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cfam
ParticipantAfter some searching, I’ve found my previous posts on this subject. My Mother’s trusty cooker needs some tlc …. a new temperature regulator – details are the same as in message #5; however, the web links no longer work (presumably because the catalogue has been updated). Using the diagram in message #4, the part number is 121. (In the diagram, the part number 109 is for the four controls – working left to right: lower left, upper left (dual), upper right, lower right (halogen). The upper right is the one exhibiting the fault. An updated web link would be helpful. I have tried using the search button on the ukwhitegoods shop page but it just crashes returning the error message “An error has happened during application run. See exception log for details.”
July 30, 2020 at 8:19 pm in reply to: A fault too far …, perhaps, for my Servis GEM 1000 Automatic #467262cfam
ParticipantJust another thought – if you were in a position to be able to design or influence the design for a washing machine – what approach would you take? What would be the top ten features you would incorporate to make your job of repairing easy and cost-effective?
July 30, 2020 at 8:16 pm in reply to: A fault too far …, perhaps, for my Servis GEM 1000 Automatic #467261cfam
ParticipantThank you for sharing your insights, thoughts and experiences about washing machines.
I had wondered about the dimensions. So thank you for the prompt. I rechecked the slot where the machine needs to live, that seems to exclude anything greater than 8 kg load; otherwise, the adjacent cupboard door won’t open fully.
The machine my Mother bought back in 2016 was a Bosch WAQ28351GB. Any thoughts on that model? The user guide for this model is almost identical to the model series suggested by Dave.
On the general theme of costs of parts and complexity repairs. The trend towards their increase is inevitable and frustrating. There does not appear to be a movement to compel manufacturers to design their machines so that they can be repaired easily and in a cost-effective manner. It is not really in their interests to do so. But all devices will breakdown, even the humble quartz clock! So creating a device that is not cost-effective to repair means you get to sell more devices. Of course, there needs to be a balance between the rate of breakdown vs the rate of replacement otherwise there would be reputational damage. I note warranties mostly only cover 5 years, although I do see some claiming 10 years. But how much can you really rely on such bits of paper? It is not in the interest of the company to be repairing – the cost of call centres, cost of engineer call outs, cost of parts. It is the economics of wastefulness that afflicts industrialised societies. It is not clear to me how consumers can battle against this tide. Perhaps the campaigning environmental groups should take up the cause to promote well-designed devices that can be maintained cost-effectively. I suppose we must also make room for innovation so such devices can evolve to be more resource-efficient. For example, the humble light bulb has evolved from wasteful carbon/tungsten filament to highly energy-efficient semi-conductor, and that is only in the past five years or so. In principle, I’ll never have to replace a light bulb again (I’m assuming my led bulbs will outlive me), except the ones that break down.
However, I hope that the replacement machine – now desperately needed before the second wave hits – once decided upon will last at least ten years.
Regards,
CFAM
July 20, 2020 at 6:54 pm in reply to: A fault too far …, perhaps, for my Servis GEM 1000 Automatic #467257cfam
ParticipantThank you, Dave, for your comments. Might I ask what is the issue with the sealed drum? Also is there any significance in the difference between 8kg and 9kg drums, apart from the weight of washing. I note that the 9kg seems to be the more popular size. I don’t have a family so maybe an 8kg might be easier to fill. I think my largest load for the old machine were the bedsheets (kingsize x 3 and pillowcases x 6) and towels (bath size x 4 + tea towels and hand towels). I’ll quiz my Mother and friend, each has a Bosch. I think my Mother got the 9kg version because she wanted to be able to wash the duvet. Oh well, back to work ….
July 16, 2020 at 6:13 pm in reply to: A fault too far …, perhaps, for my Servis GEM 1000 Automatic #467255cfam
ParticipantThank you for your replies.
And then lock-down happened!!! Which meant that no-one was delivering into the house only to the door. Not much help when the kitchen is at the back of the house and the front door opens onto the street. So far I’ve survived by handwashing a limited set of clothing (there is no nearby launderette). Now we are released, free to move around, breathe fresh air and suppliers can deliver into the home.
While I appreciate Murv’s kind offer, I take on-board Andy-Jawa comments and that the time has come to replace the washing machine with a new one. Electrofix nailed the lid of the coffin in that I lack, not necessarily, the engineering skill but the time and patience required for such an undertaking. While calling in a more experienced engineer is an option, I fear that the cost of their labour means the repair would be uneconomic. Ho-hum.
I realise that choosing a new machine is very much a game of Hobson’s choice (take-it or leave-it) but I would welcome this forum’s thoughts, comments and experiences with these options.
