Samsung Washing Machine 3e error : model WF1804WPN

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  • #93076
    rebelINS
    Participant

    Hi,

    Currently following this video

    https://www.youtube.com/watch?v=_H6EDqujxDU

    to try and repair the 3e error on my washing machine. However, the electric connection to the Welling motor won’t come off – in all the videos I’ve seen it clicks off with ease, but it won’t come off.

    Pictures of the motor/connection:
    https://ibb.co/gpU9wm
    https://ibb.co/gG2CGm
    https://ibb.co/k4psGm.

    Pictures of the carbon brushes:
    https://ibb.co/eYzyp6
    https://ibb.co/eFE9wm
    https://ibb.co/nOy2Gm


    Anyone have any idea how to disconnect the electrics from the motor? And from looking at the brush pictures, is it probably the brush wear that is causing the 3e error?

    Thanks

    #453129
    electrofix
    Moderator

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    if you think its the brushes just remove one to see. there is no need to take the main wire off the motor unless you want to

    also from the utube video and your motor pictures the brushes look like these

    https://shop.ukwhitegoods.co.uk/047317- … ushes-8215

    double check with the shop first that they will fit but they look right

    Dave

    #453130
    rebelINS
    Participant

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    Ok so I managed to take the main wire off anyway, as well as the brushes:

    https://ibb.co/gugmRm
    https://ibb.co/k1DcXR
    https://ibb.co/mjM36m
    https://ibb.co/caJamm

    On the last pic you can see the difference between the two: the longer one has a shiny end, whereas the shorter one is black.

    Judging from the wear do you think the problem will disappear by replacing the brushes? I don’t know what else to check for with the motor other than cleaning the comutator as in the video.

    In terms of replacement, could you point me in the right direction? Here are the codes on the sides of the brushes:

    https://ibb.co/m68amm
    https://ibb.co/fbheCR

    Thanks

    #453131
    electrofix
    Moderator

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    yes they are worn out and yes that is most likely your problem

    Dave

    #453132
    rebelINS
    Participant

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    o I did some research and the machine itself, which I bought from Currys 5 years ago is a retail special model. After ringing Currys, they can’t identify the particular part but this is the motor: https://www.buyspares.co.uk/motor-01-14 … =3378481BS
    Which is a problem as I only want the brushes.

    I’m seeing a lot of similar looking brushes online, how much do they actually differ?

    https://shop.ukwhitegoods.co.uk/047317- … ushes-8215 (from the poster earlier)

    https://www.4washerhelp.co.uk/washing-m … 481:496051

    https://www.4washerhelp.co.uk/washing-m … 481:496051

    Would either work, as they are both Samsung brushes apparently.

    I found an Amazon link where a guy reviewed it saying they fit his WF1804 Samsung machine – which is the first 6 digits of my model.

    https://www.amazon.co.uk/dp/B00XUC797W/ … _dp_review

    Are there any risks of using the wrong one? Will it just not fit if it is wrong, or is there any fire risk or something?

    What do you think my best bet is?

    Thanks

    #453133
    electrofix
    Moderator

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    all those brushes are mostly the same. there are 2 kinds of spares in this trade. you have a choice between the genuine spare and a pattern one made to fit. in some cases the genuine spare is worth the extra because of higher build quality

    the genuine equivalent to the link I posted above is

    https://shop.ukwhitegoods.co.uk/047317- … on-brushes

    what you have to understand is appliance manufacturers don’t make the motor they just buy it in. This means the same motor can be used on different makes of appliances

    if the brush is the wrong one it wont fit properly on the motor or may cause excessive sparking when in use while it beds in

    Dave

    #453134
    rebelINS
    Participant

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    Also, a lot of the brushes say they are for the PA66 which I assume refers to the motor?

    How can I tell if mine is the PA66?

    Motor: https://www.buyspares.co.uk/motor-01-14 … =3378481BS

    Sticker on the motor: https://ibb.co/dqoqMm

    #453135
    electrofix
    Moderator

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    from an Amazon link

    https://www.amazon.co.uk/SPARES2GO-C001 … 66+brushes


    they give PA66 and also the gen hotpoint number C00196539 which is the same as the link I posted above

    I am 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} these brushes will work. can never be 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} in anything in life

    Dave

    #453136
    rebelINS
    Participant

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    electrofix wrote:from an Amazon link

    https://www.amazon.co.uk/SPARES2GO-C001 … 66+brushes


    they give PA66 and also the gen hotpoint number C00196539 which is the same as the link I posted above

    I am 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} these brushes will work. can never be 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} in anything in life

    Dave

    https://ibb.co/cmsTP6

    The brushes I took off don’t have the circled thing. Reckon that makes a difference?

