Smeg DWD1SSE-1 won’t start

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  • #55415
    JohnBoag
    Participant

    Hi all,

    I’ve got a problem with my Smeg DWD1SSE-1 dishwasher in that it won’t start at all. The power light is on as is the eco light but will not respond when I press the start button.

    My wife said the door felt a bit stiff the night it went down. I’ve previously replaced the soap dispenser (thanks to advice on here and that fixed the last problem – thanks!). This time I examined the pcb and it was burnt out (black residue over it). The power all round the house tripped so I’m guessing this issue tripped the house’s RCD.

    I’ve replaced the pcb but to no avail……any help would be gratefully received!

    John

    #323598
    JohnBoag
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    Does anyone know how to reset the above model? I tried pressing start 4 times with the door open (and closed) several times but to no avail….although I could have sworn a couple of times there was a solitary clunk from the base of the unit.

    I’m guessing the door mechanism may be the problem but from reading on here the pcb blowing may have taken the soap dispenser out but I’m hesitant to spend another £60 on parts.

    #323599
    JohnBoag
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    Anyone know if the pcb numbers should be the same?

    The burnt-out pcb number seems to be 1613130 while the replacement pcb number is10613000?

    It’s fits OK and the new pcb lights up the “eco” led but that’s all.

    #323600
    JohnBoag
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    Sorry, 10613130 not 1613130

    #323601
    clivejameson
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    I’m afraid there’s a distinct possibility that the root of the problem is the dispenser solenoid which has now damaged your new pcb 😕

    Maybe time to get an engineer to inspect?

    #323602
    clivejameson
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    Sorry…misread your postings! I assume the machine worked ok after replacing the dispenser in which case the door switch may well be the problem.

    The only way to check this is to open it up and meter the switch.

    Power off at all times :zap:

    #323603
    JohnBoag
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    Thanks for the advice. Yes, the soap dispenser was replaced about a year ago and the machine has worked fine until last week.

    Electrically we’ve linked out the door switch but still will not start.

    Not sure if this is helpful but inserting the old pcb results in the 2 far right lights coming on while the new pcb does the same but also lights up the “eco” light.

    Looking at the carbonised pcb the connection “A5” was the carbonised section – do you happen to know what this controls?

    #323604
    ServEng
    Participant

    in my experience with smeg replace all pcbs their a nightmare, just to get a bit more information though when you try to start the machine does it beep twice asif it is going to start? or does it start and just constantly pump out?

    #323605
    JohnBoag
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    Hi,

    No the eco light is solid as are the two far right lights.

    #323606
    ServEng
    Participant

    ok and when you close the door does it click in to place properly? and when you start it does it just stay doing nothing or does it start and constantly pump out

    #323607
    JohnBoag
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    The door closed firmly (the standard clicking noise as per usual). Power on then hit start and nothing happens at all.

    #323608
    ServEng
    Participant

    also try and reset the dishwasher

    Switch the dishwasher on and press the programme button 4 times, within 3 seconds.

    1st and 5th lamps should light Note:You may have to do this several times before it works

    switch off
    count to 10,
    switch on
    run the rinse programme only

    IT IS ALSO POSSIBLE YOU HAVE THE WRONG PCB IN THE MACHINE IF FOR EXAMPLE YOU HAVE THE JANUARY 2009 MODEL AND SMEG CHANGED THE MODEL IN MID 2009 THEY MAY HAVE CHANGED THE PCB THE MACHINE MAY LOOK THE SAME HAVE THE SAME MODEL NUMBER BUT PARTS ARE DIFFERENT

    #323609
    JohnBoag
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    Just to answer your earlier question the last time I had a problem (about a year ago) the machine beeped started for less than a second then stopped – I replaced the soap dispenser and all was well.

    This time abosolutely zero activity! – the only difference between the carbonised pcb and the new one is the eco light comes on solid with the new one.

    #323610
    ServEng
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    ok read above

    #323611
    JohnBoag
    Participant

    Re: Smeg DWD1SSE-1 won’t start

    Tried to reset but no response (no change in lights)

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