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MANDELLS.
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March 30, 2005 at 6:03 pm #8763
MANDELLS
ParticipantMe again sorry, been out on a few of these machines now where no matter what you do, ie reset timer, unplug plug etc the timer just keeps on clicking around, i have managed to get around it in the past by changing the module but thats not telling me what the problem actually is.
Could it be this Eprom chip if so why are they going?
Found one common fault which might help some of you, that when the door locks and does nothing else no fill or drum action i found the brushes worn out!!MOAN TIME NOW!!!!
i dont know about you but I find it very hard to recomend a w/machine when someone comes in to my shop apart from miele (which i dont stock)
i can honestly say the only machine i can sell in my shop with a clear conscience is a creda wv220, only because its cheap fairly reliable and uses the same workings as a wma and i know that in months and maybe years to come at least i can go out with confidence and repair them. ive already had the scrap man pulling up with current range wff hotpoints,im sorry they are all crap, Indesit Servis Ariston Hoover Candy,all the makes the old dears come in and swear by. and be honest apart from the Miele build quality what else comes near? dont even mention Bosch im sorry it cant touch the Miele.But then again i did have a Miele in my shop for 3 months and nobody even opened the door,you try telling my customers you get what you pay for!!!!!WHILE IV’E STILLGOT THE HUMP
Now i am not stupid or nothing but i get all the engineers come into my shop to fix under warranty appliances and when i get talking to them i find that some of them kind of look down on you because you dont know everthing about there brand of appliance ie fault codes and comon faults that there told about in bulletins that the likes of me who goes out and has a go at anything and have to find your own way about.
It really p****s me of.
Sorry folks i had to get that of me chest to you lot,the wife dont understand.
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I dont claim to be an expert!!!!!!March 30, 2005 at 7:35 pm #130360recall
ParticipantRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
how do you think we feel…
we do nothing but that useless things and they still can scratch heads many times…. change module works for 5 months back again do the same and goes the same time… arrgghhhh… talk about regular customers 😕March 30, 2005 at 7:44 pm #130361kwatt
KeymasterRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
I know what you mean Mandells, I get asked by customers all the time what I’d recommend and other than a Meile, which I don’t repair, or an upscale Bosch/Neff/Siemens, which I also don’t repair, I struggle to recommend a machine that I’d have faith in and that I’d feel comfortable recommending to them. Frankly, I won’t lie and if they ask my opinion they get it.
You never know though, one day it may change.
As for the Indesits and whatnot of the world, I simply advise peopl eof what I think of them and often who really makes them. That’s often a bit of a wake up call for a customer as they have absolutely no idea what goes on.
K.
March 30, 2005 at 7:53 pm #130362Martin
ParticipantRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
MANDELLS wrote:the engineers come into my shop to fix under warranty appliances and when i get talking to them i find that some of them kind of look down on you because you dont know everthing about there brand of appliance ie fault codes and comon faults that there told about in bulletins that the likes of me who goes out and has a go at anything and have to find your own way about.
Thank you for posting your thoughts that are shared by so very many of us here in the trade. Believe me when I tell you, that UKW are trying so very hard on your behalf to correct this situation. UKW are commited to lobbying all within The Indesit Company who could so easily change this deplorable situation.
It is hoped by rational negotiation rather than aggressive alienation of Indesits current policies, we can instill some logical solution for us all to benefit.
Meanwhile, your input and experiences are looked upon with all due consideration and sympathy and it is hoped that sooner rather than later Indesit will see the light. Don’t hold your breath but instead help us to help Indesit see the wisdom of our logic.
Do please continue in telling us your experiences, that will ultimately ‘add fuel to the fire’ for our cause 😀
Martin
March 30, 2005 at 8:15 pm #130363MANDELLS
ParticipantRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
Thanks guys for the rapid response and listening to me moan, but does anybody on the forum know just what is the problem with these modules?
March 30, 2005 at 10:01 pm #130364Tony_EMW
ParticipantRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
Now Indesit own Hotpoint, they could bring back the brilliant Hotpoint 95 series (9520 etc) or at least put a new facia on it. Those 904/2199/04 timers and 904/2233/02 modules certainly outlasted anything produced today. It’s an unfortunate fact that water, steam & general dampness just don’t mix well with electronic boards – hence all the horrible problems with Indesit W103 etc. Matters are made worse when manufacturers design boards with 1mm keeping 240volts seperated – it’s only a matter of time before the tracks start to burn and blow the board. Modern boards as we all know have eproms (memory devices) fitted. If there is a mains surge, lightening or just an electrically noisy motor, these eproms and other chips on the board can get corrupted. Older machines have simpler modules which were far more resiliant to any kind of external influence. All the more reason when you engineers out there come across someone with one of those elederly Hotpoints or even Hoover Logics that you should convince the customer that it’s certainly well worth their while keeping it going ! (our timers are still £29.90 and mods £15 ! ) It’s worth remembering that Indesit / Ariston W103 variants MUST have a dry well ventilated kitchen. Keep them away from tumble dryers, cookers and outbuildings. Tony EMW Electronics
March 30, 2005 at 11:10 pm #130365Simon46
ParticipantRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
Yes repaired a lovely 9525 that i fitted bearings to 3 years ago. a set of motor brushes cured the no spin fault. Customer knows from her family/friendsthat their new machines are not lasting (one has had 6 callouts from new)and she will pay anything for repair on the 9525.
