Clementine8

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  • in reply to: Hotpoint Aquarius WDL5290 washer/dryer #432296
    Clementine8
    Participant

    Re: Hotpoint Aquarius WDL5290 washer/dryer

    Just one other thing to add.. before I knew what the problem was and thought I might be facing a huge repair bill, I contacted Coop Electrical, who sold me the machine in Dec 13. To my shock and amazement, they actually cared and were incredibly helpful. So, anyone thinking about making a large electrical purchase should definitely consider purchasing from Coop. Good after sales service – especially nearly 2 years down the line – is pretty much unheard of in this day and age. Big up to The Coop!

    in reply to: Hotpoint Aquarius WDL5290 washer/dryer #432295
    Clementine8
    Participant

    Re: Hotpoint Aquarius WDL5290 washer/dryer

    Well, iadom, I took a pair of pliers to the broken knob as you suggested and it came right off. Took a look at the back of it and.. you were absolutely right – the plastic’s cracked! New knob on order.

    Can’t thank you enough. You have saved me a whole lotta time, stress and £££. Plus, now, I can wash again!! Hoorah!

    Thank God for this forum and the fabulous folk who moderate it. Keep up the great work guys – us mere mortals need you! 🙂

    in reply to: Hotpoint Aquarius WDL5290 washer/dryer #432292
    Clementine8
    Participant

    Re: Hotpoint Aquarius WDL5290 washer/dryer

    By jove iadom, I think you’ve got it!! The main rotary control knob IS spinning loose and the machine must be stuck on the rinse setting. You’re a bl**dy genius! I’m SO grateful to you for taking the time to reply late on a Fri night. By the way, your post made me smile. 🙂

    Taking into account your comment about ‘Indesit made machines are a load of ****’ – you’re not wrong there! – what would you say I should do? Get a repair or get rid? Any idea how much it might cost to replace a main knob! 😀 I imagine the part itself is relatively cheap, so probably not worth claiming on Hotpoint’s ‘5 Year Parts Guarantee’ because they’ll charge me the earth to have one of their engineers come out and fit it.

    Thanks so much…

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