Regards,
CFAM.
I have had a browse around. My budget, well that depends on what is available usually I go for the mid-price range. I have focussed on the following models: Bosch comes recommended by a friend and relative but their machines are at least ten years old, so may not reflect current manufacturing standards.
(1) Bosch WAT 283 71 GB (I assume the GB refers to the three-pin plug and 240V)
(2) Bosch WAT 284 63 GB:
– (a) this appears to be the same as (1) except for the following features: EcoPerfect, Reduced Ironing, Ecobar, which appear to be some extra cosmetic
bells and whistles with seemingly little or no practical use.
– (b) £100 more expensive that (1) – so have I missed something, as far as I can tell the difference is largely cosmetic.Both of the above models refer to features called ‘AquaPlus’ and ‘B Spin Classification’ – although there is no explanation of these terms. Sorry, I am just stickler for definitions, a consequence of my trade, and I am averse to gobbledygook. Both models have the same user guide on the Bosch website.
I was a little surprised to read that a 60-degree wash cycle can take 285 minutes – that’s nearly five hours! Is such a time typical? I think the most the old machine took was 2 hours 45 mins, and the 40-degree wash took 1 hour 10 mins (I know this because it’s the one I mostly used).
(3) Beko AquaTech WY940 P44 EW
– (a) this is about £150 cheaper than (1), curiously there was no mention for detection of an unbalanced (which I think is what finished off my old machine).
– (b) not much information about wash cycle times other than that it can vary by +/- 90 mins.
– (c) curious about the Bluetooth feature – used in conjunction with an app. As far as I can tell it provides a few extra functions to change wash times and the number of extra rinse cycles but how often would you need to do that. I suspect that the underlying purpose would be for data mining – how often the washing machine is being used, what wash cycles are selected, perhaps even telemetry data such as temperature, spin speed, drum rotation, water usage. But maybe I am just being cynical.cfam
ParticipantRe: Hotpoint EW91 Halogen Double Oven – repairs advice
Hello Dave,
Forgive my tardy reply – spent the past couple of days tidying the house – I have my parents coming to stay for Easter.
I have ordered the part and hopefully it should arrive before I need to travel back North.
The piggy-back clips arrived this morning.
Thanks for you advice.
CFAM
cfam
ParticipantRe: Hotpoint EW91 Halogen Double Oven – repairs advice
Hello Dave,
So Easter is next week and part 2 of the fix looms.
Thank you for the weblink. I was puzzled at first (penny in the air) as to why I was browsing a site for boats but then realised the solution, I don’t need a crimper just a piggy-back (penny dropped).
Now for the grill – using the parts diagram shown earlier the control is the first from the right. When switched to its highest setting the grill elements instead of staying switched on cycle on and off, which is what I would expect if the setting was at its lowest. From this I assume that the control unit needs to be replaced – which part is need for this?
Regards,
CFAM
weblink to a short movie that I took during my last visit.
https://www.dropbox.com/s/dncozy65ffggs … 2.mp4?dl=0 (takes a minute or so to load before viewing).February 19, 2018 at 1:49 am in reply to: Hotpoint EW91 Halogen Double Oven – repairs advice #453894cfam
ParticipantRe: Hotpoint EW91 Halogen Double Oven – repairs advice
Hello Dave,
Thank you for your guidance. I have installed control 2, as this was straight-forward. But control 1 requires crimping the two black leads together and I don’t have the right tool with me so I’ve had to leave this for the time being. A bit of pain putting the whole cooker back together though. The new control 2 unit appears to be working fine. Once the cooker was back together I looked at the problem with the grill.
Using the diagram provided by Iadom, the control for the grill is the first one from the right (I’ll call this control R1). I asked my Mother to show me what she does to switch on the grill. This involved switching on the main oven for a couple of minutes then switching it off then switching on the grill. I noted that the solar grill elements had a slow oscillating glow, i.e., they would heat-up then cool down. This was the same for both the dual and single side settings. This suggests to me that the regulator needs replacing. I have captured the problem on camera but will have to post a link sometime tomorrow.
Any thoughts?
Regards,
CFAM.
February 18, 2018 at 5:57 pm in reply to: Hotpoint EW91 Halogen Double Oven – repairs advice #453892cfam
ParticipantRe: Hotpoint EW91 Halogen Double Oven – repairs advice
In case these images are not clear then higher resolution images can be downloaded from my dropbox using the links below:
February 18, 2018 at 5:49 pm in reply to: Hotpoint EW91 Halogen Double Oven – repairs advice #453891cfam
ParticipantRe: Hotpoint EW91 Halogen Double Oven – repairs advice
Hello Dave,
Thank you for your reply. I have uploaded the photos again highlighting the contact numbers. For clarity I’ve removed my arrow labels.
