hoover optima oph714d

[darknez]

hi im new here really need some help please

i have a hoover optima oph 714d that stops mid cycle and keeps giving error codes at first it was error 03 but now its saying error 16 ??witch isnt even mentioned in the manuall,ive checked filter with no blocks in it so any info would really help thx all :rolls:

[admin]

Re: hoover optima oph714d

HI, E03 IS BLOCKED PUMP, E16 IS O/C HEATER

[jjtops2]

Re: hoover optima oph714d

Hi whirlpoolman,

I also have the E16 code on the same model.

What is the O/C heater? I have checked the spares list and found a heating element but nothing referring to ‘O/C’.

Thanks very much!

[helo_75]

o/c – open circuit

ie DUFF

[spanishwhite]

Re: hoover optima oph714d

o/c means open circuit. Helo beat me to it.

[jjtops2]

Re: hoover optima oph714d

ah! thank you both!!

Any tips on a likely fix? Is more likely a part or a connection?? The machine stops halfway through a cycle with E16 but will then complete a cycle if turned off and on again.

Thanks very much!

[spanishwhite]

Re: hoover optima oph714d

If the leads are fitted correctly the only fix is to replace the heater element

[jjtops2]

Re: hoover optima oph714d

Thank you for your help!

[Waterboy Iggy]

Re: hoover optima oph714d

I’m having the same problems as above on the same model (e03, tinker about and then get e16 – leave it off for a while and it’s back to normal).

I checked the filter, ran the pump with the filter out and saw it running, water seems to evacuate fine. Is there some kind of sensor which detects whether the water has been emptied? Could this be faulty, hence it’s timing out and giving e03 because it can’t see that the water is actually well and truly gone?

As for e16, I think that’s a bug because it clears on its own and washes (albeit only half a cycle before e03 kicks in) and warms fine.

Any ideas??
Cheers,
Iggy

[kwatt]

Re: hoover optima oph714d

There are no less than eight versions of this washing machine, which one do you have? 😉

However fault code E03 is indeed a drain timeout or a failure to drain. This could mean a faulty drain pump as it could cut out after running for too long or, it could be a blockage which, given what you’ve said is more likely. In a lot of modern machines that use a pressure sensor (that’s the sensor detecting the error) they can be fooled into thinking they’ve not drained when they actually have done.

This isn’t the fault of the machine, it’s got more to do with the user. 😉

What can happen and, often does, is that low cost detergents are used or, too much detergent or, quick wash programs with a normal dose of detergent or any combination thereof that leads to over foaming. This foam gets stuck in the pressure sensor hose and stays there holding the sensor “open” and in turn making the machine think it hasn’t drained when, it really has.

After a while the foam dissipates and the machine goes back to working normally as it should.

Bear the above in mind if you can’t find anything actually faulty as it’s very common these days to get that issue.

Your E16 error is a problem with the heater or heating circuit, it’s reporting an error with the heater basically.

HTH

K.

[Waterboy Iggy]

Re: hoover optima oph714d

Thanks Kwatt, from what you say I think the culprit is the pressure sensor.

I have pulled the machine out and looked through all the drainage pipework, filled it with only water, the drain part seems to work absolutely fine, but I think the signal isn’t getting back. Even on a drain cycle (4 min long) it fails after 3 (ie timed out on drainage).

So here’s my next question – where is the pressure switch/what does it look like?!? Once located I’ll try checking connections, try and see if it’s stuck, and finally just replace it and see.

As for my model, hmm, it’s a 7kg load 1400rpm spin – if that helps. Otherwise need to shove it all over the place to get to the serial tag…

Cheers,
Iggy

[kwatt]

Re: hoover optima oph714d

Just search in the shop to get a look at what the pressure switch looks like. 😉

K.

[helo_75]

Re: hoover optima oph714d

save youself some time and just put a new heater in, the e03 can be caused by the heater, and e16 is a faulty heater anyway

overanalyzing will cost you dear!

[Helen1604]

Re: hoover optima oph714d

Hi, thanks to all who have posted about this. I too have the hoover optima and have been getting the E3 code but only when I was washing at 90 degrees but I had checked pipes & the water drained ok on every other wash. Today I got the E3 code so turned it off then started a 60 degrees wash, after a few minutes I got E16 code & was puzzled as its not in the manual. I came across this website & realised I’m not alone in this problem. The heater thing makes sense since it was the higher temperatures that had the problems. I’m trying a 40 degree wash now & hopefully that will work. I’m not sure how easy or cheap it is to fix it, my washer is over 2 years old.
Thanks again for all your helpful posts.

[Waterboy Iggy]

Re: hoover optima oph714d

Thanks for your help, in particular kwatt 🙂
In the end I ordered a new pressure switch (£10 – thanks for pointing out how to find it K!!), fitted it today but no cigar – first time unlucky and got e03 error again…
I’m of 2 minds – try the heater, or admit that I am in fact NOT a washing machine repair man deep at heart, and call someone in?… hmmmm…

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