[2638martinb]

Re: Belling IDW601 Error E9

Thanks for this, but I don’t entirely understand the instructions in the link

1. The chamber doesn’t look anything like the picture, it is all white plastic with just one visible rubber flap – do I have to remove the plastic chamber to get at the guts of the machine?
2. Do I have to open the flap and clean inside there – where does this exit – underneath somewhere? back in the chamber?

this is the reply I received from Belling’s customer care team , what does “move the cycle on” mean, soulds like they want me to pay £80 to come and reset the timer or something??? – would I still need to carry this out after cleaning out the gunk?

Dear Mr Berry

I am writing in relation to your email which I received this morning.

I have checked onthis error code for you and this indicates that the appliance has paused in its test cycle which means it requires an engineer to visit and move the cycle on.

If you could contact our customer care Dept on 0871 222 2503 we wouold be happy to arrange this for you all we will require is your model number and 6-8 digit serial number.

Many Thanks

Customer Care Team

[Author]

Posts