completlystumped

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  • in reply to: clicking hotpoint bwd129 washer dryer #254350
    completlystumped
    Participant

    Re: clicking hotpoint bwd129 washer dryer

    UPDATE

    Further to my last post the new washer has arrived new number BHWD129. lets hope this is the end of the problems and hope this one lasts longer than 10 months

    thanks for the replies keep up the good work guys 🙂

    in reply to: clicking hotpoint bwd129 washer dryer #254348
    completlystumped
    Participant

    Re: clicking hotpoint bwd129 washer dryer

    UPDATE,

    still waiting for replacement washer since last post dated 1st july indesit have promised one for next monday but i shan,t hold my breath after all its only been a mounth since they promised to replace it 👿 👿 👿

    completlystumped
    Participant

    Re: Hotpoint BWD129 – Not emptying – How to remove filter co

    and i should have also have said that the problems i had getting off the filter off our machine were all made up , and i imagine the constant clicking we get with our machine is spinning is made up as well ❗

    time and time again you guys slag off indesit made machines for their faults and i totaly agree, when someone else states their opinian, why try and make out that what they are saying is rubbish.

    completlystumped
    Participant

    Re: Hotpoint BWD129 – Not emptying – How to remove filter co

    Hi Penquin45,

    ok i understand you guys are engineers but all im saying is that these covers are a pain to get off , what i should have said is gently twist from left to right whilst pulling

    completlystumped
    Participant

    Re: Hotpoint BWD129 – Not emptying – How to remove filter co

    its a indesit biult machine enough said 😉

    completlystumped
    Participant

    Re: Hotpoint BWD129 – Not emptying – How to remove filter co

    hi again ,

    appreciate your comments guys but i have never found any coins, bra wires, or any other foreign objects in the filter or inlet, these covers are just a pain to get off , like the rest of the machine its a piece of c—p ❗

    completlystumped
    Participant

    Re: Hotpoint BWD129 – Not emptying – How to remove filter co

    Hi,

    we have a bwd129, the filter cover is a right pain to remove best solution is to use a set of grips and keep turning from left to right whist pulling at the same time hope this helps .,

    also hope its the last problem you have with the machine {see clicking bwd 129}

    in reply to: clicking hotpoint bwd129 washer dryer #254347
    completlystumped
    Participant

    Re: clicking hotpoint bwd129 washer dryer

    Just an update,,,,

    As i said on my last posting dated 19 june, Indesit have promised to replace our BWD129 washer dryer under warrenty , My question is how can a company promise a first class after sales service take so long to do anything regarding repairs or replacements, we have now been waiting for 14 days for them to get in touch regarding deleivery of replacement washer , some sort of first class service as i said before if you own a indesit product be prepared for a long drawn out experiance 👿 👿 👿

    in reply to: clicking hotpoint bwd129 washer dryer #254346
    completlystumped
    Participant

    Re: clicking hotpoint bwd129 washer dryer

    just an update regarding the clicking noise , as commented on my last post the last engineer/ technician sorted out the problem, 😀 oh no he didn,t 🙁 three days later during the wifes washing stint there was a bang and a click and then from there on in every spin cycle the damm clicking noise was there. ok back to indesit their answer, send out engineer number 6 ❗ ❗ my answer no way ❗ ❗ ❗ left it a couple of days trying to contact dixons where we purchased the machine, only problem you ring their aftersales dept and where do you end up after telling the automated service that its a hotpoint yes back to indesit . anyway after a few heated words with there so say customer services dept we had a phone call from the exchange dept to say that they are finally going to replace the machine 😀 only problem is ive got to accept another hotpoint , all i can say to all the indesit customers with faulty machines is be prepared for a long drawn out experience ❗

    in reply to: hotpoint wt960 , LCD fault #254369
    completlystumped
    Participant

    Re: hotpoint wt960 , LCD fault

    just to say totatally agree what you say about indesit they just dont give a damm see article on clicking machine took 5 visits to get mine sorted
    at least it was still under 12 months old :rolls:

    in reply to: clicking hotpoint bwd129 washer dryer #254345
    completlystumped
    Participant

    Re: clicking hotpoint bwd129 washer dryer

    Just an update on the clicking noise , contacted the dreaded indesit service centre and hey presto they sent out a [technician] not just an engineer, what the difference is i dont know, but this guy knew what he was doing, turned out that the problem was being caused by a slightly elongated hole in the casing where the lower shock absorber bolts trough,
    with the aid of a couple of washers he fixed it, the machine now spins as if it was new but there again it is only 10 months old. 😀 😀 😀

    in reply to: clicking hotpoint bwd129 washer dryer #254344
    completlystumped
    Participant

    Re: clicking hotpoint bwd129 washer dryer

    Thanks for the quick reply aqualectric i will contact indesit and suggest their guys have a look at your sugestion hopefully it will sort out the problem many thanks

    ps at least someone knows of the problem pity hotpoint don,t

Viewing 12 posts - 1 through 12 (of 12 total)