ISE AW23

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  • #44653
    kwatt
    Keymaster

    It’s now online, truck should be offloading by Thursday. 😀

    It’s online as two items with the two warranty configurations as shown here:

    2 Year Warranty

    5 Year Warranty

    What we can’t do is alter the warranty after purchase, meaning that, if the customer buys it as a 2 year warranty then decides a few weeks later to upgrade then they’ve had it as it can’t be done. You can use the normal insurance of course to do it but that’s a LOT more expensive.

    K.

    #281789
    iadom
    Moderator

    Re: ISE AW23

    Any timeline on user/service manuals etc. 😉

    Jim.

    #281790
    kwatt
    Keymaster

    Re: ISE AW23

    DVDs are being burnt now with all that and a very rough video on how to take it apart. You should have them by week end if not before.

    K.

    #281791
    iadom
    Moderator

    Re: ISE AW23

    Good news. 😀

    PS. The user manual link in the machine article does not work.

    Jim.

    #281792
    kwatt
    Keymaster

    Sorted, thanks. 🙂

    K.

    #281793
    don
    Moderator

    Re: ISE AW23

    Hi Ken

    What are the trade prices for these models ?

    Don

    #281794
    kwatt
    Keymaster

    Re: ISE AW23

    Hi Don,

    £271 excl. for the 2 year warranty.

    £321 excl. for the 5 year warranty.

    I made a slight error on the price of the 5 year one earlier, sorry.

    K.

    #281795
    don
    Moderator

    Re: ISE AW23

    kwatt wrote:

    I made a slight error on the price of the 5 year one earlier, sorry.

    K.

    No probs, now adjusted 😉

    #281796
    timdowning
    Participant

    Re: ISE AW23

    I haven’t been able to catch up with John yet, my fault not his, so don’t know much about the machine.

    Is it made by Amica?

    #281797
    kwatt
    Keymaster

    Yep Tim, made by Amica in Poland.

    K.

    #281798
    Martin114
    Participant

    Re: ISE AW23

    Probably me being thick as usual but in the shop the 2year machine is £399.99 and the 5 year one is £469.99 so, if there is a difference of £50 should it not be £449.99?

    #281799
    kwatt
    Keymaster

    Re: ISE AW23

    The £50 difference is on the trade price. 😉

    That’s where I was getting confuddled earlier!

    K.

    #281800
    timdowning
    Participant

    Re: ISE AW23

    Looking through the Portway stuff I picked up at the meeting is the AW23 the same as the AWCN14D amica machine?

    Also, out of interest who covers Amica’s 2 year guarantee?

    #281801
    Lawrence
    Participant

    Re: ISE AW23

    timdowning wrote:Looking through the Portway stuff I picked up at the meeting is the AW23 the same as the AWCN14D amica machine?

    Also, out of interest who covers Amica’s 2 year guarantee?
    As I understand it the AW23 is unique to ISE and GDHA cover the warranties on anything sold by portway

    #281802
    timdowning
    Participant

    Re: ISE AW23

    Thanks Lawrence.

    I’m not playing Devils Advocate here but I am just interested in the finer details.
    When you look at the difference in trade prices of both machines I think the finer details are necessary.

    Tim.

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