[fmfm20j]

Re: Bosch dishwasher noise

Well, the chap came from Bosch today and I explained the problem and what the collective feeling was as to the root cause. He agreed immediately and checked the cost of the repair using his PC. Naturally, the insurance providers fell off their chair and refused to pay. So, the machine will be scrapped as it isn’t worth the cost of repair. The insurance policy has been cancelled.

[fmfm20j]

Re: Bosch dishwasher noise

Interesting !

Well, they let me take it out (I did it by phone) and I had better get my money’s worth this year then.

[fmfm20j]

Re: Bosch dishwasher noise

I must admit to feeling a lot happier this evening. Time will tell if it is the seal and bearings but my gut feeling is that the problem must be pump related simply because the noise is evident for much of the cycle. The moving part of a motor is the rotor and this, generally is held in with a bearing.
In machines bearing failure is a given at some stage unless the part is over engineered. I hadn’t appreciated that a water leak could be the cause of the failure but the symptoms suggested do make sense. The once very quiet machine has gradually become noisier over the past weeks and months. The sound is still moderately pitched so I think there is a way to go before total failure. I guess I will find out next week if this really is the cause. I would, however, almost put money on it.

Many thanks for helping me.

I will, of course, post the outcome so as to help others in a similar situation in the future.

[fmfm20j]

Re: Bosch dishwasher noise

Yes, their words were that I could take out a 12 month contract and the engineer would come on site. He would review the machine and if he felt that it wasn’t worth repairing he would say and the company would cancel the contract. Otherwise the contract would run for the year and the machine would be repaired as and when necessary within the year.

I’m not a great fan of buying breakdown insurance for the sake of it. However, given that the machine is 6 years old (the FD number was checked)and something isn’t right it could be at a point where it would benefit from a good looking over and probably still has a few years of life left. If its a bit of muck fouling up the system then I am out of pocket. If the motor is on the way out and is replaced and the machine checked over and (in effect) given a clean bill of health, £14 a month for a year with no labour or parts to pay for seems like pretty decent value. I can then review the situation when the contract expires and decide if I want to keep it running or not.

We’ve arranged for the contract to start and for an engineer to come out next week.

[fmfm20j]

Re: Bosch dishwasher noise

Thanks for all of your replies – they are much appreciated. I took a look at the exploded views and I contacted the people on the link provided just to see what their impression was. They said that Bosch products were designed to work for 25 to 30 years and that things shouldn’t go wrong with them. I wish I could say that our Bosch washing machine lasted for a quarter of that (it didn’t). They offered me a service contract for £14 a month for a year and said that an engineer could be on site within 2 to 3 days and that this would cover all of the costs.

If the motor is on the way out it represents reasonably good value. If the motor isn’t the culprit then it probably doesn’t. If the machine has plenty of useful life left in it then it probably is worth getting it fixed.

I cannot believe that these things really last 25 years – a bit of marketing speak there, I think! In your experience, typically, how long do these types of dish washers normally run before they start to cost a lot to maintain through wear and tear?

thanks again.

Ian

[fmfm20j]

Re: Bosch dishwasher noise

Thanks Dave,

Any idea where I can get an exploded view of the dish washer?

I’m also confused regarding the job the pump does vs the job the motor does. The pump is obvious but I would assume that the rotors are turned by water flow. So, what does the motor do in this appliance? I hope that this isn’t a daft question.

The pump is a much cheaper unit to replace. If the motor is gone and with the age of the dishwasher (at least 5 years) I wonder if I am better off buying another one! ?

Any thoughts?

thanks again.

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