[Davy123]

Re: A problem with w/m Beko WM5120W

Thanks Martin – but where do I find the carbon brushes & how do I get at them? I’m a complete dunce when it comes to mechanical & electrical things!

Thanks for the warning as I read something about the capcitator holding a charge for sometime after switching off, how do I avoid falling foul of it? I imagine there’s no problem at the moment as the m/c has been switched off for a few days.

[Davy123]

Re: A problem with w/m Beko WM5120W

I have read comments on this Beko washing machine in older posts on this forum – they weren’t exactly full of praise for the m/c!

Yet my wife & I agree that it has served us well the 2 & 1/2 years we have had it! We feel it has been unjustly denigrated. We have done an average of 2 washes per week & we have never had a problem till last Saturday as I describe – rather extensively I must admit!

I would like to have another go before sending it away to be recycled but I don’t know what I can do! Any advice would be very welcome!

[Davy123]

Re: A problem with w/m Beko WM5120W

Thanks once again, Martin.

Just a moment ago I replied to their email telling me the piece was ready (PCB)telling them we were no longer interested as we had found the same piece elsewhere much cheaper!

I looked at the email address before sending the reply & it is directed to The Repair Company!

The Service Group is based at Finance House, 20/21 Aviation Way London Southend Airport Essex SS2 6U according to the address on the receipt I was given by the engineer.

Above the line where I had to sign there is their website address: therepaircompany.biz. As I wasn’t wearing my reading glasses I was unable to read the small print when I signed on the line!

My wife would rather we buy a new m/c rather than attempting to make the repairs at home. I looked at rental options but again my wife would much prefer to buy a new one.

As we are both pensioners we have a very limited budget & can’t afford to buy a “top-of-the-market m/c”. If anybody knows of a decent washing machine that should last a good few years on 2 washes average a week I’d be very grateful if you could let us know.

[Davy123]

Re: A problem with w/m Beko WM5120W

I can’t see how it could be due to water spillage as the m/c powered back on with no problems – every time after being turned on & switched off – be it through the on/off button on the m/c or from the mains switch. Wouldn’t spillage have caused an immediate blow out of the fuses?

He did little more than try different programmes & drain out. Water entered for a few seconds then stopped & nothing more happened. The cancel operation didn’t work nor did any other commands – except on/off! Oh & the door lock!

[Davy123]

Re: A problem with w/m Beko WM5120W

Could I have caused something to go wrong when I tilted the m/c back to get at the filter? I found a piece of transparent red plastic when I put the m/c back but have no idea where it came from or if it did anything! Looking down from the top of the m/c to the drainage pipe I see there is some more of it against the front wall of the m/c. Can’t see what it is for/doing, etc. The piece that fell out has no holes for fixing & no apparent way of being fixed to the m/c. This has been the first time I’ve moved it in the 2 & 1/2 years it’s been in the kitchen.

[Davy123]

Re: A problem with w/m Beko WM5120W

Hi Martin,
Reading through some of the articles I wonder if it is something to do with the drainage filter that I removed & replaced – twice! Would that prevent the m/c from filling up with water after just a few seconds? Would that be the reason it won’t empty? If that’s the case, what can I do about it?

[Davy123]

Re: A problem with w/m Beko WM5120W

Thank you, Martin for replying. The company in question is The Service Group.

We ordered the PCB on Ebay but we have received an email saying they don’t have the piece in stock after all.So we have begun a search for other places & have found some places that seem genuine for example : http://www.beko-spares.co.uk/products/product/?p=7889&highlight=WM5120W

or http://www.4beko.co.uk/washing-machine/wm5120w-7139381700/module-pcb/product.pl?pid=1964027&path=110919&refine=pcb&model_ref=528904

or even: http://www.buyspares.co.uk/washing-machine/wm5120w-7139381700/module-pcb/product.pl?pid=1964027&shop=beko&path=110919&refine=pcb&model_ref=528904

The problem is that although I go through their checks to make sure its the right piece the photos don’t seem to correspond with our m/c. 😕

Can you help? Could I perhaps upload a photo of our PCB so that it might be of greater help?

[Author]

Posts