Important Changes To Engineer Search

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Viewing 15 posts - 91 through 105 (of 114 total)
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  • #358918
    peterjay
    Participant

    Re: Important Changes To Engineer Search

    hi ken can you tie me in as i need to change some of my details

    #358919
    kwatt
    Keymaster

    Re: Important Changes To Engineer Search

    Brands added today…

    Tesco
    Swan
    ProAction
    Montpellier
    Bompani

    If you want to accept repairs to these brands you will need to go in and add them to your profile.

    K.

    #358920
    kwatt
    Keymaster

    Re: Important Changes To Engineer Search

    Brands added…

      Simfer
      TecnoWind
      Samsha
      Siltal
      Meireles
      Air Uno
      Cata
      Foster Spa
      Fridgemaster
      Hafele
      Labcold

    K.

    #358921
    blackandwhites
    Participant

    Re: Important Changes To Engineer Search

    Does anybody actually get any work from the engineer search page?

    In over a year I have never had one single job.

    I have also sent all my details off when there has been “Manufacturer requires agents” topics,but again I have never received a single job.

    #358922
    kwatt
    Keymaster

    Re: Important Changes To Engineer Search

    Got one just the other day.

    TBH it depends what you do, where you are and so on with the guys in London definitely seeing more than most. But most have had something from it at one stage or another.

    Manufacturer agent one, depends who it was for, volumes and so on as well.

    K.

    #358923
    kwatt
    Keymaster

    Re: Important Changes To Engineer Search

    New brands added…

    Celsius
    Prima
    Sigma
    Alpes Inox
    Arda
    Appliance 365
    Aspes
    Bertazzoni
    Best
    E Caumartin
    Franke
    Hisense
    Isis
    Lacanche
    Midea
    Norcool
    Rangecookers
    Sandstrom
    Steel Cuisine
    Sub Zero
    Turboair
    Univa
    Verona
    Vestel
    Westahl
    Wolf
    Wrighton

    No idea how popular that they are or not as most are fringe brands or specialist stuff but could be of use to many.

    You will need to login and add any you want to do.

    K.

    #358924
    kwatt
    Keymaster

    Re: Important Changes To Engineer Search

    Another couple of brands added,

    Amana
    Admiral

    I have no clue how I missed those!

    K.

    #358925
    sudeep
    Keymaster

    Re: Important Changes To Engineer Search

    Hi Guys

    I am doing my PhD with University of the West of Scotland. I need your help for this. Kindly fill the following Questionnaire

    http://www.rapportsoftware.co.uk/index.php/survey?source=forums

    Please do not ignore as it is really important for my PhD

    Thanks in advance
    Sudeep

    #358926
    sudeep
    Keymaster

    Re: Important Changes To Engineer Search

    Hello,

    I would like to thank all who participated in the Rapport Call Handling Survey.

    Survey URL:
    http://www.rapportsoftware.co.uk/index.php/survey?source=forums

    This is Sudeep Talati, (Software Developer of Rapport Software and PhD student).

    I am urgently seeking your help to evaluate my Rapport Call Handling software and your feedback is essential for me to complete my PhD.

    Please complete the online survey on my software – Only 10 questions, taking 2 minutes of your time. I promise.

    Please be reassured that your feedback is anonymous and so you can be as honest as you wish to be.

    Even negative feedback is useful to me as it will help me analyse the software more closely and will be used as guide for improvement in later releases.

    I have already 30 responses but unfortunately I need at least 60 as this feedback is not sufficient for my PhD.

    Thank you for your time. It is very much appreciated.

    Survey URL:
    http://www.rapportsoftware.co.uk/index.php/survey?source=forums


    Sudeep

    #358927
    kwatt
    Keymaster

    Re: Important Changes To Engineer Search

    Been a while…

    Over the weekend we will be making a few little changes.

    Okay, I lied. It’s a heap of changes to the engineer search. It will be, probably, the largest alteration we’ve made since it moved from the old phpNuke version circa 2010 to the current one.

    And, it’s way cool if you ask me but there again, I am somewhat biased.

    This is just a heads up on it and a bit of a prelude for WTA members as there’s a staged rollout on the more advanced stuff you’ll be able to do with it.

    First off the mods, if they want, can get access to this first. Sorry but, that’s only fair and proper as the mods are hugely respected and all that.

    Next and almost immediately after that it’ll get opened up to WTA members and, with good reason that will become apparent in time.

    After we’ve worked through that then it’ll get opened up to everyone else.

    The reason we need to do it that way is because we need to create a few things, logins etc, for each account so, we don’t want deluged and you lot moaning at us over it. Plus, it’s fair to do it that way.

    I guess you’re probably wondering why you should even care.

    Okay so the new system will allow you to login to a portal in much the same way as any you’re familiar with and to adjust, tinker and tweak stuff for yourself. We did try that before but, it was a bit clunky I’ll admit, functional sure but, not the greatest. This is a lot better!

    It will allow you to see what enquiries you’ve had through the system, with historical data.

    It will allow you to see missed calls in your region and, from the info you can see why that is.

    If you use Rapport, any enquiries can be logged right onto your dashboard, click it, book it, done.

    Soon enough you’ll have access to a bit of code you can drop into your website that allows customers visiting your own website to essentially use that same process and system to log a call straight to you right off your website, no programming needed at all.

    And, again if you’re using Rapport, those enquiries will be logged straight onto your system.

    I need to rewrite an awful lot about this over the coming days/weeks so bear with us please as we get to grips with it all as it’s a huge change from an IT point of view and, that’s in large part the reason for the staged rollout.

    Should be fun though and you’ll see why it’s limited to WTA for a while soon enough. Once you see what we’re up to it’ll all make complete sense.

    It’ll make even more sense once we have the mobile side of things a bit more sorted. 😉

    Stay tuned…

    K.

    #358928
    kwatt
    Keymaster

    Re: Important Changes To Engineer Search

    And, it lives…

    http://www.ukwhitegoods.co.uk/search/fi … e-engineer

    A few last minute changes were needed as is usual with new software stuff and there’s probably some bits and bobs that will need fixed on the fly but it’s all up and running now.

    K.

    #358929
    iadom
    Moderator

    Re: Important Changes To Engineer Search

    Very smooth and easy to use interface. :tup:

    #358930
    don
    Moderator

    Re: Important Changes To Engineer Search

    Very nice . 🙂

    Don

    #358931
    kwatt
    Keymaster

    Re: Important Changes To Engineer Search

    Thank you, we are trying to make it as easy as possible for all to use.

    K.

    #358932
    Martin
    Participant

    Re: Important Changes To Engineer Search

    It is very nice I must say, works well. One problem I did notice when surfing the listings, many are very out-dated. As an example all those companies listed in the Reading area either no longer exist or (in the case of one company) continue to trade but in another name and phone number. 😕

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