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Fault F1.
All I can find is “overfilling; call service division”.What is liable to be amiss on a 3 week old machine? 😕
Steve.
No, door lock not overfilling.
Probably they’ve been slamming the door. :rolls:
You can reset it by pulling the emergency release cord usually and it’s then fine.
K.
Re: ISE 10 F1 fault.
Thanks, Ken. I’ve had that problem before…….:wink:
She is also saying that it is flashing random lights not shown in the book – don’t know if that’s the usual customer exaggeration or could that happen?
Also, where are the ISE 10 fault codes? Granted, I haven’t had time to look too hard but I couldn’t find them in the PDF manuals…….. 😕Steve.
Re: ISE 10 F1 fault.
OK…. had another ISE 10 today with an F1 fault. 🙁
The instruction book clearly states that an F1 is an overfill fault. I’ve looked at the PDF of the 1406 and the 1606 and both show the same.
The OP was relating to a “10” that was found to have a hair band in the pump. It would appear feasible that an overfill situation could be flagged up due to this. Today’s machine – no fault found (customer then told about possible F1 if the door is not shut correctly). She mentioned that she checked the book and it didn’t relate to the door. The F1 code in the book could be misleading for the end user. 😕
Fingers and everything else crossed. 😉Steve.
Re: ISE 10 F1 fault.
I don’t have access to either here easily Steve but, check the service guide and cross reference that with the handbook, the info in the service guide is much more comprehensive than the consumer advice in the user manual.
But, looking through quite literally hundreds of fault codes, you start to see patterns in them and most F1, E1 or whatever number one errors do often tend to be a door lock issue of some sort. This makes sense to me as, after you’ve energised the board the first thing that is logical to do is check the door is locked before you energise and check anything else if you see what I mean. Liken it to a TD or DW door switch, without that switch closed, nothing, nadda… just deadness.
Essentially, it’s the first thing you’d look for under normal circumstances. Power to start after the normal safeties are satisfied.
The second error, on laundry, is often No.2 fault, no water. It’s the next logical thing you need to get going… and so on.
The point is, there’s very often a good logical reason for the error codes being displayed in the way that they are.
I hope that makes sense.
K.
Re: ISE 10 F1 fault.
It would make sense Ken, except BOTH machines had water in them having started a program – so the door lock would have to have been satisfied as neither would have started at all.
The first one stopped full of water (to the top) and that showed an F1. (PDF service manual and customer handbook show F1 as an overfill situation – call the service centre.) That had a jammed pump; nowt to do with the door…..:? I’m happy with that result as the fault code represented the actual fault found.
The second one (today) had started a program and was about ten minutes in when it flashed up F1. The program knob and start stop leds were flashing randomly and the machine had stopped. She couldn’t select drain or anything else, so the customer had to switch it off and drain the machine down with the little emergency hose. When it was empty she rang me. I went to see the machine this afternoon. I checked the filter thinking I’d find a similar fault as before. The filter and pump were absolutely clear. So I reset it and started a new program with clothes in it. It completed a quick wash 40 degree cycle – all OK. 😕 That is the dilemma – have I sorted the problem, or merely reset it?
So if both machines were stuck full of water; the fault on both is F1 and all the paperwork including the service manual says overfill problem, yet it is supposed to be a door fault, then it does get a tad confusing.
I’m used to reading between the lines with the mainstream makes as little or no info is available and an educated guess is sometimes the order of the day. But as the service agent for ISE I went by the tech info I had been supplied and printed off and it is not correct.Steve.
Re: ISE 10 F1 fault.
F1 with just the first red segment around the start/door open switch indicates a door not closed problem.
F1 with all the segments light up means an overfill problem.dont forget to reset the program (holding start button down for 5 secs, switching off/unplugging will not re set it) before testing as it will still flag up the error code even if the fault has been repaired.
Re: ISE 10 F1 fault.
When we get an F1 Steve and we assume that it’s the door as we’ve never had an overfilling error.
Too much detergent, foam pushed up the pressure hose giving a false reading? We have had false F3 errors due to this as well and, that’s all it is, too much enthusiasm with the powder although Chris (IIRC) and I have seen where sheets “bellow” and cause overfoaming. 😉
Wiring to or the pressure switch itself is the only other thing I can think of but, faulty components tend to stay that way, faulty and repeat the failure.
HTH
K.
Re: ISE 10 F1 fault.
Had a call today with this fault code. happened over weekend with school clothes stuck in.
Again manual says overfilling call service dept?Machine was part through 40 colour cottons when it did this.
( as we know only half load now, so could be foam issue)I told her first to press door lock as normally water would drain down enough to operate door, but this did not work. Then I got her to reset and then pump, which it pumped out ok but pump did sound noisier than normal even over the telephone did not sound right.
So I thought possible pump issue with overfoaming the cause.
She did several fills and drains while i spoke over the phone which it seems to do it ok.
She checked filter after and nothing all clear?
I will get her to try a wash again before calling and have ordered a pump just in case?
Have we verified if it is overfilling or door lock for sure?
I suppose becuase it would not initially release door button it could be a sticky door lock.Coinsidence that the pump is noisy?
Steven
Just had an F1 and F3 fault
Found molding fault in sump hose – branch to pressure switch blocked off with rubber!
Problem removed (no comments please!)
The F3 Problem – pump impellor
Re: ISE 10 F1 fault.
Just had the same lady on again regarding an F1 fault.
We went to a few weeks ago with a noisy pump, all we could put it down to was a pump problem. 😕
Sump and hoses looked ok at time?So again she called yesterday saying she was washing a couple of jackets and the water was nearly at the top of the door. 😯
Flashing F1She has again since reset and going to run a test and let me know this morning.
She uses very little detergent as one of the kids has echma!!
So not overfoaming issue?I see from the above picture there are some moulding issues have we had many to report about to date?
Steven
Re: ISE 10 F1 fault.
Same problem here.
Just been out to this for F3 faults and one F1 fault.
Customer who is quite savvy is certain she is not over soaping and the amounts she showed me confirm that.
I set it to rinse, let it fill then switched to drain whilst holding the outlet pipe over a bowl.
The water was trickling out. Switched it on and off a couple of times and it pumped out with full force. 😕
All hoses are clear, nothing in filter. I did notice that the pump impellor could be turned half way round in either direction very easily before you got the ‘flick’. Is this normal as most pumps do a quarter turn.
Checked the eco ball was not sticking and then ran it it on several fills and drains without any problems.
Told customer I would order a new pump and left.
She has just been on the phone to say that the first time she used it it filled right up the door and flashed F1. ❓
Have any of you managed to get to the bottom of this problem?
I’m going to order a new sump hose as well now.
PS. I hate those stupid, cheapo hose clips, bloody awful things to get off and nigh on impossible to get back on. :rolls:
Jim.
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