Hotpoint DWF30 No heat

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  • #58991
    mcdrewblue
    Participant

    Hello those that know 🙂

    So, I won’t bore you…..

    No heat to water on any cycle. Yes it would be easy to say the heating element has gone, although after reading related posts it sounds like I have my work cut out getting to the element to test it (right side cover?), also is this just a simple continuity test? Open Circuit or Closed Circuit result?

    The machine did make some funny noises and never really (I get bored after 2hrs) finishes a cycle (I guess because the temp hasn’ been reached right?).

    Then add to the problem…the replacment heater is £120!!!

    Buy a new unit or replace? if heater is at fault.

    Any advise opinions greatly recieved 🙂

    All the best guys.

    #336396
    iadom
    Moderator

    Re: Hotpoint DWF30 No heat

    Heater should be tested for continuity and resistance. Fault can also be low water pressure within the machine due to failing cicrculation pump or burnt contacts on the control PCB.

    List price of genuine heater box is £85.10 ex vat . 😉

    Changing the heater box is most definitely not a simple DIY job, a major strip down is involved.

    #336397
    mcdrewblue
    Participant

    Re: Hotpoint DWF30 No heat

    iadom wrote:Heater should be tested for continuity and resistance. Fault can also be low water pressure within the machine due to failing cicrculation pump or burnt contacts on the control PCB.

    List price of genuine heater box is £85.10 ex vat . 😉

    Changing the heater box is most definitely not a simple DIY job, a major strip down is involved.

    Thanks for the reply 😀

    So Continuity is easy, do you know the ohm rating for this element?
    Low pressure isn’t the fault I don’t think – I had the door open during a run (tricked the catch) and the water was ‘jetting’ out of the pump hitting the roof inside. I’ll check the contacts on the PCB tonight.

    so £100 for a new heater, ok then that might be ok if this is the problem.

    My middle name is major strip down 😀 LOL!!!
    I had the door off and kick plate last night in 10 mins so I should be ok (hopefully) So anything else I should know?

    I really do appreciate all help and advice!!! Thanks!!!

    #336398
    iadom
    Moderator

    Re: Hotpoint DWF30 No heat

    Heater resistance is 22Ω

    I admire your confidence in your abilities. 🙂

    We cannot go into ‘blow by blow’ details, lets just say that the whole of the inner tub has to be removed. 😉

    #336399
    mcdrewblue
    Participant

    Re: Hotpoint DWF30 No heat

    Thanks again and i’ll be ok 🙂

    Spark for 10yrs in a previous life to hey…it’s only water right?? LOL!!

    I did think that the construction looked a little compact and all from underneath. I was looking at a picture of the replacement elelment…it ooks a beast!!!

    So i’ll keep you posted, and I knwo we can’t go into every step…but is there any ‘watch outs’ in getting to the element?? Just want to check that resistance value (thx for the 22ohms) and continuity at this stage 🙂

    MASSIVE thanks bud!

    #336400
    iadom
    Moderator

    Re: Hotpoint DWF30 No heat

    Once you take off the right hand side panel you will be able to see the ends of the heater terminals.

    #336401
    mcdrewblue
    Participant

    Re: Hotpoint DWF30 No heat

    iadom wrote:Once you take off the right hand side panel you will be able to see the ends of the heater terminals.

    OK, so…..thanks for the advice iadom (as always) 😀
    Wiped the side off just now, and yes perfect access to the heater terminals.
    Across the two main terminals I get Open Circuit!
    No continuity, and no resitance reading.
    So gotta be the heater right? 🙂

    To confirm (even though it’s obvious) there are 3 wire going to the heater the left terminal a middle block (not sure what that’s for, over heat switch?) and the right terminal. Between main left and righ I get no reading.

    It looks as though the element comes out once you release two clips, this is impossible in situ right? So the entire sump has to come out?
    Also, can I get just the element or does ut have to be the housing etc??

    Any advice before I go and order the wrong bit would be great.

    Thanks again 🙂

    #336402
    iadom
    Moderator

    Re: Hotpoint DWF30 No heat

    The element is not a replaceable part.

    You need the complete heater box assembly. Part number 1801730 or C00211161 in Indesit numbering.

    That is why it is a complete strip down including removal of the inner stainless steel tub.