Regards,
CFAM
February 18, 2018 at 3:15 pm in reply to: Hotpoint EW91 Halogen Double Oven – repairs advice #453889cfam
ParticipantRe: Hotpoint EW91 Halogen Double Oven – repairs advice
Hello Dave, Iadom,
Thank you for the picture, this was supplied separately by the shop staff. The controls I believe are at fault are positioned 1 and 2 from the left. With this information, the shop staff have supplied compatible parts, which I have received and I am now attempting to install. However, the pins seem to be different.
part supplied for control 1 https://shop.ukwhitegoods.co.uk/ele4123 … -regulator
For control 1 (image attached), assuming this is the right part, I have labelled with arrows where I think the pin positions in the new component (left) relate to the old component (right). The connection for the red wiring appears straight-forward but the black wires it is not obvious. On the old component the position is labelled 4A but there is no equivalent position on the new component.
part supplied for control 2 (dual regulator) https://shop.ukwhitegoods.co.uk/cs146-c … -regulator.
For control 2 (image attached) again I have labelled with arrows where I think the pin positions transfer across from the old (left) and the new (right) components.
So my questions are:
(a) have I got the right parts
(b) have transferred the pins across correctly.Additional information:
The serial number for the cooker is 88 1 000 43.I’ve parked the issue of the grill for the moment.
Any thoughts?
Regards,
CFAM.
February 13, 2018 at 7:02 pm in reply to: Hotpoint EW91 Halogen Double Oven – repairs advice #453887cfam
ParticipantRe: Hotpoint EW91 Halogen Double Oven – repairs advice
Dave,
Thank you for your advice. Just received the serial number so I’ll head over to the shop.
Regards,
CFAM
cfam
ParticipantRe: Servis Washing Machine M330 (Gem 1000)
Hello Dave,
Just thought I’d provide you with a follow-up and to say thank you.
My Servis Gem 1000 is back up and running :tup: 😀 :tup:
Received the new capacitor this afternoon – surprised by the delivery on a Sunday. Fitting new component took about fifteen minutes since I had to figure out how to make the correct connections being without the guide of the original component. Took around thirty mins to clean out the remnants of the old capacitor, making sure that there was no stray foil that could cause a short circuit. Re-attached back and top covers. Plugged the machine into the mains then set the machine to a spin setting, just to make sure that something worked. Loaded the machine and set to a ‘normal’ wash run which completed normally. So all in all an hour of my time plus £15 plus Dave’s diagnostic has postponed the day for a new washing machine – this is good for the environment and good for my pocket.
I also found some of the repair videos on Youtube to be a good source for guidance to gauge the point when a DIY repair is not a good idea because of time, effort, technical difficulty or requiring specialist tools.
Regards,
CFAM.
cfam
ParticipantRe: Servis Washing Machine M330 (Gem 1000)
Hello Dave,
Thank you for your help and comments. I have ordered the replacement capacitor using the link provided. Hopefully my Gem 1000 should be back up and running by the weekend 🙂 .
Regards,
CFAM
cfam
ParticipantRe: Servis Washing Machine M330 (Gem 1000)
Hello Dave,
Thank you for identifying the part :D. I have uploaded a wider view of the part in place. The component on the left is the blown capacitor and on the right is the mains input.
In terms of the repair, I note the replacement capacitor is rated 10A whereas as the original is 16A but it is listed as a compatible part for my washing machine. I see this as just replacement of the capacitor using the one provided in the link, which looks straight-forward :tup:. Clean up of the terminals and other residue. Detach blown component. Install new component. Reconnect terminals.
I am not averse to the idea of buying a new washing machine just don’t like the idea of scrapping a serviceable machine which, for one inexpensive component, may continue to be useful. I expect at some point to replace the machine.
The potential replacements I have identified so far are the Bosch WAQ284S0GB or the Bosch WAN28201GB. As far as I can tell from the details the only significant differences between them, from a user perspective, are the cosmetic appearance and the available washing programmes. (I am perplexed by the WAQ’s options for washing out tomatoes, red wine and butter. I presume this is meant to illustrate the types of clothing stains. It would be interesting to know how Bosch make these distinctions and the how significantly these affect the washing programme, higher temperature, more agitation, soaking.) From a repairs perspective which would be better? I have seen discussion on the trends toward sealed drums which hinder the replacement of the bearings.
Regards,
CFAM
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