DavidCopperfield

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  • in reply to: Neff S51E50X1GB won’t complete cycle. #472414
    DavidCopperfield
    Participant

    Hi
    The drain pump rotates freely and on the occasional time that the machine ejects water, it is quite a powerful pulse of water.

    Cheers

    in reply to: Neff S51E50X1GB won’t complete cycle. #472412
    DavidCopperfield
    Participant

    Thanks.
    The water light is solid – no flashing.
    The alert happens when the machine is trying to empty. I’ve taken it out of the cabinet and can see the water matrix. The flow meter spins freely when it is taking in water. When the machine is trying to empty I can see the waste water level rising up the matrix, also passing around the U bend to the waste pipe. It is during this activity that the alarm occurs. The waste pipe isn’t blocked and flows freely.
    Cheers.

    in reply to: Neff S51E50X1GB won’t complete cycle. #472410
    DavidCopperfield
    Participant

    Thanks for the rapid reply.

    The machine just seems to be happily performing its cycle, then there are three pumps of water ejected and the alarm goes off during the third.

    This seems to be at varying times during the cycle as sometimes it happens withing minutes of starting and sometimes after an hour or so of working.

    Is there anything you recommend I look/listen out for in order to help?

    Cheers

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