Re: Samsung Rs20ccms
Can I take it that this is a single evap type in the freezer? If so, when you check continuity of the heater you must seperate the connector for the upper and lower defrost heaters, otherwise one may have failed but the other is ok, but give the impression that both are fine. Also, with the fridge running normally, open the fridge door and listen carefully to hear if the damper flap is opening and shutting, by operating the door switch. There is also test procedure that you can go through but I would probably have to email a copy. Hope this helps. Good luck