    #336403
    mcdrewblue
    Participant

    Re: Hotpoint DWF30 No heat

    iadom wrote:Once you take off the right hand side panel you will be able to see the ends of the heater terminals.

    OK, so…..thanks for the advice iadom (as always) 😀
    Wiped the side off just now, and yes perfect access to the heater terminals.
    Across the two main terminals I get Open Circuit!
    No continuity, and no resitance reading.
    So gotta be the heater right? 🙂

    To confirm (even though it’s obvious) there are 3 wire going to the heater the left terminal a middle block (not sure what that’s for, over heat switch?) and the right terminal. Between main left and righ I get no reading.

    It looks as though the element comes out once you release two clips, this is impossible in situ right? So the entire sump has to come out?
    Also, can I get just the element or does ut have to be the housing etc??

    Any advice before I go and order the wrong bit would be great.

    Thanks again 🙂

    #336404
    mcdrewblue
    Participant

    Re: Hotpoint DWF30 No heat

    iadom wrote:Heater should be tested for continuity and resistance. Fault can also be low water pressure within the machine due to failing cicrculation pump or burnt contacts on the control PCB.

    List price of genuine heater box is £85.10 ex vat . 😉

    Changing the heater box is most definitely not a simple DIY job, a major strip down is involved.

    Hi again iadom. the price you mentioned above, is that straight from Hotpoint or one of these online site? I had a hunt around and found them from £88 ex vat up to £130!!! Any prefference for supplier? Also my model is dwf30 although they list a N /P/ & S after, is there a diference or will any of them work?

    Thanks again 😀

    #336405
    iadom
    Moderator

    Re: Hotpoint DWF30 No heat

    The price I quoted is Hotpoint’s list price, £88 is not a bad price.

    N/P/S are colour varients. 😉

    #336406
    mcdrewblue
    Participant

    Re: Hotpoint DWF30 No heat

    iadom wrote:The price I quoted is Hotpoint’s list price, £88 is not a bad price.

    N/P/S are colour varients. 😉

    Nice one iadom (as always 🙂 I think this Forum is a really sucessful and helpfull place thanks to people like you!).

    So just to weigh this all up, it’s £88 ex vat (btw Hotpoint wouldn’t entertain some kind of parts warranty with this would they??) so £100 for the part delivered. A new machine of this spec would be around the £280 mark? So I understand that this is agood machine, but in you opinion is it definatly worth fixing or should I just buy new? (I have had this unit for about 6yrs)

    Many thanks as always.

    #336407
    iadom
    Moderator

    Re: Hotpoint DWF30 No heat

    This is a totally Bosch based machine, a new one of this quality as opposed to spec would be around the £400 mark.

    If the rest of it looks clean underneath and you feel confident of completing the repair yourself then I would give it a go.

    If Hotpoint or to be more precise the Indesit Company fit any part they now guarantee it for just 90 days. 😥

    #336408
    mcdrewblue
    Participant

    Re: Hotpoint DWF30 No heat

    iadom wrote:This is a totally Bosch based machine, a new one of this quality as opposed to spec would be around the £400 mark.

    If the rest of it looks clean underneath and you feel confident of completing the repair yourself then I would give it a go.

    If Hotpoint or to be more precise the Indesit Company fit any part they now guarantee it for just 90 days. 😥

    OK!! SO…the part has been ordered 🙂
    £115!!! So fingers crossed 🙂

    It did cause some major updet because the part number didn’t match thier systems!!! LOL My model number is DWF30S/29 it was the 29 bit that upset them 🙂 apparently I was telling fibs and it couldn’t have a 29 it MUST be EITHER a 1 or 2 LOL!!!! So I said lets go fo the 2 and hope for the best.

    It is here for Friday so guess what i’ll be doing in the garage all weekend!!!

    Can I ask one more favour….is there ANYTHING hints tips that you think I could use to make this as painless as possible?? I know it’s alot to ask but as this is forum based I guess others can benifit from a verbal walk through of what I need to do to change this heater unit 🙂

    Massive thanks in advance 🙂

    #336409
    iadom
    Moderator

    Re: Hotpoint DWF30 No heat

    We cannot really go into a blow by blow account, however ‘SEARCH’ is a useful tool.
    Entering ‘Bosch AND heater’ brought up THIS 😉

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