davemcwish

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • in reply to: Zanussi DE6965 AL3 #426348
    davemcwish
    Participant

    Re: Zanussi DE6965 AL3

    OK thanks. Is there a service manual available anywhere. I have the Haynes book but was looking for something specific.

    Per your earlier comment I’m going to take a look at the heater element.

    in reply to: Zanussi DE6965 AL3 #426346
    davemcwish
    Participant

    Re: Zanussi DE6965 AL3

    We did via http://www.zanussi.co.uk/support/service-centres/. They wouldn’t fix it as it’s out of warranty so they passed me to Respond Services Ltd in Chelmsford. One of their engineers came out and on the form it says:-

    No supply to heater during wash. Test temperature sensor & heater ok. Found IWMS tank blocked causing intermittent filling & wash. PCB required but obsolete.

    They also said that the part, if not obsolete, would be £183.33 + vat. Given that they couldn’t do anything (they couldn’t get the part) I came here…..

    I’m thinking about the IWMS tank. What is it, where is it and how easy is it to clean ?

    Dave

    in reply to: Zanussi DE6965 AL3 #426344
    davemcwish
    Participant

    Re: Zanussi DE6965 AL3

    Thanks Seamy. I’ve successfully fitted the part but I’m not getting the water to heat up and the error code is still present. Any thoughts ?

    in reply to: ISE Contact Email Bouncing #311437
    davemcwish
    Participant

    Re: ISE Contact Email Bouncing

    Sorry, was a bit obvious, although how the page was fed may not be.

    1. Go to website
    2. Click on “Contact”

    I work in IT so I know how these things happen.

    in reply to: ISE Contact Email Bouncing #311435
    davemcwish
    Participant

    Re: ISE Contact Email Bouncing

    Thanks – their website is wrong. I’ll tell ’em 🙂

    in reply to: Electra AWM1100A ECO noisy drum & won’t spin (at all) #310061
    davemcwish
    Participant

    Re: Electra AWM1100A ECO noisy drum & won’t spin (at all

    Thanks Penguin45, eventually got it out. 🙂

    Both drum bearings are showing rust with the front one having siezed up. Brute force got them out and new ones ordered from my friendly helpful parts supplier.

    As the whole thing is in bits I thought I should at least check the motor. Having separated the motor into the two parts, the bearings look ok with no obvious sign of wear but I can’t seem to find where the brushes are.

    Having replaced similar on a Kenwood mixer, they were easily visible but I can’t seem them on this motor.

    Am I really dense in not seeing them or does this motor not have brushes ?

    in reply to: Electra AWM1100A ECO noisy drum & won’t spin (at all) #310059
    davemcwish
    Participant

    Re: Electra AWM1100A ECO noisy drum & won’t spin (at all

    Thanks Penguin45, I’d got that far the problem is how to remove the outer tub unit from main shell of the appliance. It won’t just slide out backwards as the diameter is too large for the rear opening.

    I removed the pipes and electrical cables to see if the combined innards (tub unit, motor and lower concrete block) could be pulled up through the top however I must be doing something wrong as the centre of the drum (where the bearing and fixing screw thread) is catching the shell even with the front panel removed.

    in reply to: Electra AWM1100A ECO noisy drum & won’t spin (at all) #310056
    davemcwish
    Participant

    Re: Electra AWM1100A ECO noisy drum & won’t spin (at all

    Dumb question here, how do I remove the drum ?

    I tried following instructions in a Haynes manual but they don’t appear to work for my model/machine as there doesn’t appear to be any catches holding the front of the exterior in place. As the back recess is too small the only thing I can think of is to lift the everything (including the heavy lower concrete block) straight up out the top having removed the air dampers and various connections first.

    Is this right or am I missing something obvious ?

    in reply to: Electra AWM1100A ECO won’t start #291172
    davemcwish
    Participant

    Re: Electra AWM1100A ECO won’t start

    Picked up the part on Saturday, it had been delivered earlier in the week but wouldn’t fit through my narrow letterbox.

    Got home, 15 mins later had a working machine.

    Thanks Penguin45 :salute:

    in reply to: Electra AWM1100A ECO won’t start #291171
    davemcwish
    Participant

    Re: Electra AWM1100A ECO won’t start

    Penguin45 wrote:HERE.

    Power off first, please.

    Penguin45.


    Thanks Penguin45.

    Having rewired my house a couple of years ago (before Part P / harminization befoire anyone asks) I well aware how dangerous 240v ac current is. However thanks for the reminder.

    davemcwish

    in reply to: Oven cleaner #219454
    davemcwish
    Participant

    Re: Oven cleaner

    I’d like to know what the trade uses.

    I was talking to someone at work following my experiences and they said that the company they used had a cleaner that did the job in 30 mins (don’t know how many it was though) and produces no fumes.

    The only thing I could find that worked (Mr Muscle/Lakeland Oven Cleaner failed miserably) was a strong solution of caustic soda.

    I should add that extreme care needs to be taken as its dangerous and produces fumes; did a hell of a good job though.

Viewing 11 posts - 1 through 11 (of 11 total)