March 31, 2005 at 7:33 am #130366Phidom
ParticipantRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
I also get asked what machine to buy but I find it difficult to keep abreast of changes in the designs as I don’t do warranty work so the machines I see are mostly at least 3 years old. I have been suggesting Zanussi to people, based on my experience with Nexus etc. but perhaps the current ones are a totally different proposition? 😕
March 31, 2005 at 6:11 pm #130367iadom
ModeratorRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
Tony_EMW wrote:Now Indesit own Hotpoint, they could bring back the brilliant Hotpoint 95 series (9520 etc) or at least put a new facia on it.
95 series….. I still have many, many customers with 1800 series machines in perfect order. I have one customer nearby with an old purple door 1851 that I first went to when I still worked at Hotpoint more than 25 years ago. I had to change the motor under g/tee because the original was one of those awful square EMD motors. I still remind her of her scathing comments at the time as to what a load of rubbish the machine was. 😉 it still has the same motor I fitted all those years ago and has had 1 door seal, 1 pump and a couple of sets of brushes in all that time.
March 31, 2005 at 7:54 pm #130368Martin
ParticipantRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
You sentimental old codgers you :rotfl:
Now I’m an old git that has seen and repaired more washing machines than many of you today will ever see in your lifetime OR would ever want to 🙄
Lets just look back at the 95 series Hotpoint if you will….What a load of rubbish they were…come on be honest now. Admit you are looking purely at the many hundreds you have fixed (or at least I am) with great success knowing that 18 months down the line you will be back to fix another fault on that same machine, another nice little earner!!
They are horrible, noisy, inefficient bits of tin that fall apart at the least amount of abuse. Even a brand new one squeaks as it reverse tumbles, judders during the rinse cycles, spins with the outer cabinet shaking like a base drum. Just opening the door at the end of a wash cycle is a squeeze and a tug, like opening a can of Coke at best.
Leave off! The 95 series was our piggy bank, that’s all, nothing more. Who of any of us would dare to admit we owned and used one? and why? when we all have access to proper quality machines eh? (speaking as a hardened lifetime Bosch owner that saw the light 30 years ago on German engineering….muss ich mehr sagen? )
Just take a look at the latest model of Hotpoint for a moment :con: ….Now that is the product of an amalgamation of 2 lines of thought…One being from the experiences of 30 years of Hotpoint machine making coupled with the aggressive sales marketing of the Indesit company. The net result, surprisingly, is a very quiet, efficient, smooth running piece of kit that works extremely well under all working conditions to great effect.
The only problem is that because it is built on a budget that would make your eyes water and your bank manager slit his wrists at the costings. It is a product that doesn’t have anywhere near the longevity of the old 95 series. Indesit are not phased by this at all simply because todays marketing strategy dictates otherwise.
A new generation of production techniques has to be implimented and with it a new expression has come out of todays fiercely competitive whitegoods industry and is applied to the letter by all those manufacturers like Indesit that seek a certain niche’ in the marketplace….PROCURABLE EXPEDIENCY (look that up in your Funk & Wagnels if you must 🙄 )
Sadly it will only get worse for us that try to fix these things. If you stop for a moment and cock your hearing aid eastwards you will hear a lot of Chinese workers hammering away at the future that will affect us all in a very very short while. They can create the same stuff today at a fraction of what Indesit are building and Indesit are so very well aware the invasion is imminent.
What’s Chinese for “THOSE WERE THE DAYS” I wonder????????? :rotfl:
Martin
March 31, 2005 at 8:09 pm #130369kwatt
KeymasterRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
At last! Someone with the same view of Hotpoint machines (until Merloni bought them) as I do.
