Hotpoint Aqualtis no water!

Home Forums Public Support Forums Help And Support Washing Machine Help Forum Hotpoint Aqualtis no water!

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #75684
    Markss
    Participant

    I have a Hotpoint Aqualtis AQ113F 497E just over a year old. this morning started to flash up the f-05 fault. quick google and i found the solution emptied the machine and cleaned out the filter drain tha had a colour cacher stuck in it. this cleared the fault code but now the washer wont fill with water, it spins slowly but no water. i have tried the pressure switch and hose there seems to be no blockages.. any ideas?

    thanks

    #395831
    iadom
    Moderator

    Re: Hotpoint Aqualtis no water!

    What do you mean by ‘tried the pressure switch’ ? Blowing up the pipe of this type of pressure switch is not advisable. When your cleared the blockage did you tilt the machine right back?


    Sent from my iPad using Tapatalk HD

    #395832
    madangler1
    Participant

    Re: Hotpoint Aqualtis no water!

    Turn the machine off at the wall for at least 5 minutes, in the meantime make sure you have connected everything back up fine and check the pressure switch connector , put in about 2 litres of water in the drum, turn it back on and start a fast wash. It may take a few minutes to settle and pump out and refill with water.

    This should reset the switch. As yours is a new model (12months old) it automatically resets the pressure switch level at the start of every wash.

    On the early versions with a linear pressure switch you can get problems when its been tilted back to far but tbh Iv never had a problem it always resets fine, these early ones don’t automatically reset at the start of every wash.

    #395833
    Markss
    Participant

    Re: Hotpoint Aqualtis no water!

    hi, i read online that you can reset the pressure switch by blowing down the pipe? i didnt blow too hard as straight away i could tell it wasnt blocked..hope ive not caused more damage? i didnt tilt it back far at all just slightly to get a container under the filter at the bottom.

    i will try the water in the drum and see how that goes.thanks for your help so far guys.

    #395834
    Markss
    Participant

    Re: Hotpoint Aqualtis no water!

    just tipped the 2L of water in. the pump is now churning water rather than humming but still no other water entering the drum?

    #395835
    madangler1
    Participant

    Re: Hotpoint Aqualtis no water!

    If its churning and not pumping away then you still have a blockage in the pump or drain hose or sump.

    You need you check the sump first, then the pump again and the both ends of the drain hose

    #395836
    Markss
    Participant

    Re: Hotpoint Aqualtis no water!

    the part i checked was the cap down the bottom in front of the impeller cleared out the blockage there nd checked there was nothing else. should i take the pump out? iv’e had all the pipe and u-bend off under the sink to make sure there was no blockages where the drain from the washer conected also. i did notice earlier after the door lock got stuck on that water was coming out from below the door and it now seems to be letting air in? also the lock keeps sticking on and i have to maualy open the door.

    #395837
    electrofix
    Moderator

    Re: Hotpoint Aqualtis no water!

    as the hose comes out of the drum there is a large plastic ball (called an ecoball) . if there is another colour catcher trapped it will be there.

    take hose off between pump and drum and check for blockages

    Dave

    #395838
    iadom
    Moderator

    Re: Hotpoint Aqualtis no water!

    As an extra bit of advice don’t use colour catchers, as engineers we love them, a constant earning stream. 😉

    #395839
    Markss
    Participant

    Re: Hotpoint Aqualtis no water!

    tried it again this morning and sill nothing. i’ve put the drain pipe into a bucket and added more water to the drum when the cycle starts its pumping water out so im guessing no blockages? its just not feeding the cold water in there is no water going throught the softner draw at all its bone dry. the machine seems a git to work on you can only take the top off and a port hole at the back everything is under the drum but don’t want to tilt the machine to go underneathe it and damage it more.

    any ideas?

    #395840
    Markss
    Participant

    Re: Hotpoint Aqualtis no water!

    could it be anything to do with the connection where the cold water feed connects? i have had it off and there seems to be two electronic switches on it?

    #395841
    Markss
    Participant

    Re: Hotpoint Aqualtis no water!

    any ideas?

    #395842
    Muv
    Participant

    Re: Hotpoint Aqualtis no water!

    You have remebered to put the water tap on i hope?

    Martin

    #395843
    Markss
    Participant

    Re: Hotpoint Aqualtis no water!

    Yes Martin checked a few times just to make sure.and the flows good.

    It’s still under the 5 year parts guarantee would hotpoint just post me part or will I have to pay tgeb ridiculous call out fee for an engineer?

    #395844
    Markss
    Participant

    Re: Hotpoint Aqualtis no water!

    i had an engineer out tuesday.. he said its either the pressure switch or main board. i’ve tried a new pressure switch today and still the same so guess i just have to hand my money over to Hotpoint and let them fix it..thanks for the help.

Viewing 15 posts - 1 through 15 (of 18 total)
  • You must be logged in to reply to this topic.