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Re: ISE10 1607w in the house!
DavidW07 wrote:I guess the biggest issue remains that, stacked or unstacked, it’s very loud and can’t be used at night when our electricity is less than half price.
We mostly use ours at night to benefit from cheaper electricity. To avoid being disturbed, we use the timer to start both the washer and dryer well into the wee hours. I have woken up once of twice and struggled to identify the unfamiliar noise, but I wouldn’t have said either are particularly loud and I’m certain that they don’t wake us up.
Re: ISE 10 (1606) door catch
ajsdoc wrote:Anyone have trouble with this? When we first got the machine we struggled a little but then learnt a “knack” to shutting it – door almost shut and then a sharp jab to close it.
I felt the same – I mentioned it here a little while ago. I think I’ll look more closely at the latch and maybe try some vaseline.
Re: ISE Insurance backed Warranty?
kwatt wrote:My point being, where do you stop asking “what if”?
Regarding the previous model range …
I think the fundamental issue is that some of your customers took the advertising to mean that, in the event of ISE & UKW going bust, the warranty provided with the machines would still be honoured by the insurance scheme. I suspect that is not the case.
Regarding the current model range …
I think some of the potential purchasers are asking whether the escrow fund would be available to honour warranty repairs in the event of USE and UKW going bust.
Re: ISE Insurance backed Warranty?
Jaunty wrote:I guess yours is washing fine?
Yes, but it’s hardly saying anything about a washer expected to last 10+ years 😉 … ours arrived and was installed on the 9th so we’ve only had it (them) a week and a half.
Re: ISE Insurance backed Warranty?
mbooth wrote:I only had reference from the http://www.iseappliances.co.uk/ and emailed the installers in my area.
My answer is in two parts …
I started at the ISE Appliances website but then I wasn’t able to find an installer that covered my area so I sent an email to ISE to ask how to purchase. They told me I could buy directly off the UK Whitegoods website.
When I went to these pages I realised that the machines listed on the ISE Appliances website are not current. Careful reading of the descriptions on the UK Whitegoods website told me that ISE provide the warranty, and the other details can easily be inferred as well.
What isn’t clear is how the schemes operate in the event of ISE ceasing to trade. Perhaps I’m overly sanguine but since I’ve never been convinced that warranties for white goods are worth very much, I didn’t put any effort into investigating that aspect of the purchase. Instead I was persuaded by comments from those who’d bought the previous range.
Re: ISE Insurance backed Warranty?
mbooth wrote:I believe we both are still due the AXA warranty
Perhaps I’m misunderstanding your point, but you appear to be expecting more than the advertising promises.
In the case of the previous models, the advertising is very clear that ISE purchase the insurance policy that it used to back up the 10 year parts and labour warranty.
In the case of the current models, the advertising just says that ISE provide a 10 year parts and labour warranty without explaining how the financial side works.
In both cases it is clear that ISE that provides the warranty; the mechanisms by which they arrange funds to be available to honour that warranty are entirely their own.
Asking exactly how each scheme is intended to operate should ISE cease trading is a good question, but that’s a subtly different from your demands.
Re: New ISE10 CD601W Tumble Dryer
Jaunty wrote:less sure on the dryer. If we had it then obviously we’d use it in preference to radiators/bannisters/doors (and even occasionally the garden!).
We use the line in the summer but it’s often difficult drying outside this time of year, especially if you’re not at home to bring everything in if rain threatens unexpectedly. Moreover, freeze drying clothes doesn’t seem to work very well :rolls: We don’t like drying too much in the house as it’s not the warmest and runs the risk of mold so, for us, a mechanical dryer makes a huge difference.
Re: ISE10 washer questions
kwatt wrote:Closing the door is easy, no more so than closing any door.
I have to use more force than on any other washer we’ve owned or that I’ve used elsewhere, which is the reason for my concern.
Re: ISE10 washer questions
Thanks for the helpful comments. Another question …
How hard should it be to shut the door? I suspect the reason may be to ensure a watertight seal but the force needed is more than I would have expected or feel comfortable with, (unless ‘they all do that, sir’). It’s hard to describe how much force I need to use, but if someone was shutting the door of my car with the same amount of force I would wince.
