Hotpoint 95360 damage from overloaded wash

[electrofix]

not a good idea to put 2 seals on as they can settle and start leaking after a while

Dave

[inisfad]

OK, thanks. In investigating this further, it appears that the seals that I ordered are for the end of the host that attaches to my plumbing under the sink. The seal for the portion of the hose that actually screws on to the water valve of the machine itself has a larger ‘circumference’ for the inside diameter. Fortunately, the new hoses that I bought have a spare attached, so I can use that, as that’s where the hose is leaking. You can see the difference of what I mean here:
https://imgur.com/a/rLeAjzm
Sorry to be a PIA, but is this seal called something different, and/or do you have a source for these??

[electrofix]

the washer you have is the only one available

those washers will fit all standard fill hoses and the washers are the same both ends

like
https://shop.ukwhitegoods.co.uk/fwh18-1-5m-hot-fill-inlet-hose

Dave

[inisfad]

Here take a look at this. Do not be misled by the ridges or smoothness of the washers (the smooth washer does have the ridges on the other side. Take a look at the inside hole. The hose connection on the top photo goes to the plumbing connection to the house. The hose connection on the bottom photo goes to the washing machine. The washers have a different size interior hole, and the white plastic piece that they go up against are different as well. ????
https://imgur.com/a/rLeAjzm

[inisfad]

Here, I think this is the washer for the washing machine side: https://www.screwfix.ie/p/arctic-products-washing-machine-hose-washers-3-4-5-pack/6039j

[electrofix]

inisfad wrote:Here, I think this is the washer for the washing machine side: https://www.screwfix.ie/p/arctic-products-washing-machine-hose-washers-3-4-5-pack/6039j

possibly

most hoses we use now have same washer both ends

Dave

[iadom]

electrofix wrote:

possibly

most hoses we use now have same washer both ends

Dave

And have had for at least the last 30 years. Possibly non standard taps?

[inisfad]

I’m giving up. It’s certainly not from lack of effort……
The day after the new suspension rod was put in (although I have since seen that the rubber block for the top of the suspension rod was put in crossways rather than lengthways by the guy who helped with it. However, I don’t think this is causing an issue…???)
So, the day after, I was happy:
https://youtu.be/4bWoXE0IjEc
And then today:
https://youtube.com/shorts/xk3FvbnI4p0
I don’t know what’s wrong anymore. I think it’s time to give up……:(

[inisfad]

Anyone have any idea as to what is going on with my machine? Does the second video look like another suspension rod problem? I had been thinking about the hot fill Ebac machine, to replace the Hotpoint. I find it ridiculous that I am compelled to heat the water from my hot press, whenever I do a wash. In searching through the internet, there are loads of hits regarding ‘the cheapest time to do your wash’, with respect to using electricity to heat the water. Anyway, it turns out that the Ebac is not really an ‘economy wash’…for example, if your hot water is at 40C and you do a 30C wash, the machine will just add cold water to the wash to get the temp to 30C. If you are doing a 30C wash and your water is at 25C, it will use the heating element.
Because of this, I have decided (OMG) not to give up on my Hotpoint. I’d like to know what you think about the above video. The wash in question was a half load wash, with the tub filled up about 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} (sweatshirt, 2 pairs of trousers, pajamas, some socks and underthings). Is it possible that perhaps this should not have been a half load? The machine worked GREAT in the first video…..so maybe the second is something like an unbalanced load or something like that???

[iadom]

There is a little more out of balance in the second video but nothing excessive. Virtually impossible to tell exactly where the ‘slapping’ noise is coming from tbh. Could be a cracked chassis, a foreign body inside the drum, heating element loose, concrete weights loose etc.:(

[inisfad]

OK. Thanks for looking at the videos. I did notice that the cabinet was not shaking nearly as much in the second ‘repaired’ video, as it had before the suspension rod was put on, but glad that this is not considered excessive. I’ve checked the chassis, and at least visually, it looks fine. I’ve also checked the weights, at least the one on the top, and it is secure. The drum does look rather ‘off balance’ as the spin slows down, and it’s a bit more than it was directly after the new suspension rod was put in. I don’t recall anything holding the heating element in place….it just slid into the channel below the tub and sits there. Is there supposed to be something that holds it tightly?? I also noticed, with the new drum pulley, that it is (very) slightly ‘warped where the belt is, where it goes in about 1/8 inch or so, at a particular point in the revolution. This was a replacement, as one of the arms on the original had a hairline crack in it.

Anyway, as long as I know that what is happening is not something to be alarmed about…..

[inisfad]

Hmmm…In looking through my service manual, I see that there’s a ‘heater support bracket’ under the tub. When I’ve taken the heater out, it has just slid out, and I’ve slided it back in, but never attached it to any bracket. Hopefully that’s the banging…..???

[iadom]

The heater bracket is a very shiny thin metal plate on the very far end of the heating element. If that is missing then the heater can catch on the inner drum leading to heater failure. Not a good thing to have the element hitting the drum.:(

[inisfad]

I should really be taking photos of everything as I take the machine apart. I don’t recall much about the heater element other than that it was two rods that connected and just slid under the machine. Does the bracket connect to anything, or just works as a wedge in the cavity where the heater element sits?? I’m a bit ‘tuckered out’ taking the machine apart so often, but will put this on my to do list. Is the issue that the drum will be damaged, or just the heating element?

[inisfad]

I don’t think there’s a problem with the heater element, as it’s attached to the front drum plate, so I don’t think I could have screwed this up. But I’ve noticed this. The top of the new suspension rod has the square rubber gasket (similar to what was originally on the bottom). The guy that screwed the suspension rod in for me put that top square gasket in sideways.
This photo shows where the suspension rod is attached, and you’ll notice that it should be going from ‘front to back’ alongside the tub:
https://imgur.com/a/O7u3Gvl
But when I look down in the machine with the top off,so I can see the metal plate….it’s going sideways (so it’ sticking out toward the washer cabinet/side panel). Is this something that needs to be corrected? Could this be the problem?

[Author]

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