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We have an 18 month old Hotpoint WD420 Washer/Dryer that has developed some faults recently:
There is a funny smell coming from the machine no matter what it is doing at the time – it’s hard to describe but it’s like an earthy-rubbery smell – very potent indeed.
Soap powder/fabric softener is not being taken from the drawer every time.
Tonight, the machine aborted mid-cycle (on a quick wash – programme E) with a drum half full of water. The lights were flashing erratically (which I now know are error codes – thanks to this forum). I managed to get the machine to pump out and then spun out the load.
Can anybody suggest what the problem might be (apart from it being a Hotpoint).
Tonight I also noticed that despite me installing this machine with the enclosed “Y” connector to the cold feed only, the previous engineer connected one feed to the hot water and one to the cold – would this have any impact at all.
Finally, could somebody tell me where to access the filter for this machine. We have dogs and I can only imagine the filter is in dire need of cleaning. I have removed the “kick plate” and there is a red plastic blanking plate on the right hand side with an icon suggesting to keep your hands out – is it behind there (and if so how do you remove it) – if not, where exactly is the filter access located?
Re: Hotpoint WD420 : Burning Smells and Other Problems
Filter is contained in the sump hose from the drum to the pump. Remove the lower rear cover panel for access – power off first.
I suspect from your other comments that your are informed as to the limitations of the machine. Were Hotpoint still a UK company, we could nominate them for membership of the “Not Very Good Club of Great Britain”. Bear in mind that the machine has a 5 year parts warranty – if something is actually breaking down electrically (PCB or motor is a good expensive bet), you should accept that paying the call-out charge from Indesit is your cheapest option – assuming that you want to keep the machine.
As far as I can deduce this one was actually hot and cold fill, so just ensure that they are connected the right way round.
Penguin45.
Re: Hotpoint WD420 : Burning Smells and Other Problems
Penguin45 wrote:Filter is contained in the sump hose from the drum to the pump. Remove the lower rear cover panel for access – power off first.
I suspect from your other comments that your are informed as to the limitations of the machine. Were Hotpoint still a UK company, we could nominate them for membership of the “Not Very Good Club of Great Britain”. Bear in mind that the machine has a 5 year parts warranty – if something is actually breaking down electrically (PCB or motor is a good expensive bet), you should accept that paying the call-out charge from Indesit is your cheapest option – assuming that you want to keep the machine.
As far as I can deduce this one was actually hot and cold fill, so just ensure that they are connected the right way round.
Penguin45.
Thanks for the reply. This one is deffo cold fill only – as indicated in the manual (it stresses several times that this machine should not be connected to the hot feed).
Re: Hotpoint WD420 : Burning Smells and Other Problems
A “Y” connector will convert it to cold fill at your leisure, if you are certain that is what is required. I have told you how to access the filter trap. I suspect that you have bigger problems……
Penguin45.
Right, I have managed to get the error code off the machine:
On/Off and Wash light up intermitently (together)
and the horizontal lights flash in a flow from top to bottom.A friend who is an electrician has had the lid off and the wires on the left hand side (looking at the machine from the front) are scorched. They appear to be going into something to do with the dryer – but the thing dies whilst on wash not dry.
DJBenson wrote:
On/Off and Wash light up intermitently (together)
and the horizontal lights flash in a flow from top to bottom.Err, how can a row of horizontal lights flash from top to bottom. 😕
The error codes a shown by the On/Off light flashing rapidly and a combination of the left hand ‘vertical’ lights pulsing slowly.
You need to give us the left hand lights by number from top down.
Jim.
iadom wrote:
DJBenson wrote:
On/Off and Wash light up intermitently (together)
and the horizontal lights flash in a flow from top to bottom.Err, how can a row of horizontal lights flash from top to bottom. 😕
The error codes a shown by the On/Off light flashing rapidly and a combination of the left hand ‘vertical’ lights pulsing slowly.
You need to give us the left hand lights by number from top down.
Jim.
Sorry about that – it is of course the vertical lights. There didn’t appear to be a sequence – they just flashed from top to bottom in very quick succession.
What you describe above simply wasn’t happening on this machine – the On/Off light and the Wash light blinked once with each other, then a top to bottom sequence of the vertical lights then nothing – about 10 seconds delay then a repeat of the above.
The machine failed to come out of this sequence until I gave it a thump on the side next to the on/off button then it briefly resumed to allow me to pump it out.
Re: Hotpoint WD420 : Burning Smells and Other Problems
It sounds as though you may be better of taking advantage of your five year parts warranty if it is under five years old. The Indesit electronics used in these machines are very flaky to say the least. 😥
Jim.
To be honest, I have no confidence in the machine any more – it is 18 months old and has had two engineer visits in the first 6 months – the burning smell is very worrying to my other half (who worries about everything) so I am currently looking for separate washer and dryer machines to replace this fire-hazard in the making.
It’s a sad day when an appliance less than 2 years old is not worth the space it is taking up – I’m sure I could argue the toss using the sale of goods act or something but it just isn’t worth it – I’d rather have it out of the house.
If there’s any engineers in the Burnley area that would want this for spares – let me know.
Re: Hotpoint WD420 : Burning Smells and Other Problems
A tenner……
Assuming that DJB bought it for the last retail price which I could find (£370), it has devalued by approx £20 per month, representing a first year loss of 66{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} in value. Even the likes of Fiat and Kia cars don’t depreciate that fast! The appliance is nowhere near justifying its carbon footprint. Quite why our caring, green-agenda government actually allows this kind of tat to be sold in the first place is quite beyond me.
Then, we could get onto the real budget stuff…. I won’t, we don’t want to frighten people too much.
Penguin45.
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