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Thanks Don. I did google the Part number but nothing in stock anywhere. Dave’s suggestion of cobbling one together is the same as my line of thought.
I realise 10 years does seem a long time for a washing machine, but like I said, scraping one for the sake of a £10 hose seems madness.
Thank you for all your efforts.
Thanks Dave. I have asked the site shop and was told the part is obsolete and has been for sometime. Unfortunately nothing looks like it would be worth trying as a substitute part either.
I have checked back and the machine was purchased in June 2010. It has never had any problems and is really frustrating that it’s just a hose that has failed.
Panasonic should not be allowed to leave customers without adequate spare parts for their machines, I feel a complaint letter coming on…!
Another update ‘cos I bet you’re all dying to know!
The Engineer that arrived this week (4th different chap I’ve seen) rung me first to get the info on the problem. He felt sure it was the door hinge on the phone as he had experience of that problem before. He didn’t think it was the door hinge when he saw the problem in person though. He talked to technical whilst here and they wasn’t sure either but said to try “a top board”. Now waiting for that part, which is out of stock.
Think I’ll be at the back of the queue in the new year though once they start with all the washing machine repairs!
Yep. Engineer booked for Thursday now. According to the helpline adviser, if they don’t fix it at this attempt, they replace with a new dishwasher. We will see.
The saga continues….
The second engineer came a few days ago but only replaced the turbine for the overfilling. He was of the opinion that the ‘double start’ was down to the door locking assembly and he didn’t have that part with him. New part ordered, engineer re-booked for today. The problem with showing the fault to the engineer is that the machine will only ‘double start’ from cold. That means once the machine is switched on, then off, the next switch on the machine usually starts as it should.
Third engineer arrives this morning and replaces the door locking assembly. I make sure the machine is ‘cold’ as to show the engineer the ‘double start’. He replaces the door locking assembly, the machine then starts as it should, he thinks he’s fixed it.
I’ve left the machine untouched for two hours. Gone to start it and guess what…. it double starts! Not sure where I’m at with it now.
Just an update….. It might help someone else.
The machine started to leak every time it was on. It was pouring out just under the door. Repair engineer has been this morning. He diagnosed the machine as ‘overfilling’. Parts to be replaced are module, switch and turbine. Whatever they are. An engineer to return next week for parts to be fitted.
The engineer didn’t pay much attention to the ‘double start’ issue but he agreed to replace the necessary parts anyway.
eggbol wrote:
Myself, and a friend who had a machine installed at roughly the same time have been experiencing this same issue. Ditto with the slow response to powering the machine on. It’s crazy that this is the first result I’ve found online regarding this!
I’m wondering if we should start a club! Have you had any contact with Indesit about the start fault? Have you had any leaking issues?
A question for Jennikins if I may, is your machine slow to respond to the power on button? Mine seems to have a delay when you first press the machine on. A delay may not be an error, but it is just too long a delay, enough for you to think you haven’t pressed the button correctly and want to press it again if that makes sense. Turning the machine off is a quick response in contrast.
Jennikins wrote:Hi there,
I am experiencing the EXACT same fault and have done since my dishwasher was installed, brand new, in March this year. At first I just assumed it was me that was doing something wrong but it’s actually starting to become quite annoying now, not to mention that the door catch/latch is obviously going to endure twice the wear and tear it would if the machine was working properly.
I have followed the instructions to a T: switch the machine on, select the programme with the P button, then press start and swiftly close the door within 4 seconds. Then it beeps once (a short beep) followed shortly afterwards with the 3 beeps signifying that there’s an error, so I then have to re-open the door and start the process again and it is only when repeating the process a second time does the long beep sound and the cycle starts.
I was going to contact Indesit but it seems they’re not much help from what you’ve said?? Would this be covered under the annual manufacturer’s warranty does anyone know?
Thank you
It is so good to know that I’m not alone! It surely rules out any installation fault as a cause. I only tried to get technical advice from Indesit hoping that it was something that could be re-set from this end because after all the dishwasher is working as such. As I was told there is no email facility for that, or online chat help only a facility to book an engineer.
Would be interested to hear the outcome if you get an Indesit engineer to come out to the machine.
Thanks for the reply. I have googled and searched for anything remotely similar on the double start problem but drawn a blank.
The leak started within the first few minutes of the program and I know the tablet isn’t released into the machine until later on, (can hear it drop) so definitely wasn’t that. Also no washing up liquid traces as plates are only swilled with plain water.
The thing is I wouldn’t have ever bothered about the double start issue without the leak happening. I like to follow the old adage of ‘if it ain’t broke don’t fix it’!
Update…..
The door panel has been removed and the dishwasher run a couple of times. The starting process still requires two presses of the program button (closing the door after first press) before the machine will start. It doesn’t matter which program is chosen either. There has been no leaking from the machine.
At least that has eliminated the door panel fitting and/or weight being anything to do with the problem. Would be grateful for any suggestions as to where to go from here. It is quite possible that the program buttons have absolutely nothing to do with the leak of course. It was just something that I thought may be connected, although it surely would have leaked before if the door seal was compromised in some way.
Thanks for replies.
The dishwasher was new, but the original purchaser changed their kitchen before it was fitted and if it is down to the installation somehow that isn’t the fault of the machine.
I think I will remove the door panel and run the machine without it at the moment. The dishwasher door doesn’t seem too hard to close and there is a definite click sound as the catch engages and nothing is fouling or rubbing. The door panel is only held on with four screws and it is solid wood so quite heavy, could this be an issue?
Stupid of me but I have tried to ask Indesit/Hotpoint the question. After hunting down an email address, I sent through the description of what has happened. They have responded only with a link to their live chat and telephone helpline as they do not accept questions via email. I’ve been on the live chat to be told they don’t give technical advice….so the helpline isn’t really a helpline then.
