Samsung RS21DCSV freezer not working right

Home Forums Public Support Forums Help And Support Fridge And Freezer Forum Samsung RS21DCSV freezer not working right

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #22722
    admin
    Keymaster

    Hi,
    As a new user of this site im hoping someone can help me.

    i have a RS21DCSV the freezer has decided not to freeze properly after the power was knocked off on the unit. the fridge
    It has taken 24hrs to get to -10C.

    Also the water tank keeps on freezing up when i put the fridge on 5degC this is easily rectified with a heater in the fridge blasted on the tank for a few mins

    #195960
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    Hi people, just to let you know i found out why the freezer was not working, i took the cover off the back of the freezer inside and found that it was frozen up fully so it could not get the air flow into the freezer im just not sure why it has done this any ideas?

    #195961
    Penguin45
    Participant

    Re: Samsung RS21DCSV freezer not working right

    Extensively documented throughout this form, Nick. If you want a permanent solution, you need to buy one of these:
    http://www.ukwhitegoods.co.uk/modules.p … ath=27_135

    Subtley different – drain hole is larger for instance – and a fix that works.

    Regards,
    Penguin45.

    #195962
    kr1664uk
    Participant

    Re: Samsung RS21DCSV freezer not working right

    hi nick.just a quick question.how long have you had the fridge..i have same problem..thanks

    #195963
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    that part says its for the fridge i was having problems with the freezer, i must admit the water tank seems to behaving itself now too since i defrosted the freezer.

    Im not sure how old the freezer is as i have just recently bought it seconhand

    #195964
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    Hi people, i am having the same problem the freezer has frozen up again behind the cover after about a week, can anyone point me in the right direction i am a qualified electrician so can do electrical testing. the freezer works fine in between this happening so im sure its something to do with the defrost cycle?

    #195965
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    Hi

    Check the defrost heater and thermal fuse,How old is the appliance ?

    bryan

    #195966
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    where do i find the thermal fuse i take it the defrost heater is the bit attached to the evaporator with the brown and blue wires. not sure how old it is i bought it secondhand

    #195967
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    Hi

    the thermal fuse is the black and red wire connector,heater is red & wire is series with the drain heater.

    bryan

    #195968
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    Hi bryan.
    Is it inside the freezer or behind the back Panel

    #195969
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    Hi guys,
    right i have tested the heaters and they are at 1269 ohms for the drain heater and 245 phms for the evaporator heater?
    the thermal fuse seems not to have a circuit through it which i take it is bad? does anyone know where i can get a new thermal fuse?

    #195970
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    Hi again do these readings seem ok for the heaters?
    Just i have an engineer coming todayh and i would like to be able to tell him what is wrong?

    #195971
    clivejameson
    Participant

    Re: Samsung RS21DCSV freezer not working right

    Yep….those readings are about right 😉

    If the thermal fuse is O/C than that’s where your problem lies.

    #195972
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    does anyone know where i can get a thermal fuse then?

    #195973
    admin
    Keymaster

    Re: Samsung RS21DCSV freezer not working right

    Hi

    I can supply the part.send me a e-mail to R600a@hotmail.com


    bryan

Viewing 15 posts - 1 through 15 (of 18 total)
  • You must be logged in to reply to this topic.