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Re: ISDAL
If you think about it then it could make sense.
IIRC Julian is ex-Expert and may well be of a mind that having directly employed engineers would be the way to go.
As that worked so well last time eh? :rolls:
But with rumours about Dixons doing it, 0800 more or less doing it and RC “honing” their agents maybe it’s not so out there.
Thing is though, has ISDAL or Hi Group got the cash required to throw at it? All the evidence would suggest strongly that they don’t, whether they’d want to do that or not.
K.
Re: ISDAL
Talk about a bl00dy hornet’s nest!
Some of the stuff that’s going in ATM is unreal but that email from Julian this morning is a topper. Talking to employees like that is bad enough but talking to sub-contractors like that is liable to get you a sentence of a mere three words, two being “off” and “right”.
Asides which there’s stuff going on there as I have heard that 38 people were made redundant last week and the whole Hi Group is in the crapper.
K.
Re: ISDAL
I phoned Dave Heighton and asked WTF. Told me he has had a busy time so far on the phone!
He rabbited on about poor updating from repairers and poor performance.
Kettle/Pot etc. Considering they were slow in paying, and are no too bloody clever themselves.
Re: ISDAL
Dave H knows exactly how I feel ,and the email that Debbie is currently composing on the other side of the office will leave
Julian in no doubts as to how she feels 🙂
4 Gorenje Jobs over 60 days for parts ,he’s chosen the wrong contract to look at there .
1 Baumatic 77 days for a button on a microwave FFSRe: ISDAL
kwatt wrote:I suspect that if payments don’t appear on Friday they’ll have company.K.
I had my payments in my bank Yesterday Tues 6th.
It just might be that this guy is not serious, and may sleep on it, hence my reason for not naming him.
Somehow I suspect they may be leaning against an open door, can of worms and all that!
Re: ISDAL
Once again but with no surprise I am amazed at just how stupid these people are. They are in financial difficulties, and at this point need the support of their engineers, so what do they do they fire off a broadside which just p****es everyone off. The brass necked cheek to suggest that its all our fault is just beyond me. I’ve just checked our outstanding calls and like Lawrence all our calls are awaiting parts from them. Any moron must surely be able to work out that those that get paid on completion of jobs are not going to leave them lying around when they could be making you money. Just another example of someone with no experience of running an independent network trying to pass the buck at our cost. Having left a message on DH phone ‘those that live in glass houses shouldn’t throw stones’ I rest my case :cuss:
Re: ISDAL
Sent this to Dave Heighton earlier.
Dave,
You are right about that e-mail. Especially when you look at this, and I have invested time etc on some jobs that are now over 6 months old and I have not been able to invoice you for them. I think an apology is due perhaps!Point is, we get an e-mail suggesting perhaps we are crap, yet this job ALL the way through has had issues; and despite many e-mails and notices on this call that there remains a problem with the thermocouple, we get a file for the burner issue that was resolved last time.
We have had that one call going on for Months on a Simfer cooker where the burner we kept getting was wrong, and finally once they got that right, they have not been able to sort the thermocouple which also keeps arriving wrong.
Despite 8 e-mails for the T/Couple they keep trying to resolve the burner issue which was sorted months ago.
All their calls are stuck in their system thanks to delays their end.
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