[Claire Hey]

Thanks so much for your help. I’ve booked a service engineer for next week and it was useful to be able to tell them what the problem might be.

[Claire Hey]

Hi, thanks for getting back to me so quickly.
Could you let me know how I can check any of those things? The rinse part of the cycle seems to be running without issue, although I haven’t tried running a rinse cycle on its own.
The first time I noticed a problem, the top of the door seemed unusually hot, and it was giving off the smell that the dryer makes.
The socket is behind the machine so I can check this.
If it is an earth fault or the caps on the power supply, how do I get this fixed?!
Thanks again, Claire

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