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for quite some time i have supplied customers with a machine if needed via a middle man but now think its better if i source direct. anyone here get involved in this and recommend good trade suppliers pref in the south east? is it a pain if they go under warrenty or is it just covered by the manufacturer?
Re: do you sell machines?
Re: do you sell machines?
regarding warranty, depends how you play it with your customers.
if somehting fails under warranty the manufacturer will usually insist on a engineer call out to determine the fault, and whether its repairable. you can go 2 ways with this. you explain to the customer that its down to the manufacturer. so ur giving a sort of currys style “its not my problem” aftercare. sometimes tho the customer will be arsey on the phone to the manufacturer and insist on a refund if under 28 days…
now, theoretically teh manufacturer shouldnt authorise any uplift without retailers consent, but if youve washed your hands of the customer then you only have yourself to blame. then it gets awkward and messy.
if your busy and independant, then middle man sourcing can be a lot less hassle tho. you tell them what you want, go and pick it up when your ready and thats that.
with distributors you will need to have someone there to sign for the goods, usually fairly early in the morning, and remember on most orders there will be a minimum spend of £200 – £500 for free delivery not a problem if its more than 2 machines, or 1x washer….
also, depending where you have been sourcing ur machines from in the past, if it was local and independant you may be able to renegotiate a deal with them whereby you get a 30-35{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of margin for every customer you take into their shop, or when you get it direct etc. that way you get your cash and any aftersales is handled by them.
Re: do you sell machines?
been thinking about doing recons again something not done for a good few years but the demand seems to be there, anyway having trouble sourcing good raw stuff anyone know any suppliers?
Re: do you sell machines?
funbobby wrote:been thinking about doing recons again something not done for a good few years but the demand seems to be there, anyway having trouble sourcing good raw stuff anyone know any suppliers?
See the post in classifieds regarding RAW or lack of it. 🙁
John.Re: do you sell machines?
I never go looking for machines to recon. but if, for example, I quote £80 for a bearing job and the customer decides to buy new instead I take the machine, do the bearings and sell it on to make my money that way. I’ve never thought it worthwhile trying to sell new machines as the trade prices for one off seem to be about the same as you pay in Tesco, Curries etc.
Re: do you sell machines?
I have been quoted more from a trade supplier than I could buy the machine direct at Macro
George
Re: do you sell machines?
I can not compete on price with the bigs stores and wouldn’t really want to. I find that a lot of customers just want a machine as soon as possible and will trust my recomendation. (Usually ISE but not always).
They do not want to go around looking around the sheds all day long.
I will supply a machine, install and dispose of the old one all for the price I quote them.
I work in Hertfordshire and use Portway mainly as I find their deliveries ok, although stock could be a bit better
I make about £100 to £130 per sale and sell between 3 to 5 a month which is not bad money for the work involved, and don’t forget with ISE you get the service work aswell 😀Regards
ToniRe: do you sell machines?
think will give portway a ring im also based in herts, what is there minimum charge for delivery? used to buy raw stock from a big outfit in dorset cant for the life of me remember their name? all the old simple 95 series stuff!
Re: do you sell machines?
Coopers Cookers????? Funbobby?
Portway are very good and I think its £200 for free delivery. Amica(rubbish polystyrene) and refrigeration are competetive and helpful on the ‘phone.Re: do you sell machines?
Currently using Statesman appliances as source for B/I dishwashers & F/S washing machines.
Similar to ISE Vestel sourced machines and 2 year warranty included.
Free delivery on 4 units or orders over £400.B/I D/W is simple to install and looks like a serviceable product.
Steve.
Edit. And ISE of course 😳
Re: do you sell machines?
yeh we use the statesman stock too.
ideal for the elder generation who want simple but reliable.
best thing is when u become a auth service engineer you can get spares on next day del and theyre good price spares too.
edit: would like to look into ise too 😛 *wink* @ ken
Re: do you sell machines?
gandh1 wrote:
best thing is when u become a auth service engineer you can get spares on next day del and theyre good price spares too.Yes I know 😉
Steve
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