They were a total cash cow and we all know it, They looked as if they were designed by Fisher Price internally, not very quiet, not very efficient and they broke… a lot! Hotpoint was trading on the reputation it had with older customers since the dawn of time, obviously Martin remembers that fondly! :rotfl:
However they had some great points as well…
They were so simple to fix it was unreal, parts were as cheap as chips, pattern spares were freely available for bucket loads of bits, recon motors and timers were freely available and cheap, many parts fitted the entire range so you got a great first fix rate and even bearing were a doddle. I actually reckon that the Hotpoint/GEC motor and carbons have paid many a mortgage off in this industry.
But seriously, Martin is right, the Chinese manufacturing invasion looks to be unstopable and everyone is quaking in their boots about it. But then so was everyone in the seventies about the Japanese invasion. 😉
K.
March 31, 2005 at 9:52 pm #130370iadom
ModeratorRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
Just to play devils advocate 😈
On the two most recent pages of this forum’s Washing Machine/Dryer thread, 14 posts relate to Hotpoint machines and eight to Bosch appliances, a ratio of just under 2 to 1. I have no idea of exact figures but would guess that over the past ten years Hotpoint machines have sold at a ratio of at least 5 to 1 against Bosch appliances. does this rough and ready survey indicate that Bosch machines are not as reliable as Hotpoint, or that they are not up to the standards they used to be. I read a good deal of the motoring press and quality and reliabilty of German cars, especially Mercedes comes in for a great deal of criticism these days.
I do not at the moment repair Bosch appliances but at the same time as the Hotpoint WMA bearing problem , I received countless calls from Bosch owners complaining of bearing failure. I accept that these may well have been the non german produced machines.BTW, My tongue is firmly in my cheek as I post this. 🙂
March 31, 2005 at 10:19 pm #130371kwatt
KeymasterRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
LOL, no fire in. Most of the posts here are taken in the way intended and it’s good to have a natter anyway. We’re all nice folks and we behave that way.
Yeah hotpoint have outsold Bosch by some considerable margin in the UK but that doesn’t negate the fact that I still regard them as Fisher Price. 😉
Just look at the shocking design cockups on the 95 series…
Warping front plate
Insiufficent cabinet rigidity
Insufficent cabinet strength at suspension mounts
Motors that eat carbons (although that’s great for us ;))
THAT pecker assy, semi pneumatic door lock (horrid bloody thing)
Door frame assemblies that disintegrate if you look at them wrongly
No filter
Noise
Need I go on?
But, it’s brilliant really. I mean they were so easy to work on, even the washer dryer, they almost fell apart for you. In fact when I went inot a HP call I’d take a small flat blade, a philips and a set of angled pliers, I reckon you could repair 70{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} with just those tools which for us was just brilliant.
The only problem was it led to a generation of cowboys that only did hotpoint and sometimes Hoover as well, remember them? 😆
But if you really want to reminisce about machines that were good, solid and reliable then look at the old Candy 800’s with the galvanised split tub, Zanussi Washcraft Series or the old Tricity/Philco’s, now they were good solid reliable machines that did the job well… for a long, long time. 😉
K.
March 31, 2005 at 10:36 pm #130372Penguin45
ParticipantRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
Until comparatively recently, I was just about the only Leeds independent doing Bosch/AEG/Bauknecht/Meile repairs. The reason? “They’re different” was the most commonly touted one I heard. Untrue. Parts are hard to get was another – untrue. Parts are expensive – some, yes, but so what? All my work’s chargeable 😀 .
You may be aware that we recon plenty of German machines for the student landlords and letting agencies. I turn a far higher margin on the German machines, as they are disposed of for the stupidest of reasons – brushes, blockages, doorlocks and the like. I can sell them at a higher price (being German) and do far less work than a comparable Hotpoint machines.
I conclude that there are large numbers of people across the country who simply cannot find independent repairers prepared to deal with German machines.
As for the Hotpoint “cash cow”, well that went out the window with the WMA series for sure. We don’t go near the things – after all, I’d have to guarantee it, and if I’m replacing broken junk with new junk, it’s still junk! No thank you.
And as for the Indesit/Ariston W/A series…….
Cheers,
Chris.March 31, 2005 at 11:17 pm #130373iadom
ModeratorRe: INDESIT WI RANGE, NON STOP TIMER CLICKING ROUND?+moan ti
If I was to pick out the one Hotpoint feature that stands head and shoulders above others, it is the above drum mounted motor, if they had used the FHP motor from day one, or sorted the GEC motor, or used the AC Delco motor from the 1600 series ( not an option with AC controls ) it would have made a huge difference to reliabilty. When did you last (ever) have a problem with water ingress on a Hotpoint 1850/9500/WM series appliance.
As a favour I did a door seal on a Bauknecht W/D a few months ago, I had great difficulty in obtaining the correct seal and fitting it was a terrible, messy job, almost as bad a Newpol W/D I did for a neighbour over 20 years ago.
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