Forum Replies Created
-
Posts
-
Re: Siemens Fridge Freezer KG32U123GB – Probs with temperatu
After the last visit a few weeks ago, the engineer replaced 2 electrical parts which control the thermostat (apologies for sounding so vague!). Since then, it has gone again twice, with temperatures in both fridge and freezer rising and then after a period 12-24 hours start righting themselves again. We are getting the engineer back out next Tuesday so any advice prior to then would be much appreciated. I have written to customer services to see how I go in getting a replacement, given the thing started going wrong after about 6 months and is only just over 12 months old. The engineer when he came out was totally perplexed about what it was doing, so just changed these parts in the hope that it would sort it!
Re: Siemens Fridge Freezer KG32U123GB – Probs with temperatu
Sorry for the delay in replying Superfix. It’s in our kitchen, which although only small, does not get overheated. It’s not in any housing, just free-standing. The ‘specialist’ engineer is out today so will see what he can find. We had an engineer last Thursday who could find nothing wrong, went wonky again Friday and after about 8 hours where the temp. was continually rising, we had to switch it off for about 40 mins and then back on again, and has worked OK since then. Had to do this, otherwise anohter load of food would be getting binned!
Re: Siemens Fridge Freezer KG32U123GB – Probs with temperatu
Freezer door has alarm on, so not a chance! First engineer really baffled, so is sending a more ‘specialist’ engineer next week. Am noting changes in temperature on both fridge and freezer so he has a history of that. In terms of noises, not much difference as far as I can tell. Thanks anyway for the info.
