A Virdee

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  • May 23, 2020 at 9:17 am in reply to: Miele W3203 Repair or Replace? #468976
    A Virdee
    Participant

    I appreciate all your guidance, it’s been most helpful. Thanks Dave.

    May 22, 2020 at 4:23 pm in reply to: Miele W3203 Repair or Replace? #468974
    A Virdee
    Participant

    Thanks Dave for your advice, it’s been most helpful.

    The £427 does include the initial call out charge, yes.
    May I ask; if we were to buy a new Miele machine, would it be worth paying extra for a model that comes with a 10 year guarantee, in your opinion?

    May 22, 2020 at 2:06 pm in reply to: Miele W3203 Repair or Replace? #468972
    A Virdee
    Participant

    Hi Dave,

    Well we switched it on to do a wash and a sudden burning smell became apparent.
    We switched the machine off from the back and called out an engineer who took a look and informed us the fault was with the control board; there was no water in the drum and the machine couldn’t gauge this and turned on the heater element (hence the burning smell).

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