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Re: Oh no!
Penguin45 wrote:Wow, when did that come about?
Penguin45.A member of the public posted a way to find Indesit pdf’s well over 12 months ago, only covers recent models though. at the time I did edit Martins ‘Lost yer manual’ thread, but someone 😉 altered it back again.
If you go to the Indesit web site, select ‘Products’ then select a machine, then select ‘view tech sheet’, then ‘download instruction book’.
Jim.
Re: Oh no!
40 quid for a damn door seal???!!!!!! What is it, gold plated or summet?
Thought Miele spare were dear, but that takes the biscuit.Re: Oh no!
Hi Adam,
This is what gets our goat, a lot, with many manufacturers and part of the very reason that we decided to start ISE.
Spares are MASSIVELY overpriced from most manufacturers as is the total cost of ownership on many that control their own labour pricing, such as Miele, Hoover/Candy, Indesit/Hotpoint and a rake of others as they effectively create their own little monopolies and, frankly, hold their own customers to ransom.
We don’t think that’s fair or right on us or the public.
We don’t object to a fair price for the job or the part but, when for example a single component, a motor in a Servis washing machine costs more than the machine cost in a store, or with Indesit’s budget machines a module costs over 35{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the new price that’s taking the Mickey. This is very, very common.
What happens is that, when the machine breaks, it is either uneconomical to repair so, ka-ching, they sell a new one or, ka-ching, some insurance company picks up the tab. It doesn’t matter to the big retailers or many manufacturers as they’ll sell another white box and the chances are, even if the customer drifts to another brand, they’ll buy the same thing in a different wrapper or they’ll buy something from one doing exactly the same thing. Someone else hacked off with another brand buys one of theirs, more often than not in the same price bracket.
So we have loads of people buying rubbish £200 washing machines over and over every few years thinking that it’s economical. It’s not and it’s certainly not exactly eco-friendly either.
This is something I often refer to as “The Brand Name Merry-Go-Round”.
The point is that nobody knows who owns what brands and, when it comes to appliances few people appear to care until they get stung and it’s too late.
As a matter of fact we can very often import and sell many genuine parts for half the retail price on fast moving parts like door seals, or at least be considerably cheaper than one with a manufacturer’s sticker on it even although they are the same bits. So if a couple of little upstart companies like UK Whitegoods or ISE can do it why can’t a major brand name?
K.
Re: Oh no!
adamhornsby wrote:40 quid for a damn door seal???!!!!!! What is it, gold plated or summet?
Thought Miele spare were dear, but that takes the biscuit.There is a door seal for a Miele washer/dryer that is rumoured to be over £250.00 😯
Jim.
Re: Oh no!
It’s no rumour.
Motors, over £400. Pumps, over £100. PCB/control boards, over £300 for an exchange unit not a new one.
Service info, forget it, you have to pay whatever Miele demand. Ransom money.
They’re good machines, no doubt about it, but they are by far not cheap to put right when they do fail.
K.
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