Re: Help with RSG5UCRS water filter installation
Thank you for your reply. Yes that is the same water filter but it has a B at the end instead of the G, as the G is the newer version.
We can see when it is pushed up and trying to turn it is leaving marks on the white lock bits that stick out (sorry bad explanation!) of the filter, which possibly means it is the wrong filter.
It did cross our minds about faulty housing, but didn’t think it was a possibility.
The filter itself has a small hole at the very top of it ~is there meant to be something inside the housing that this fits into, as ours is just all plastic inside the housing at the very top when you feel inside.
Thanks in advance.