I just had the same problem yesterday with my W827 (about 20 years old)
I spoke to a repairman who said he had given up repairing Miele appliances due to difficulties dealing with the company. He also said that even if he carried out the repair Miele would have to reset the programme or the rinses light would continue flashing and the machine wouldn’t start?
So, I thought I’d try repair it myself! Can anyone advise where I can get the various replacement parts and roughly how much should they cost?
Any help/advice would be much appreciated.
Brendan