[coldcallinguk]

Re: Blocked Matrix? on a Siemens SN26M890GB

Thanks, mea culpa. Do I have to go direct to Siemens or the Appliances on-line people I bought it from?

[coldcallinguk]

Re: Blocked Matrix? on a Siemens SN26M890GB

Mine is truly covered by a 1 year warranty I believe. It has had minor problems before and when I called them they told me that the warranty after the first year was for parts only and the labour to fit those parts would still be charged. Which is basically a blank cheque for the repair people. I like fixing stuff myself anyway and besides from broken to working took between 6:30pm and 8:30pm in the evening. No repairman could come out that fast.

I am pretty disappointed with Siemens. For what you pay you get a lot of plastic junk which is not significantly better than a much cheaper machine. For a £500 unit I’d expect at least 3 years of zero trouble provided I kept the filter clean and the salt topped up.

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