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Re: Watchdoggin
kwatt wrote:We are not detracting from the serious nature of this at all in any way, simply putting some statistical perspective into the discussion
Not the article I was hoping for, more of a “We told you so….” attitude overall with no mention of the likely dangers existing owners could be faced with. Never mind. 🙁
Re: Watchdoggin
I knew you wouldn’t be happy.
Here’s the thing though Martin, when you actually put it into perspective rather than following the sensationalist route that Watchdog did, the risk is so infinitesimally low it’s unbelievable.
I see no need to glorify the piece or to vilify any brand given the very, very low instances nor do I see in any way what that could possibly accomplish other than trying to scare people of a risk so remote you’ve probably got more chance of being struck down by a stray meteor.
Yes, it’s a risk, albeit an extremely remote one.
If you want to minimise it, buy a better washing machine than a crappy Indesit or Candy.
IMO, there’s little else to say about it.
K.
Re: Watchdoggin
Well said mr k! In life you allways get what you pay for.
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http://www.kitchenkitsw.comRe: Watchdoggin
Martin wrote:
A spokesperson from Indesit says,
(In reference to Indesit washing machine models WIXL143 AND WIXE167)
We are very sorry that some of our consumers have experienced problems with the models that BBC Watchdog have featured.
We are aware of a technical issue that could affect a very small quantity of these Indesit washing machine models, which were manufactured between May 2007 and June 2009. Under certain operating conditions the drum seam has fractured, causing damage to the machine.Is it just me that is surprised that the machines lasted that long?
Re: Watchdoggin
Indeshit are probably lying anyway as they wont release the actual failure rates of their machines, i heard once that their Moon machine lasted on average 600 cycles compared to bosch @ 2500 and miele 8000 (ISE is 8000 top)
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http://www.kitchenkitsw.comRe: Watchdoggin
kwatt wrote:, the risk is so infinitesimally low it’s unbelievable.
Ya see, there you go again using statistics in order to make your point. But tell that to the next unfortunate victim of the exploding drum that could so easily be avoided.
It appears your supporters take the same attitude by pronouncing all the while what rubbish machines we are referring to……….”What can you expect?” they cry…………PLONKERS. :rolls:
Re: Watchdoggin
It’s not that at all Martin, what would you have me do, tell everyone that the sky is falling, they all face certain impending death from the Indesit in the kitchen?
I think that neither remotely accurate as a report nor slightly responsible.
And, lets face it, it is Indesit.
Most likely half of them at best will already be starting a new life as a tin can in China with the rest to follow by Christmas. It wouldn’t surprise me if the bulk of those models are already scrapped.
Sadly though, the numbers don’t lie. You might not like them but, they’re telling the truth and, the truth is that the chance of this happening is massively remote. In fact, we might not ever see another one for a year or five, we dunno.
Both have been checked by the various government and EU bodies and both are so low in terms of instances that a recall is not justified.
Since 2010 there’s been what, half a dozen, a dozen or so that have gone that we know of?
What more is there to say?
Keep an eye out for meteors though, damnable dangerous things I’m reliably informed plus it’s considered an Act Of God and unlikely to be covered on an insurance policy. A bit like a lot of other accidents but, these days, it seems there always has to be someone at fault, even if it is poor old Pedro that had a bother with the welding machine that day.
I get where your coming from and I am actually sympathetic to the people that have a problem like this but, that’s tempered by the fact that they bought a cheap ass machine that they likely knew wasn’t all that good.
And, in the end, shit happens. We might not like it, it might be big, bad and scary but, it happens. It could be, it’s not even anyone’s fault in particular.
K.
Re: Watchdoggin
The bigger problem is the way the general public are always misled, they expect £200 machines to last as long as £500 machines and are then told when it fails that they should expect more from various consumer rights people, always some ones fault. What they should be doing is give better advice and stop the sale of poor quality goods in this country, but that wont happen.
