Home › Forums › General Trade Forum › Watchdoggin
- This topic has 40 replies, 15 voices, and was last updated 13 years, 5 months ago by
Martin.
-
AuthorPosts
-
November 2, 2012 at 3:36 pm #383575
iadom
ModeratorRe: Watchdoggin
A similar problem afflicted the Hotpoint 1460 twin tubs in the 70’s, the alloy spin drum support used to shear off the bearing shaft and the spin can was propelled into the air. :eeek:
Jim.
November 2, 2012 at 6:08 pm #383576Martin
ParticipantRe: Watchdoggin
I’ve not encountered the failings both Alex and Jim have witnessed nor been aware of them which goes to show how isolated these incidents are. I’ve more chance of winning the jackpot in tonight’s Euromillions than coming across an exploding Indesit any time soon, such is the rarity of these events.
But the point is that here, for the first time, are cases where a washing machine completely explodes with such force and severity as to be dangerous in the extreme. You’ve all seen the photos, some of you have witnessed them first hand. Being as the kitchen is the hub of the modern household and a popular children’s play area to boot. Maybe, just maybe, somewhere in Britain one will explode and seriously injure someone. Maybe that plastic capped gas point behind that machine pops off and the sparks from the Ceset motor blow the whole frickin’ house asunder. Who can say?
The saving grace here is that at least Watchdog the other day warned millions of people of the danger. Millions that until then were totally unaware of the danger. Scaremongering it isn’t but instead providing an important public information service. Too bad UKW couldn’t share that information without comment instead of just being critical of anyone buying one in the first place.
November 2, 2012 at 6:40 pm #383577washtronics
ParticipantRe: Watchdoggin
when i was a franchise engineer for indesit we were told to repair these machines that had self destructed, replacing the tank, weight, lid and what ever else was needed, they refused to replace the machines
November 2, 2012 at 10:15 pm #383578madangler1
ParticipantRe: Watchdoggin
washtronics wrote:when i was a franchise engineer for indesit we were told to repair these machines that had self destructed, replacing the tank, weight, lid and what ever else was needed, they refused to replace the machines
Well that’s not my experience. As I have said I have seen one first hand. Spoke with Field support and they passed it onto a dedicated team in CSD, they uplifted the machine and repaired the damaged,
November 3, 2012 at 6:14 pm #383579tj5793
ParticipantRe: Watchdoggin
I have worked on indesit and Hotpoint for 13 + years and only seen 1 machine that has done this we have been fitting the brackets on every call that needs 1 for about 2-3 years
November 3, 2012 at 7:29 pm #383580stratfordgirl
ParticipantRe: Watchdoggin
Can you say more on these brackets? Is this a recommended modification? Which machines does it apply to? Do you have any part numbers?
November 3, 2012 at 8:25 pm #383581madangler1
ParticipantRe: Watchdoggin
All ill say on the brackets is more about containment in the event of failure rather than preventing it, they are now fitted to all new machines and retrofitted to older models.
November 5, 2012 at 7:29 am #383582kwatt
KeymasterRe: Watchdoggin
madangler1 wrote:The simple fact is this has only come to light a number of years after they were built, no one has a crystal ball, its impossible to predict this may have happened, a weld on a seem is failing after prolonged use, it’s nothing to do with cost cutting or poor design.
Whilst people like to throw wood on the fire just look at Toyota, once the worlds largest car make, not a cheap brand or low cost brand. They have issued an unprecedented number of recalls on there cars in the last 2 years. Is this because they build cheap crap?
Not so true.
Toyota, Honda, Apple and others have been hit with large scale recalls because, in an effort to reduce production costs, they “harmonised” a number of components across their respective ranges. Some of these components went faulty that were either bought in from third party suppliers looking to do it on the cheap and maximise profit/get the contract or, they were just sub-par.
That is why the same recall can affect multiple products or ranges.
So yes, cost cutting can and does have a very direct effect on product durability in some cases. Not all, but a good number can be traced back to either poor testing (if any) or cost reduction.
madangler1 wrote:The simple answer is If you produce a product there is always a risk that these type of things may happen.
That is true.
K.
November 5, 2012 at 8:35 am #383583lee8
ParticipantRe: Watchdoggin
You can bash the brand for this till your blue in the face, simple fact is this really is a tiny issue, now lets discuss how many untrained, skill less and frankly dangerous so called professional engineers are out in the field…………
November 5, 2012 at 8:39 am #383584lee8
ParticipantRe: Watchdoggin
DrDill wrote: but anyone who has been selling washing machines for the last 10 years will tell you which ones they get the most complaints about and i tell you now its hotpoint and indesit in the main, and it is no coincidence that these are at the lower cost market, so its easy to say these are rubbish as they are!
Sent from my iPhone
http://www.kitchenkitsw.comOr could it be they are the brand leader and sell the most in the UK.
November 5, 2012 at 8:40 am #383585kwatt
KeymasterRe: Watchdoggin
Or, how about you try to keep it at least remotely on topic and keep your personal grudges out of it. 😉
K.
-
AuthorPosts
- You must be logged in to reply to this topic.
