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The dishwasher has been installed about 10 months without issue except, when setting the program to start, I press the power button, then press whichever program setting, then press the start button and close the door (within 4 secs). The machine makes a short beep noise but doesn’t start the machine. After a few seconds the alarm sounds. I have to then re-open the door press the start button again and close the door. The machine then makes a longer beep noise and starts the cycle. This has been the only way to start the machine from the first installation. This may or may not be related to current problem which happened last night.
The machine started leaking from the bottom front of the door after a few minutes of starting the program. The dishwasher was stopped once the leaking was noticed. Nothing appeared obvious as to the leak so, I started the program again. There was no leak this time and the dishwasher completed the cycle completely.
Now concerned that this will happen again. Anyone any pointers what the problem may be?
Could be something as simple as a badly fitted door decor panel preventing the door from closing correctly. Does the door appear tight to open/close?
Thanks for replies.
The dishwasher was new, but the original purchaser changed their kitchen before it was fitted and if it is down to the installation somehow that isn’t the fault of the machine.
I think I will remove the door panel and run the machine without it at the moment. The dishwasher door doesn’t seem too hard to close and there is a definite click sound as the catch engages and nothing is fouling or rubbing. The door panel is only held on with four screws and it is solid wood so quite heavy, could this be an issue?
Stupid of me but I have tried to ask Indesit/Hotpoint the question. After hunting down an email address, I sent through the description of what has happened. They have responded only with a link to their live chat and telephone helpline as they do not accept questions via email. I’ve been on the live chat to be told they don’t give technical advice….so the helpline isn’t really a helpline then.
Worth trying without the décor panel on to eliminate that as the problem. The fact it has been like that since installation does point to that as a possible problem, a very heavy door can distort the thin metal door.
Update…..
The door panel has been removed and the dishwasher run a couple of times. The starting process still requires two presses of the program button (closing the door after first press) before the machine will start. It doesn’t matter which program is chosen either. There has been no leaking from the machine.
At least that has eliminated the door panel fitting and/or weight being anything to do with the problem. Would be grateful for any suggestions as to where to go from here. It is quite possible that the program buttons have absolutely nothing to do with the leak of course. It was just something that I thought may be connected, although it surely would have leaked before if the door seal was compromised in some way.
Difficult to know what else to suggest for the double start problem, not something I ever encountered if door fitting was correct. As far as the leak goes all you can really do is keep an eye on it. A one off over foaming incident is a possible cause. This can be due to the type of soiling on the dishes, egg whites for instance will generate quite a lather. A spillage of rinse aid is another possible cause or traces of washing up liquid from pre washed dishes.
Thanks for the reply. I have googled and searched for anything remotely similar on the double start problem but drawn a blank.
The leak started within the first few minutes of the program and I know the tablet isn’t released into the machine until later on, (can hear it drop) so definitely wasn’t that. Also no washing up liquid traces as plates are only swilled with plain water.
The thing is I wouldn’t have ever bothered about the double start issue without the leak happening. I like to follow the old adage of ‘if it ain’t broke don’t fix it’!
Hi there,
I am experiencing the EXACT same fault and have done since my dishwasher was installed, brand new, in March this year. At first I just assumed it was me that was doing something wrong but it’s actually starting to become quite annoying now, not to mention that the door catch/latch is obviously going to endure twice the wear and tear it would if the machine was working properly.
I have followed the instructions to a T: switch the machine on, select the programme with the P button, then press start and swiftly close the door within 4 seconds. Then it beeps once (a short beep) followed shortly afterwards with the 3 beeps signifying that there’s an error, so I then have to re-open the door and start the process again and it is only when repeating the process a second time does the long beep sound and the cycle starts.
I was going to contact Indesit but it seems they’re not much help from what you’ve said?? Would this be covered under the annual manufacturer’s warranty does anyone know?
Thank you
if the machine is not working properly and it cant be put down to user error and it is in the warranty period then yes I would say its their problem to sort it
Dave
Jennikins wrote:Hi there,
I am experiencing the EXACT same fault and have done since my dishwasher was installed, brand new, in March this year. At first I just assumed it was me that was doing something wrong but it’s actually starting to become quite annoying now, not to mention that the door catch/latch is obviously going to endure twice the wear and tear it would if the machine was working properly.
I have followed the instructions to a T: switch the machine on, select the programme with the P button, then press start and swiftly close the door within 4 seconds. Then it beeps once (a short beep) followed shortly afterwards with the 3 beeps signifying that there’s an error, so I then have to re-open the door and start the process again and it is only when repeating the process a second time does the long beep sound and the cycle starts.
I was going to contact Indesit but it seems they’re not much help from what you’ve said?? Would this be covered under the annual manufacturer’s warranty does anyone know?
Thank you
It is so good to know that I’m not alone! It surely rules out any installation fault as a cause. I only tried to get technical advice from Indesit hoping that it was something that could be re-set from this end because after all the dishwasher is working as such. As I was told there is no email facility for that, or online chat help only a facility to book an engineer.
Would be interested to hear the outcome if you get an Indesit engineer to come out to the machine.
A question for Jennikins if I may, is your machine slow to respond to the power on button? Mine seems to have a delay when you first press the machine on. A delay may not be an error, but it is just too long a delay, enough for you to think you haven’t pressed the button correctly and want to press it again if that makes sense. Turning the machine off is a quick response in contrast.
Dustyfruit wrote:A question for Jennikins if I may, is your machine slow to respond to the power on button? Mine seems to have a delay when you first press the machine on. A delay may not be an error, but it is just too long a delay, enough for you to think you haven’t pressed the button correctly and want to press it again if that makes sense. Turning the machine off is a quick response in contrast.
Myself, and a friend who had a machine installed at roughly the same time have been experiencing this same issue. Ditto with the slow response to powering the machine on. It’s crazy that this is the first result I’ve found online regarding this!
eggbol wrote:
Myself, and a friend who had a machine installed at roughly the same time have been experiencing this same issue. Ditto with the slow response to powering the machine on. It’s crazy that this is the first result I’ve found online regarding this!
I’m wondering if we should start a club! Have you had any contact with Indesit about the start fault? Have you had any leaking issues?
Just an update….. It might help someone else.
The machine started to leak every time it was on. It was pouring out just under the door. Repair engineer has been this morning. He diagnosed the machine as ‘overfilling’. Parts to be replaced are module, switch and turbine. Whatever they are. An engineer to return next week for parts to be fitted.
The engineer didn’t pay much attention to the ‘double start’ issue but he agreed to replace the necessary parts anyway.
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