    #453137
    electrofix
    Moderator

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    that’s to hold the wire going to the brush to stop it moving and snapping and no if yours has not got that makes no odds

    what matters is
    A) position of screws and small lugs that locate brush
    B) the angle of the end of the carbon brush

    Dave

    #453138
    rebelINS
    Participant

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    electrofix wrote:that’s to hold the wire going to the brush to stop it moving and snapping and no if yours has not got that makes no odds

    what matters is
    A) position of screws and small lugs that locate brush
    B) the angle of the end of the carbon brush

    Dave

    https://www.amazon.co.uk/SPARES2GO-C001 … 66+brushes

    https://www.amazon.co.uk/Washing-Machin … op?ie=UTF8

    https://www.4washerhelp.co.uk/washing-m … 481:496051

    Can you tell if the slant/brush angle in these are the same as in my pic:

    https://ibb.co/mjM36m

    I’m having a difficult time telling

    #453139
    electrofix
    Moderator

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    the angle of the top of the brush goes up from left to right while viewing brush holder from underneath as in your photo. and yes all those do the same as does

    https://shop.ukwhitegoods.co.uk/047317- … on-brushes

    as does the link to the gen brushes I posted higher up

    Dave

    #453140
    rebelINS
    Participant

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    electrofix wrote:the angle of the top of the brush goes up from left to right while viewing brush holder from underneath as in your photo. and yes all those do the same as does

    https://shop.ukwhitegoods.co.uk/047317- … on-brushes

    as does the link to the gen brushes I posted higher up

    Dave

    Hi Dave,

    Thanks for your help so far. After the parts came, I replaced the brushes and the machine was working again. However, one thing I did notice was that at high spins the machine sounded a little louder (Maybe I’m just noticing more now). Last night, I’m pretty sure the belt came off as the drum won’t spin but you can hear the motor – I’m going to check later today.

    I had difficulty putting the belt back on after changing the brushes. I put the motor in place but didn’t screw the bolts, then attached the belt to the motor, screwed the bolts in, then put the belt on the rest of the pulley as in this video https://www.youtube.com/watch?v=_H6EDqujxDU . (It wouldn’t fit if I screwed the motor bolts in first – the belt would just lop off the black thing with grooves on the motor).

    Also what I found was the edge of the belt would almost slip towards my side (as opposed to the washer side) on the pulley. Like there is a slight overhang of the belt on the pulley rather than being in the middle. The belt has grooves in it from the previous 5 years of spinning. I’d try to push the belt in the middle, but when I spun the pulley with my hand the belt would move slightly to have a small overhang and be stable there. I put everything back together and the washing machine has worked well for the past 2 days (other than my observation that at high spins it seemed a little louder) but then the belt came off last night.

    Do you have any ideas on how to solve this? I’m going to put on the belt again but if it comes off again, clearly there’s a deeper issue?

    Thanks

    #453141
    electrofix
    Moderator

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    this has all the makings of a drum bearing issue

    since we seem to love utube watch this
    https://www.youtube.com/watch?v=wUL5Wb1T71c

    Dave

    #453142
    rebelINS
    Participant

    Re: Samsung Washing Machine 3e error : model WF1804WPN

    electrofix wrote:this has all the makings of a drum bearing issue

    since we seem to love utube watch this
    https://www.youtube.com/watch?v=wUL5Wb1T71c

    Dave

    I don’t think the machine makes a noise like the machine with worn bearings in the vid makes when it span, nor is there movement of the drum with regards to the seal.

    I’m having an issue getting the belt back on (as I did previously after replacing the brushes.

    https://ibb.co/kTPadb

    I try to line up the belt as far back on the black thing (towards the machine rather than towards me) then put the half of the belt on the pulley as I rotate it. Then I screw in the bolts holding the motor (the original video posted said this was because the motor moves it’s position so you half attach the belt then screw) then rotate the pulley further until the belt goes on. This method worked eventually the first time, but then as well as now, the belt keeps moving towards me, i.e. off the black spindle, when I try to put on the remaining bit of the belt.

    Whereabouts should the belt be on the spindle? When I refitted the belt previously, it was close to me, and as said earlier, there was a slight overhang of the belt on the pulley towards my side, which probably caused the belt to come off.

    Why does it keep moving off the black spindle when I try to attatch it/rotate the pulley?

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