CD60W dryer catting out

Viewing 15 posts - 1 through 15 (of 29 total)
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  • #69415
    iadom
    Moderator

    Calling to this on Saturday AM.

    Customer says it cuts out in middle of cycle, no lights at all then comes back on ten minutes later.

    She insists that all filters are clean and actually regularly jet washes the condensor.

    Any other ‘known’ areas I need to look at?

    Jim.

    #374712
    kwatt
    Keymaster

    Re: CD60W dryer cutting out

    Nope, almost certainly a blockage. 😉

    K.

    #374713
    iadom
    Moderator

    Re: CD60W dryer cutting out

    Well she does breed and show humongous, long haired cats. :rolls:

    She is a decent sort and will accept any charges if there is a blockage.

    Jim.

    #374714
    eastlmark
    Moderator

    Re: CD60W dryer cutting out

    under the fan at the front of the machine Jim, I call it pets corner.
    easy to get at. Not sure if we expect customers to clean this or not.

    #374715
    kwatt
    Keymaster

    Re: CD60W dryer cutting out

    If memory serves me it does explain it in the instruction manual.

    K.

    #374716
    iadom
    Moderator

    Re: CD60W dryer cutting out

    kwatt wrote:If memory serves me it does explain it in the instruction manual.

    K.

    In my best pantomime voice, ” Oh no it doesn’t”

    From my copy of the user manual.

    Overheating cut-out
    The overheating cut-out shuts off the tumble
    dryer if the temperature is too high, e.g. because
    dust is clogging the lint filter.
    • Clean the filter.
    • Check also that the condensed water
    container is not full and, if necessary, clean
    the condenser. See the “Care and cleaning”
    chapter.
    • The overheating cut-out will reset automatically
    once the machine has cooled down.

    There is no mention of it in the ‘Care and Cleaning’ section either. 🙁

    The manual advises cleaning the condensor ‘3 or 4 times a year’. I tell all my customers to do it at least once a month or more and I am fairly sure that this one does.

    #374717
    kwatt
    Keymaster

    Re: CD60W dryer cutting out

    😕

    Will look when sober, probably best. 😉

    K.

    #374718
    timdowning
    Participant

    Re: CD60W dryer cutting out

    I would be interested with answer.
    I was told not and never challenged it even though I did feel it was a bit hands on for the customer to take cover off.

    I could be due at least £200.00

    😀

    #374719
    kwatt
    Keymaster

    Re: CD60W dryer cutting out

    Don’t get your hopes up…

    http://www.iseappliances.co.uk/index.ph … ntee-terms

      Unblock the pump of a washing machine, tumble dryer or dishwasher.
      Clearing of blockages caused by overloading, improper loading or inappropriate items from the drum.
      Clear lint from tumble dryers

    And, here’s the thing…

    If you are only supposed to be tumble drying “clean” laundry then how come there’s all this hair in it?

    And, bear in mind here that I used to own a St Bernard so I know only too well about animal hair.

    K.

    #374720
    iadom
    Moderator

    Re: CD60W dryer cutting out

    No mention in the manual about arming yourself with a T10 torx bit, removing three screws and then prising off the fan cover. 😉

    It was a bit clagged up, not completely blocked. Cleaned it out but have just had a phone call to say it has done the same thing again.

    Reading through the tech info there is a mention of a modification should this problem persist.

    Does that still apply to this model?

    Jim.

    #374721
    kwatt
    Keymaster

    Re: CD60W dryer cutting out

    What mod? I didn’t know there were any to the CD60s. 😕

    K.

    #374722
    iadom
    Moderator

    Re: CD60W dryer cutting out

    I found it in the tech info you gave me. 😉

    Service bulletin 52-1. In Dry/Service bulletins. 🙂 A total of over 30 service bulletins in the file.

    It relates to ASKO dryers from 2002 onwards.

    Jim.

    #374723
    kwatt
    Keymaster

    CD60W dryer cutting out

    If its in there then any production from that date will include any mod published. 😉

    K.


    Sent from my iPad using Tapatalk HD

    #374724
    iadom
    Moderator

    Re: CD60W dryer cutting out

    TBH its not listed as a mod as such, more of a fix for problem overheating/cutting out.

    From service bulletin 52-1

    To counteract the condensed dryers being tripped by the overheating safety
    device, and thereby increase the operational reliability, a new Service kit has
    been produced as a spare part.
    Our intention is that the new Service kit be used in machines where normal
    measures have not been effective. It can be installed in the following
    machines:

    #374725
    kwatt
    Keymaster

    Re: CD60W dryer cutting out

    I’ll try to remember and look at it on Monday Jim as I don’t have al that here at home.

    K.

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