February 2016 Conference

[timdowning]

Re: February 2016 Conference

Sorry, my post was a bit tongue in cheek, it was more the case of there are bigger issues to worry about in this Industry rather than Alice Beer coming to the conference and discussing dryer recalls. I know its exciting and some people get a buzz from it but really.
I don’t believe Indesit do make a loss on drum changes as I’m sure tubs aren’t that dear. Before we know it the whole Industry will be controlled by longer warranties and dearer spares.

[Lawrence]

Re: February 2016 Conference

timdowning wrote:Sorry, my post was a bit tongue in cheek, it was more the case of there are bigger issues to worry about in this Industry rather than Alice Beer coming to the conference and discussing dryer recalls. I know its exciting and some people get a buzz from it but really.

Sorry Tim didn’t get the tongue in cheek bit (maybe a new emoticin req)
To be honest we were torn as to what to do ,the original call came through on the Tues and was only confirmed by a conversation between myself and the lady in question on Thurs afternoon that she would /could attend.

To have a “Consumer Champion” attend an event where there were over 100 engineers in one room seemed to good an opportunity to miss, She asked some interesting questions and was told by some in the room that were wider industry issues than just tumble dryers.

She wasn’t given an easy ride,and the points made were filmed (how much will be used I’m not sure)

timdowning wrote:I don’t believe Indesit do make a loss on drum changes as I’m sure tubs aren’t that dear. Before we know it the whole Industry will be controlled by longer warranties and dearer spares.

The problem is the none of us get to see the data that manufacturers hold (which was another point made to Ms Beer) so we will never know

[Author]

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