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http://www.kitchenkitsw.comRe: Watchdoggin
Iv worked with Indesit on and off for years, I have seen 1 of these blown machines in person, yes it’s a mess and its not good but these things happen, this fault only seems to happen to a very small number of machine all well out of warranty. People can slag Indesit off for making cheap crap but engineers moaning because they are not the easiest or most profitable machines to work on. Remember you only see the ones that brake. Iv seen just as many that are at 4 years old and I’m there in the first fault as the ones under G12.
The simple fact is this has only come to light a number of years after they were built, no one has a crystal ball, its impossible to predict this may have happened, a weld on a seem is failing after prolonged use, it’s nothing to do with cost cutting or poor design.
Whilst people like to throw wood on the fire just look at Toyota, once the worlds largest car make, not a cheap brand or low cost brand. They have issued an unprecedented number of recalls on there cars in the last 2 years. Is this because they build cheap crap?
The simple answer is If you produce a product there is always a risk that these type of things may happen.
Indesit are offering to inspect every machine that could be affected by this, if there is a problem they will replace the tank or machine.
Based on what Iv seen I see no issue with this.
Re: Watchdoggin
You can not compare washing machines to cars, the two are like apples and oranges. The safety aspect of the automobile industry is far more serious than washing machines.
We all know that we only see the broken ones, but anyone who has been selling washing machines for the last 10 years will tell you which ones they get the most complaints about and i tell you now its hotpoint and indesit in the main, and it is no coincidence that these are at the lower cost market, so its easy to say these are rubbish as they are!
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http://www.kitchenkitsw.comRe: Watchdoggin
Motor cars are different, you can trace the owners via DVLC but with washing machines it’s hard to trace it. All you need huge publicity which is very expensive compared with cars tracing owners via a database.
Re: Watchdoggin
I’ll second the ‘indeshit’ I repair far more of the hotpoint/indesit machines than other makes but I do also accept that these are by far the most popular machines in the market place so it makes total sense that we would see more fail. It’s just like my shop being full of Dyson vacuum cleaners for repair, there’s many more dysons in houses. However going back to cheap c**p, working on the hotpoint/indesits is awful, only a matter of time until the next cut from their poor quality cheaply made unfinished cabinets, you don’t get that with LG!! If only we could find a few containers full of something nice like the older good quality Hotpoint wm series, or maybe even 95 series!
Re: Watchdoggin
Figures, figures, figures.!!!!
Don’t forget that Indeset are very common machines. Therefore, by pure numbers you are going to hear/see more unusual events.
IIRC this has also happened to a number of Candy machines, also reported on here. I think we’ll get a better picture of it next week when everyone has rung in. (next series it might be).
Whislt it is a bit daughnting to hear a WM exploding (Watch Dog words) in your kitchen. Most I’ve seen have been fairly “safe” and contained, compared to the sample with black gloss worktop. This was the worst I’ve seen todate. That would taken a vast amount of kinnetic force/energy to do that damage. If it had been a 28/30mm work top, I have no doubt the debris would have exited the top of the worktop and probably caused considerable damage to the boiler and gas supply above it. (I’ve worked fitting work tops and I know how thick and strong a 45mm top is, it will hold an incredible amount of weight compared to a 28/30 thick work top – that one really shocked me)
As these machines are mass produced, the same tubs and drums are used across numerous models, I doubt very much we are getting the full picture from Indesit.
They are however, not alone and programme did not put across a full a fair assessment of the problem across the industry.
I doubt we’ve heard the last if it. It also, won’t be long before we have a notable injury from a drum seperation.
Re: Watchdoggin
I remember in the 1970’s the Hoover twin tub (3314L) the spin can would unravel in use, breaking apart at the rolled seam in the can, would then crash out through the plastic spin chamber, and out the side of the cabinet.
I attended at least three of these, where I had to go as far as replacing all damaged components, including the shell of the machine. Not one of those customers made a fuss, or even showed much concern regards this potentially hazardous situation.
I changed several spin cans where they were starting to come apart as well.
As with the Indesit, some of the machines were a few years old as well.
I’m sure Martin will recall this as well, and moreover remember that nobody made song and dance, just got on with it.
Alex
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