms when I go to start another wash and I have to go into diagnostic mode and come out again.

    It seems a door lock related problem but I have replaced the door lock and it functions as it should do anyway when the machine agrees to work!

    There’s no information on these anywhere so I’ll probably need the advice of a Beko engineer or appliance genius. Any thoughts?

    #466541
    kaibart
    Moderator

    Error 23 is a door switch (white secondary) faulty if this helps

    #466542
    ali_g12
    Participant

    kaibart wrote:Error 23 is a door switch (white secondary) faulty if this helps

    Thanks for the input. I had a feeling it was door lock related. It’s strange that the door will lock after having been in diagnostic mode. I know the lock itself is OK as I’ve replaced it. Is it a case of clearing the fault code from memory after replacing the PCB? Or do you think it is a wiring harness issue?

    #466543
    kaibart
    Moderator

    I would check the wiring on the dryer side if that’s ok I would check the wash heater

    #466544
    ali_g12
    Participant

    kaibart wrote:I would check the wiring on the dryer side if that’s ok I would check the wash heater

    Checked wiring from dryer element, heater element and door lock all the way back tot he connectors on the board. They’re all OK. Ran machine on dry – that’s working fine. Both elements have continuity and not leaking to earth.

    As before, I can run a cycle outside test mode only if I have come out of test mode with the door lock still engaged. If I just try and run the cycle without having been in test mode (and engaging the door lock with a test) then I get the double beep.

    Anymore ideas? Could it be a software issue? Anyone got a service manual?

    #466545
    Richard Wilson
    Participant

    Hiya; Did you find a resolution to this problem? I replaced a PCB on the same model and now have exactly the same problem. Washer/Dryer will run as normal but only after I have run and cleared a diagnostic test! Serves me right for buying a BEKO!

    #466546
    ali_g12
    Participant

    I think it was a software issue. The manufacturer’s service agents came out under customer’s insurance and replaced the PCB (again) but in reality probably just programmed it. Let me know if you get to the bottom of it.

    #466547
    electrofix
    Moderator

    let me have the product code of the machine and the part number you replaced

    that way i can check to see if you have the correct part

    it may look the same but if it has different software it wont work

    Dave

    #466548
    Stefano Di Gregorio
    Participant

    Any updates on this issue? Please help me

    #466549
    electrofix
    Moderator

    you may have a similar problem but the above person changed a board
    since he never replied i dod not find out if he fitted correct part

    Dave

    #466550
    Stefano Di Gregorio
    Participant

    Hi Dave, i did the same things the lady did in the post. I changed the PCB board as suddenly the machine stopped working completely. After changing it the machine came back alive but i couldn’t wash because the door doesn’t lock. I entered in test mode and appears E23 error, which i suppose is exactly the door lock code error. I checkked the wiring and i changed the lock. Nothing it doesn’t work. The only way to let the machine starting the cycle and wash my laundry is to enter in test mode that manages to lock the door, than turn it of and on again. In this way the door is still locked and I can start washing.
    It is strange what it does because the lock works in test mode and the machine works fine with the trick i am using. I think it is just the case to reset the machin/board.
    do you have any ideas?

    Thanks

    #466551
    electrofix
    Moderator

    yes

    give me the commercial code of the machine( begins 7 normally) , model and serial
    then tell me what board part no you have fitted

    will prob be a change of board and you have got the wrong one which has different software
    have had this before

    Dave

    #466552
    Stefano Di Gregorio
    Participant

    Hi David
    thanks for your time, here you have the codes:

    Machine:
    Commercial Code 7161541500
    Model Beko Wdr7543121w
    S/N 18-402867-03

    New PCB
    S/N 3319003813
    Rev: g09-b03-t01-d01
    Y/N Terma_FTC_07

    hopefully it can help for clarifying the issue. Is there a way to reconfigure the board?

    Thanks a lot

    #466553
    electrofix
    Moderator

    you did not give me the board part no you have bought but part no i have is 2437301081

    check that against what you bought

    Dave

    #466554
    Stefano Di Gregorio
    Participant

    There are two note on the pcb, one says what i wrote before. And the other shows this: 2437301080
    There is a 0 instead a 1 at the end.!!??

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