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September 12, 2019 at 11:10 pm in reply to: Insurer sending video repair company to asses tumble dryer #463209
cypher007
ParticipantCheers mate. Yeah I found the board and it was £300 without fitting. Or 230 euros from Siemens Germany. Hmm being in the Eu doesn’t seem to be working for us.
September 10, 2019 at 8:53 pm in reply to: Insurer sending video repair company to asses tumble dryer #463207cypher007
ParticipantVideo repair company visited. Just looked at the condition of the machine took some pics. I said what it was doing and he said yeah there’s been a lot of storms in the area. He said he would send the details to the insurer and see if they want to repair or replace.
Now bearing in mind they don’t normally repair tumble dryers, and the fact no one has actually tested all the other electronics that are in the machine e.g. large capacitors and mains filters not to mention a compressor, I think I will be contacting the insurance ombudsman if they want a video repair company doing it.
September 10, 2019 at 12:00 am in reply to: Insurer sending video repair company to asses tumble dryer #463205cypher007
ParticipantAlready covered the problem in my other post.
basics are went on holiday came back and both Miele washing machine and Siemens tumble dryer are acting up on psu.
Miele has been repaired on warranty, new psu logic card.
Siemens is still broke. Will run for between 5mins and nearly 2 hours depending on what mood it’s in. Then display goes off dead nothing. Wait 2-3 mins then it will let you turn it on.
cypher007
ParticipantAnyone? Bump
August 20, 2019 at 6:56 pm in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462882cypher007
Participantalso got Miele coming out next Tuesday so maybe they will give me a report I can use with the insurer.
August 20, 2019 at 6:55 pm in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462881cypher007
Participantany admins figure out whats going on?
August 19, 2019 at 11:45 am in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462880cypher007
Participantfound it but when I put our post code and siemens it said there was no one in the area. so filled out the form and that has sent me some undeliverable msgs to my email inbox.
August 19, 2019 at 10:52 am in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462879cypher007
Participantsorry being a bit thick. where is the engineer serach?
August 19, 2019 at 10:49 am in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462878cypher007
Participantthanks for the help everyone. ill have a look in that section.
August 19, 2019 at 10:07 am in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462876cypher007
Participantright next hurdle. phonned insurance and they are saying i need an electricians report to say what happened. at my cost. is this right? if so who can i ask? have you come accross this before?
August 18, 2019 at 9:18 pm in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462874cypher007
Participantsorry my meaning was that the grid voltage changed during the test not that the dryer pulled the grid low.
August 18, 2019 at 3:29 pm in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462872cypher007
Participanttried the dryer today after leaving it off for about 18 hours. it ran a cool cycle for an hour ok, but noticed the compressor cooling fan that normally only comes on occasionally was running constantly. anyway tried a normal dry cycle and same the fan started running from the start of the programme it ran for about 1 hour then cut out. what I did notice was the grid voltage when it was running was about 236vac, when it cut out it was about 244vac. its almost as if the spike has weakened the psu board.
August 17, 2019 at 7:48 pm in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462870cypher007
ParticipantYes very weird. We live on the edge of a small village and also have 4kwh of solar on the roof which I wonder if it attracts lightening. But the solar seems ok. I’ve had similar issues at work with pc’s that will work longer if left off longer, but which ultimately have a power issue.
August 17, 2019 at 6:57 pm in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462868cypher007
Participantor could it be the damp weather causing the pcbs to play up?
August 17, 2019 at 6:57 pm in reply to: a tale of two appliances, am i going mad? could it be a power spike? #462867cypher007
Participantalso if it was a strike maybe that’s what has caused the belt to snap, maybe due to burning?
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